Raffine Group Holds Experiential Seminar with 100% Satisfaction Rate
The relaxation brand 'Raffine' has successfully held a technical seminar for external therapists, achieving a 100% satisfaction rate. By sharing its technical education know-how, the company aims to contribute to the overall improvement of the industry and has started recruitment for its second session.
📋 Article Processing Timeline
- 📰 Published: April 4, 2026 at 02:14
- 🔍 Collected: April 4, 2026 at 05:30 (3h 15m after Published)
- 🤖 AI Analyzed: April 18, 2026 at 04:16 (334h 45m after Collected)
### ■ Experiential Seminar with 100% Satisfaction
The first seminar was held on the theme of "Direct Pressure," implementing a 180-minute program that combined technical theory and practical skills.
- Applications: 24 people
- Participants: 19 people
- Survey Results (18 respondents)
- Very Satisfied: 83.3%
- Satisfied: 16.7%
**100% Satisfaction or Higher**
This seminar is structured not just for knowledge input, but as an **“experiential” format where participants can feel the change on the spot**.
■ Participant Feedback
The first seminar received much positive feedback from participants.
“The content was easy to understand and something I can implement starting tomorrow.”
“It was a great opportunity to return to basics and review my pressing technique.”
“I was surprised at how easily I could apply pressure.”
“I could feel my own technique changing right there on the spot.”
“It was so thorough, I was moved. I want to participate again.”
“I now understand why all Raffine therapists maintain a consistent level of quality.”
### ■ The Moment of “Realization” that Changes Technique
In the practical skills session, the quality of the treatment pressure changed before and after the lecture, and participants experienced the difference for themselves on the spot.
Voices like
“It's completely different”
“I can’t believe how easily I can apply pressure”
were heard throughout the venue, creating **a space of surprise and excitement at the moment their technique transformed**.
### ■ High Interest in Customer Service as Well
During the customer service part, participants leaned in eagerly as the session covered practical topics such as:
- Why does it lead to repeat customers?
- How can we communicate to resonate with customers?
≪About Winning 1st Place in Oricon Customer Satisfaction®≫
The Raffine Group **won 1st place in the Relaxation Salon category of the 2026 Oricon Customer Satisfaction® survey**.
Details about the award are also introduced in the article below. Please take a look.
▼Click here for the press release
https://prtimes.jp/main/html/rd/p/000000126.000028314.html
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## ｜2nd Session Confirmed & Recruitment Started
■ Theme for the 2nd Session
**“Weight Shifting”**
Participants will learn techniques to reduce the physical burden on the practitioner and deliver pressure easily and stably.
■ Seminar Content
- Importance of weight shifting (from a kinesiological perspective)
- Center of gravity control and stability
- Treatment conscious of the “Tanden” (center of the body)
- Demonstration
- Pair work (before/after confirmation)
- Sharing of common mistakes
■ Customer Service Part
Theme: **“Deep Communication to Elevate Customer Satisfaction”**
■ Event Overview
Date: May 13, 2026 (Wednesday) 13:00–16:00
Venue: Bodywork Academy Gotanda TOC Venue
Capacity: 30 people (by lottery)
■ How to Apply
This seminar is by **lottery**.
Those wishing to participate, please apply from the page below.
▶Click here for details and application for the 2nd seminar
*Winners will be notified with details via email at a later date.
The first seminar was held on the theme of "Direct Pressure," implementing a 180-minute program that combined technical theory and practical skills.
- Applications: 24 people
- Participants: 19 people
- Survey Results (18 respondents)
- Very Satisfied: 83.3%
- Satisfied: 16.7%
**100% Satisfaction or Higher**
This seminar is structured not just for knowledge input, but as an **“experiential” format where participants can feel the change on the spot**.
■ Participant Feedback
The first seminar received much positive feedback from participants.
“The content was easy to understand and something I can implement starting tomorrow.”
“It was a great opportunity to return to basics and review my pressing technique.”
“I was surprised at how easily I could apply pressure.”
“I could feel my own technique changing right there on the spot.”
“It was so thorough, I was moved. I want to participate again.”
“I now understand why all Raffine therapists maintain a consistent level of quality.”
### ■ The Moment of “Realization” that Changes Technique
In the practical skills session, the quality of the treatment pressure changed before and after the lecture, and participants experienced the difference for themselves on the spot.
Voices like
“It's completely different”
“I can’t believe how easily I can apply pressure”
were heard throughout the venue, creating **a space of surprise and excitement at the moment their technique transformed**.
### ■ High Interest in Customer Service as Well
During the customer service part, participants leaned in eagerly as the session covered practical topics such as:
- Why does it lead to repeat customers?
- How can we communicate to resonate with customers?
≪About Winning 1st Place in Oricon Customer Satisfaction®≫
The Raffine Group **won 1st place in the Relaxation Salon category of the 2026 Oricon Customer Satisfaction® survey**.
Details about the award are also introduced in the article below. Please take a look.
▼Click here for the press release
https://prtimes.jp/main/html/rd/p/000000126.000028314.html
---
## ｜2nd Session Confirmed & Recruitment Started
■ Theme for the 2nd Session
**“Weight Shifting”**
Participants will learn techniques to reduce the physical burden on the practitioner and deliver pressure easily and stably.
■ Seminar Content
- Importance of weight shifting (from a kinesiological perspective)
- Center of gravity control and stability
- Treatment conscious of the “Tanden” (center of the body)
- Demonstration
- Pair work (before/after confirmation)
- Sharing of common mistakes
■ Customer Service Part
Theme: **“Deep Communication to Elevate Customer Satisfaction”**
■ Event Overview
Date: May 13, 2026 (Wednesday) 13:00–16:00
Venue: Bodywork Academy Gotanda TOC Venue
Capacity: 30 people (by lottery)
■ How to Apply
This seminar is by **lottery**.
Those wishing to participate, please apply from the page below.
▶Click here for details and application for the 2nd seminar
*Winners will be notified with details via email at a later date.
FAQ
Can anyone participate in this seminar?
Yes, it is open to all therapists working at massage and esthetic salons outside the Raffine Group. Anyone can apply.
What were the results of the first seminar?
The first seminar, themed on 'Direct Pressure,' received an extremely high evaluation with a 100% participant satisfaction rate (83.3% very satisfied, 16.7% satisfied).
How can I participate in the second seminar?
Themed 'Weight Shifting,' it will be held on May 13, 2026. Participation is by a lottery system, and you can apply through the official website. The capacity is 30 people.