New Book 'Secrets to DX Success in Welfare Work' Released for Welfare and Caregiving Sites Facing Dual Challenges of Labor Shortage and Massive Paperwork
The NPO Baum Counseling Room has released 'Secrets to DX Success in Welfare Work,' a practical guide to DX for welfare and caregiving sites. The book introduces methods for improving operational efficiency at low cost using Google Workspace and AI.
📋 Article Processing Timeline
- 📰 Published: May 11, 2026 at 17:00
- 🔍 Collected: May 11, 2026 at 08:31
- 🤖 AI Analyzed: May 15, 2026 at 09:19 (96h 47m after Collected)
The specified non-profit organization Baum Counseling Room will hold a practical seminar utilizing Google Workspace and Gemini to commemorate the release of the book 'Introduction to DX for Welfare Sites' (Author: Hiromichi Sasatani), which focuses on operational efficiency and DX promotion in welfare and caregiving settings.
As Japan's super-aging society progresses towards the 2040 problem, the welfare and caregiving industry faces significant challenges, including severe labor shortages and a heavy burden of administrative tasks such as recording, reporting, billing, and attendance management. In workplaces where paper-based operations and person-dependent management systems persist, the burden on staff increases, often leading to overtime, turnover, and difficulty in recruitment.
This book introduces methods for advancing DX in a low-cost and easily adoptable manner by utilizing Google Workspace and AI tools, rather than relying solely on the introduction of expensive specialized systems. By leveraging smartphones and cloud tools, it aims to streamline daily recording, information sharing, staff training, and administrative tasks, thereby securing time for staff to focus on their primary duties of support and care.
## Practical DX Know-How to Transform Welfare Sites Introduced in This Book
'Introduction to DX for Welfare Sites' is not just a theoretical book, but a volume that concretely explains how to build systems that are easy to utilize in welfare settings.
**1. Digitization of Recording and Reporting Tasks Completed on a Smartphone**
It introduces how to digitize handwritten records and paper forms using Google Forms and Spreadsheets. By creating a system where staff can record from their smartphones in between support tasks, it helps reduce the burden of record creation and transcription work.
Utilizing voice input makes it easier for staff who are not good at typing or for foreign staff to make records, enabling an operation that is easy to establish in the field.
**2. Streamlining Administrative Tasks such as Billing, Shift, and Attendance Management**
It introduces the concept of streamlining tasks that tend to concentrate at the end and beginning of the month, such as billing confirmation, shift management, and attendance aggregation, by utilizing Google Sheets functions and cloud integration.
This aims to reduce the time managers spend on administrative work, allowing them to use their time for staff follow-up and overall site management.
**3. Staff Training and Manual Utilization Using NotebookLM and AI**
It introduces how to build a system where staff can immediately check necessary information by loading internal manuals and procedure documents into AI tools.
By creating an environment where on-site questions like 'What should I do in this case?' or 'What are the corporate rules?' can be checked using AI, it helps reduce the burden of new staff training and suppress variations in judgment.
## Author's Words
'I should be able to do more for the users in front of me, but I'm chased by daily records, meetings, and miscellaneous tasks, and my time is unwillingly taken away.' I have witnessed many aspiring staff members become exhausted while holding similar dilemmas.
The true purpose of DX in the welfare field is the 'recovery of humanity.' Technology exists to liberate humans from non-creative work.
DX in the welfare field is not simply about introducing a new system. The original purpose is to secure time for staff to face users and to create an environment where people working on-site can demonstrate their abilities with peace of mind.
**Hiromichi Sasatani**
Chairman, Specified Non-Profit Organization Baum Counseling Room
Born in Aichi Prefecture on June 16, 1981. Chairman of the Specified Non-Profit Organization Baum Counseling Room. Became interested in psychology while studying at Aichi University's Faculty of Letters and dropped out. Later, while studying counseling at a night vocational school, he participated in an organization supporting school refusal and social withdrawal.
He became independent at the age of 24 and established a self-reliance support dormitory specializing in school refusal and social withdrawal.
Currently, as an NPO, he operates 30 bases centered on welfare for persons with disabilities.
His previous books, 'Management Techniques for Welfare Corporations Where Employees Don't Quit' and 'Towards a 'Don't Quit, Don't Give Up' Welfare Organization: A Human Resource Development Strategy that Promises Smiles and Growth,' have also been well-received, and he has conducted numerous consultations focused on human resource development, organizational development, and management improvement.
## About the Book
'Introduction to DX for Welfare Sites' explains DX methods that welfare corporations and caregiving businesses can easily tackle, focusing on the use of Google Workspace and AI tools.
