Bemotion Co., Ltd. (Headquarters: Toshima-ku, Tokyo; Representative Director: Ku Ito; hereinafter 'Bemotion') is accelerating the expansion of its 'AI Sales Role-playing' service, which incorporates educational know-how cultivated over 38 years in its sales, customer service, and sales promotion outsourcing business into AI. It is already operating in fields where 'people sell and communicate,' such as new employee training at dispatch companies and parent interaction training for childcare workers. On Wednesday, May 27, 2026, from 12:00 to 13:00, a practical webinar will be held free of charge in co-sponsorship with Crystal Method Co., Ltd.

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Free participation, first 200 applicants Lunchtime event, mid-session exit and listen-only participation OK

Background: More Serious Than 'Labor Shortage' — OJT Not Functioning on Site

In Japanese workplaces, where recruitment difficulties and rising turnover rates continue, the problem of 'unable to secure personnel to train newcomers' is becoming severe. Even if senior employees are present, they are often overwhelmed with their own tasks due to chronic labor shortages, losing the time and mental capacity to provide dedicated OJT to new hires. As a result, the situation where 'newcomers are put into customer service without role-playing practice' is spreading across various industries.

Bemotion views this dysfunctional OJT environment as the root cause of declining productivity and a cycle of turnover in sales and retail, and is providing AI role-playing solutions to various industries.

Service Features: 38 Years of Expertise × Patented AI Technology

This service combines Bemotion's 'behavioral and linguistic patterns of skilled personnel' accumulated from 38 years of on-site experience with patented AI technology (voice, text, emotion recognition, avatar generation) owned by Crystal Method Co., Ltd.

- Practice anytime, anywhere, repeatedly - AI quantitatively scores dialogue content and provides specific feedback - Scenarios can be customized according to industry, job type, and situation - Standardizes training quality without any burden on senior employees

Case Studies: Expanding Utilization Across Industries

▶ Human Resources Dispatch Company: Eliminating 'Timing Gaps' in New Employee Training

Dispatch companies with numerous staff chronically lacked time for new employee training. By introducing AI Sales Role-playing, a system was established that allows new hires to undergo training 'anytime, any number of times, repeatedly' without the help of trainers. This eliminates the individualization and timing gaps in training.

▶ Childcare Facilities: AI Quantitatively Evaluates Parent Interaction Skills

In childcare facilities facing challenges in training young childcare workers, a system was developed and introduced for acquiring parent interaction and child communication skills through AI role-playing. AI quantitatively scores interaction content and is used in feedback sessions with training supervisors.

Recommended for:

✓ Those who want to improve the productivity of sales organizations and sales staff ✓ Those who feel challenges in streamlining training and OJT ✓ Those struggling to allocate time and personnel for new employee training ✓ Those interested in leveraging AI to enhance sales and customer service capabilities ✓ Those considering the introduction of AI avatars and conversational AI

Webinar registration here

Webinar Overview

Date and Time May 27, 2026 (Wednesday) 12:00 - 13:00

Format Online (Zoom)

Participation Fee Free (pre-registration required, first 200 participants)

Organizers Bemotion Co., Ltd. / Crystal Method Co., Ltd.

Program ① Opening by AI MC ② Evolution and Future of Conversational AI ③ Training Sites Transformed by AI Sales Role-playing (including demonstration) ④ Q&A

Participant Benefits Individual online consultation (free) + individual demo experience for survey respondents

Remarks Lunchtime event, mid-session exit and listen-only participation OK

Application URL `https://us02web.zoom.us/webinar/register/8017781340582/WN_2Ijb6LVwT5GEFW4rALTG2g`

Company Profile

Bemotion Co., Ltd.

Contributes to sales support, human resource development, and productivity improvement through services like AI role-play and customer service AI, integrating educational know-how cultivated over 38 years in sales, customer service, and sales promotion outsourcing businesses.

Location: Mejiro Hakubutsukan Bldg. 3F, 1-4-25 Mejiro, Toshima-ku, Tokyo 171-0031

Established: January 1990

Representative Director: Ku Ito

Capital: 50 million yen

Corporate Site: `https://www.bemotion.co.jp/` Service URL: `https://www.bemotion.co.jp/ondemand/`

Crystal Method Co., Ltd.

Holds numerous patents from realistic avatar development to generative AI and conversational AI. Task-specific AI combining voice, text, emotion recognition, and avatar generation.

FACT BOX

  • Source: PR TIMES
  • Category: Event
  • Dates in source: 12:00〜13:00