Survey on Working Conditions of Nursing Care Staff: 'Social Contribution' is the Top Interest, Yet 40% are Dissatisfied with Current Workplaces

SMS Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Masaki Takahata; TSE Prime) operates 'Wellme Job' (https://www.kaigojob.com/), a recruitment site for nursing, medical, disability, and childcare services. The company conducted a survey of 570 nursing care workers nationwide to support providers in navigating environmental changes, such as the temporary revision of nursing care fees in June. Key findings include: 1. The top reason for interest in the industry is 'wanting to help people/society' (19.5%). 2. 44.9% of workers are dissatisfied with their current workplace. 3. Satisfaction with the workplace is strongly linked to retention; those satisfied have over 90% retention intent, while those dissatisfied have low intent. 4. While relationships with patients and colleagues are rated highly, 'facility policies,' 'evaluation systems,' and 'management' are rated low and are critical for overall satisfaction. 5. About 60% are satisfied with onboarding support, but nearly 40% feel it is insufficient. The company emphasizes that clarifying organizational policies and ensuring fair evaluations are essential for preventing turnover.