Cloud-based Telework Support Service "Telework Supporter" Strengthens Web Management Console Authentication through Integration with Integrated ID Management Service "ID Entrance"

Canon IT Solutions Inc. (Headquarters: Minato-ku, Tokyo; President: Hiroshi Suyama; hereinafter "Canon ITS"), a member of the Canon Marketing Japan Group, will begin offering a single sign-on (SSO) integration feature with the cloud-based integrated ID management service (IDaaS) "ID Entrance" on April 2, 2026 (Thursday). This integration is for "Telework Supporter," a cloud-based telework support service that assists with attendance management and visualization of work status in telework environments, with the aim of ensuring security and reducing operational burden when attendance managers access the Web management console from outside the company.

■ Background

With the establishment of telework, IT administrators themselves are increasingly performing management tasks outside the office, leading to a rise in opportunities to access management screens of various cloud services from outside the company.

The management screen of telework support services, which accurately grasp and manage employees' work status and actual work conditions, involves important operations related to the operation of the telework environment, such as user management and setting changes. Therefore, it requires stricter authentication and access management compared to general business applications. To meet these requirements, Canon ITS has started SSO integration with IDaaS "ID Entrance," which supports the international standard OpenID Connect and can centralize ID management and authentication, for the Web management console of its cloud-based telework support service "Telework Supporter."

■ Features of "Telework Supporter" and "ID Entrance" SSO Integration

When attendance managers log in to the Web management console, security measures of "ID Entrance" such as multi-factor authentication and client certificate authentication can be applied.

This prevents unauthorized access to management functions in a telework environment and achieves efficient management operations through centralized ID and authentication management via SSO integration.

■ "Telework Supporter" Pricing

Service Name	Price (excluding tax)
Cloud-based Telework Support Service "Telework Supporter"	5-user annual license Usage fee: 120,000 yen~ Initial fee: 20,000 yen

* Minimum contract is for 5 user licenses.

* The number of user licenses is the maximum number of registered accounts.

* Annual contracts are assumed, and no refunds will be made for mid-term cancellations.

* This price list is a reference price. For a formal quotation, please contact us or our sales partners.

* Use of the SSO integration feature is free, but "ID Entrance" must be purchased separately for SSO integration with "ID Entrance."

* "Telework Supporter" can also be integrated with authentication providers other than ID Entrance.

■ About "Telework Supporter"

This solution uses Canon's facial recognition technology for continuous facial authentication and the cloud to protect important information from unauthorized access such as peeping and impersonation by third parties, providing a telework environment free from anxiety for both companies and employees.

■ About "ID Entrance"

One of the security services of "SOLTAGE," an IT infrastructure service developed by Canon ITS, it is a self-developed IDaaS that provides functions such as SSO for multiple cloud services, multi-factor authentication, and access control. The number of confirmed integrated cloud services exceeds 270.

IT Infrastructure Service "SOLTAGE"

By combining cloud integration services, network services, system operation/maintenance services, security services, and data center services, this service reduces the overall operational burden of customers' systems and enables them to concentrate resources on core businesses. It is a service that covers all areas related to IT infrastructure.

SOLTAGE Homepage

• General inquiries:

  IT Managed Services Division, IT Service Planning Department 03-6701-3513 (direct)

• Telework Supporter Homepage: https://www.canon-its.co.jp/products/telework/

• ID Entrance Homepage: https://www.canon-its.co.jp/products/identrance/

• News Release Homepage: https://canon.jp/newsrelease