The content aims to improve the overall operational quality of the corporation and lead to sustainable management by establishing a system that is easily reproducible by anyone, rather than relying on person-dependent experience and intuition.
In addition, for those who purchase this book, we have prepared reader-exclusive benefits useful for promoting DX in the field, as well as practical examples of specific settings and utilization methods.
## Release Commemorative Seminar Overview
To commemorate the release of the book, a practical DX seminar for welfare and caregiving businesses will be held.
As Japan's super-aging society progresses towards the 2040 problem, the welfare and caregiving industry faces significant challenges, including severe labor shortages and a heavy burden of administrative tasks such as recording, reporting, billing, and attendance management. In workplaces where paper-based operations and person-dependent management systems persist, the burden on staff increases, often leading to overtime, turnover, and difficulty in recruitment.
This book introduces methods for advancing DX in a low-cost and easily adoptable manner by utilizing Google Workspace and AI tools, rather than relying solely on the introduction of expensive specialized systems. By leveraging smartphones and cloud tools, it aims to streamline daily recording, information sharing, staff training, and administrative tasks, thereby securing time for staff to focus on their primary duties of support and care.
## Practical DX Know-How to Transform Welfare Sites Introduced in This Book
'Introduction to DX for Welfare Sites' is not just a theoretical book, but a volume that concretely explains how to build systems that are easy to utilize in welfare settings.
**1. Digitization of Recording and Reporting Tasks Completed on a Smartphone**
It introduces how to digitize handwritten records and paper forms using Google Forms and Spreadsheets. By creating a system where staff can record from their smartphones in between support tasks, it helps reduce the burden of record creation and transcription work.
Utilizing voice input makes it easier for staff who are not good at typing or for foreign staff to make records, enabling an operation that is easy to establish in the field.
**2. Streamlining Administrative Tasks such as Billing, Shift, and Attendance Management**
It introduces the concept of streamlining tasks that tend to concentrate at the end and beginning of the month, such as billing confirmation, shift management, and attendance aggregation, by utilizing Google Sheets functions and cloud integration.
This aims to reduce the time managers spend on administrative work, allowing them to use their time for staff follow-up and overall site management.
**3. Staff Training and Manual Utilization Using NotebookLM and AI**
It introduces how to build a system where staff can immediately check necessary information by loading internal manuals and procedure documents into AI tools.
By creating an environment where on-site questions like 'What should I do in this case?' or 'What are the corporate rules?' can be checked using AI, it helps reduce the burden of new staff training and suppress variations in judgment.
## Author's Words
'I should be able to do more for the users in front of me, but I'm chased by daily records, meetings, and miscellaneous tasks, and my time is unwillingly taken away.' I have witnessed many aspiring staff members become exhausted while holding similar dilemmas.
The true purpose of DX in the welfare field is the 'recovery of humanity.' Technology exists to liberate humans from non-creative work.
DX in the welfare field is not simply about introducing a new system. The original purpose is to secure time for staff to face users and to create an environment where people working on-site can demonstrate their abilities with peace of mind.
**Hiromichi Sasatani**
Chairman, Specified Non-Profit Organization Baum Counseling Room
Born in Aichi Prefecture on June 16, 1981. Chairman of the Specified Non-Profit Organization Baum Counseling Room. Became interested in psychology while studying at Aichi University's Faculty of Letters and dropped out. Later, while studying counseling at a night vocational school, he participated in an organization supporting school refusal and social withdrawal.
He became independent at the age of 24 and established a self-reliance support dormitory specializing in school refusal and social withdrawal.
Currently, as an NPO, he operates 30 bases centered on welfare for persons with disabilities.
His previous books, 'Management Techniques for Welfare Corporations Where Employees Don't Quit' and 'Towards a 'Don't Quit, Don't Give Up' Welfare Organization: A Human Resource Development Strategy that Promises Smiles and Growth,' have also been well-received, and he has conducted numerous consultations focused on human resource development, organizational development, and management improvement.
## About the Book
'Introduction to DX for Welfare Sites' explains DX methods that welfare corporations and caregiving businesses can easily tackle, focusing on the use of Google Workspace and AI tools.
The content aims to improve the overall operational quality of the corporation and lead to sustainable management by establishing a system that is easily reproducible by anyone, rather than relying on person-dependent experience and intuition.
In addition, for those who purchase this book, we have prepared reader-exclusive benefits useful for promoting DX in the field, as well as practical examples of specific settings and utilization methods.
## Release Commemorative Seminar Overview
To commemorate the release of the book, a practical DX seminar for welfare and caregiving businesses will be held.