Data Recovery Service for Areas Affected by the Heavy Rain Disaster Starting June 24, Reiwa 8, Under the Disaster Relief Act

We sincerely express our condolences to all those affected by the disaster and wish for a swift recovery. Buffalo Inc. (headquartered in Chiyoda-ku, Tokyo; Representative Director, President and CEO: Hiroyuki Maki; hereinafter "Buffalo") and Advance Design Co., Ltd. (headquartered in Chiyoda-ku, Tokyo; President and CEO: Shinichi Taki; hereinafter "Advance Design") will provide the following support regarding data recovery services for individuals residing in areas designated under the Disaster Relief Act.

Data Recovery Service for Areas Designated Under the Disaster Relief Act

Buffalo and Advance Design will offer data recovery services free of charge to individual customers residing in areas designated under the Disaster Relief Act. Diagnostic and estimation services are also provided at no cost. Please apply via the links below (services are available even for non-Buffalo products).

※ Please indicate "Heavy rain starting June 24, Reiwa 8" or the applicable disaster name in the remarks or additional information section when applying.

※ You may apply to either Buffalo or Advance Design; data recovery services will be provided free of charge regardless of the company.

● Buffalo Data Recovery Service ● Advance Design

※ For information about special repair services, please click here.

Scope of Application

Eligible Products

Buffalo products damaged by the disaster, as well as products from other manufacturers (non-Buffalo products are also eligible)

Eligible Applicants

Individual customers residing in areas designated under the Disaster Relief Act (personal data is eligible)

※ For the latest information on areas designated under the Disaster Relief Act, please visit the Cabinet Office website.

Publication Date

Designation Status

Application Deadline

2026-06-29

Designation under the Disaster Relief Act for the disaster caused by heavy rain starting June 24, Reiwa 8

Until end of December 2026

2026-04-28

Designation under the Disaster Relief Act for the forest fire in Ōtsuchi Town, Iwate Prefecture, Reiwa 8

Until end of October 2026

2026-02-02

Designation under the Disaster Relief Act for the heavy snowfall starting January 21, Reiwa 8

Until end of July 2026

2025-12-09

Designation under the Disaster Relief Act for the earthquake off the eastern coast of Aomori Prefecture, Reiwa 7

Until end of June 2026

Contact Information

Buffalo Data Recovery Center

Buffalo Data Recovery Center Tokyo 〒100-6215 1-11-1 Marunouchi, Chiyoda-ku, Tokyo Pacific Century Place Marunouchi 15F TEL: 0120-961-869 Hours: Monday to Friday (excluding holidays) 9:30–17:00

Buffalo Data Recovery Center Nagoya 〒460-8315 3-30-20 Osu, Naka-ku, Nagoya-shi, Aichi Akamon-dori Building 5F TEL: 0120-077-869 Hours: Monday to Friday (excluding holidays) 9:30–17:00

Buffalo Data Recovery Center Osaka 〒532-0003 4-1-14 Miyahara, Yodogawa-ku, Osaka-shi, Osaka Sumitomo Life Shin-Osaka North Building 3F TEL: 0120-963-869 Hours: Monday to Friday (excluding holidays) 9:30–17:00

Advance Design

Advance Design Headquarters 〒100-6215 1-11-1 Marunouchi, Chiyoda-ku, Tokyo Pacific Century Place Marunouchi 15F Toll-free: 0120-290-189 TEL: 03-6375-2582 Hours: Monday to Friday (excluding holidays) 9:00–17:30

Advance Design Osaka Branch 〒532-0003 4-1-14 Miyahara, Yodogawa-ku, Osaka-shi, Osaka Sumitomo Life Shin-Osaka North Building 3F Toll-free: 0120-290-189 TEL: 050-5830-8936 Hours: Monday to Friday (excluding holidays) 9:30–17:00