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ChatPlus Selected as Leader in 4 Categories for 27 Consecutive Terms at ITreview Grid Award 2026 Spring

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published Apr 15, 2026 8:00 PM ・ Updated Jun 13, 2026 11:54 PM ・ 2 min read ・ Source: PR TIMES

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⚡ Key Points

ChatPlus has won the 'Leader' award in four categories at the ITreview Grid Award 2026 Spring, marking its 27th consecutive win.
The service is highly rated for its AI chatbot and agent capabilities that help automate customer support.

ChatPlus has won the 'Leader' award in four categories at the ITreview Grid Award 2026 Spring, marking its 27th consecutive win. The service is highly rated for its AI chatbot and agent capabilities that help automate customer support.

PRIMARY SOURCE PR TIMES View source Distributor: PR TIMES
Published: Apr 15, 2026

Chatplus Inc. announced that its service 'ChatPlus' has been awarded 'Leader' in four categories at the ITreview Grid Award 2026 Spring. This achievement marks the 27th consecutive term the product has received this recognition. ChatPlus has evolved from a simple chatbot since its 2016 launch into an advanced AI agent capable of natural dialogue and task execution through generative AI integration. With 511 user reviews, it continues to be a trusted solution for companies tackling labor shortages by automating customer support and internal help desks.

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Source: PR TIMES
Category: award

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Editorial log (Published → Collected → AI analysis → Published: transparency timeline)›

Announced　Apr 15, 2026 8:00 PM — Distributor PR TIMES
Collected　Apr 15, 2026 11:31 AM
AI structured & analyzed　Apr 15, 2026 4:13 PM
Desk-reviewed & published　Apr 15, 2026 8:00 PM

FAQ

In which categories did ChatPlus receive the award?

It received awards in four categories: Chatbot, Web Chat, Help Desk, and Web Customer Service tools.

What are the main features of ChatPlus?

It supports hybrid operations including AI agents, scenario-based chats, and human support. Recent integration with generative AI allows for highly accurate responses and task execution.

What are the key facts in this article?

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Washin AI News Desk“ChatPlus Selected as Leader in 4 Categories for 27 Consecutive Terms at ITreview Grid Award 2026 Spring”AI News by Washin Village（和心村）, Apr 15, 2026. https://aeo.washinmura.jp/ai/chatplus-jp/en/news/2026-04-16-chatplus-selected-as-leader-in-4-categor

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