What was the primary reason users chose SMBC Mobit's card loan service, according to the survey?

The most common reason for choosing the service was the perception that the web-only process seemed easy, accounting for approximately 42% of responses.

What feature of SMBC Mobit's card loan was most highly praised by users during actual use?

The ability to borrow and repay with just a smartphone was the most highly praised feature, emphasizing its convenience and accessibility from anywhere.

What percentage of users reported that the loan process for SMBC Mobit did not involve phone calls to their workplace?

Approximately 27% of users responded that the loan process was completed via documentation, meaning no phone calls were made to their workplace.

What was the experience of users regarding confirmation calls to their workplace when using SMBC Mobit?

Many users noted that while there was a confirmation call to their mobile phone, there were no calls to their workplace, with 19.23% specifically mentioning this.

[Coco Moola] Conducted a questionnaire survey regarding SMBC Mobit's card loans

Q: How fast is the loan processing for SMBC Mobit, based on the survey results?

The loan speed is extremely fast, with about 60% of people receiving their loan on the same day of application, and half of those completing the process within an hour.

Published Mar 29, 2026 4:32 PM ・ Updated Jun 14, 2026 9:37 PM ・ 3 min read ・ Source: PR Times

※You can view the article created based on the survey results at the following links: SMBC Mobit: https://cc-moola.com/cardloan/item/mobit

Comprehensive Ranking: https://cc-moola.com/cardloan/ranking

※The results of the questionnaire survey can be viewed here.

https://cc-moola.com/cardloan/survey/mobit-questionnaire

Survey Summary

・ The most common reason for choosing the service was "The web-only process seemed easy" (approx. 42%). When actually using it, the ability to "borrow and repay with just a smartphone" was the most highly praised feature, highlighting the convenience of being able to use it from anywhere.

・ The loan speed is also extremely fast, with a total of about 60% of people receiving their loan on the "same day of application." Half of those completed the loan process within an hour, confirming its overwhelming ability to handle sudden expenses.

・ Regarding the psychological hurdle of "phone calls to the workplace," about 27% responded that it was "completed via documentation (no phone call)." Many also noted that "there was a confirmation call to my mobile, but not to my workplace" (19.23%), indicating that the feature of "no phone calls to the workplace in principle" is reflected in actual screenings.

Independent Questionnaire Survey on SMBC Mobit Card Loans

Survey Method Internet Research

Tools used for survey ...

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Source: PR Times
Category: News

[Coco Moola] Conducted a questionnaire survey regarding SMBC Mobit's card loans

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