[Event Report] Aurora Mobile Presents at 'Tourism × Web3 Summit 2026,' Unveiling Domestic Case Study of 500% Operational Efficiency Improvement

Aurora Mobile K.K., the Japanese subsidiary of Aurora Mobile Limited (NASDAQ: JG), a global provider of customer engagement and marketing technology, sponsored and presented a special pitch at the 'Tourism × Web3 Summit 2026,' hosted by the Japan Web3 Tourism Association on Friday, March 27, 2026.

Highlights of the Special Pitch: 'Tourism × Web3' Challenges Solved by AI Engagement

At this summit, Akio Mitobe, CTO of Aurora Mobile K.K., presented on the theme of "Operational Efficiency Improvement with AI Agents and Next-Generation Customer Engagement."

During the pitch, he introduced a solution combining our no-code AI bot platform "GPTBots.ai" and our omni-channel integrated marketing platform "EngageLab" to address specific challenges faced by Web3 tourism and regional NFT projects, such as "lack of multilingual support," "resource depletion in community management," and "difficulty in segment delivery."

Domestic Success Story: AXIOS MANAGEMENT Co., Ltd. Achieves 500% Operational Efficiency Improvement

During the pitch, a specific domestic implementation success story was introduced, featuring AXIOS MANAGEMENT Co., Ltd., which provides property management and consulting for Japanese real estate to foreigners.

・ Challenges: Variability in response quality due to increased inquiries, difficulty in providing 24-hour support due to time differences, and fragmented history across different channels.

・ Solution: Introduced AI automated response using GPTBots and a multi-channel integrated platform.

・ Results: Achieved over 500% improvement in operational efficiency through the introduction of multi-channel and AI. Realized 24/7 multilingual support, maximizing contract closing rates while eliminating lost opportunities.

Future Outlook

Aurora Mobile will strongly support the DX of the tourism industry and the development of the Web3 ecosystem through its "Full Journey AI Engagement Ecosystem," which enables authentication, marketing, and customer support on a single platform. Based on AI technology cultivated globally and highly reliable infrastructure, we will contribute to the advancement of digital customer experience and maximization of operational efficiency for Japanese companies.

Aurora Mobile K.K.

Aurora Mobile K.K. is the Japanese subsidiary of Aurora Mobile Limited (NASDAQ: JG), a global provider in customer engagement and marketing technology. We directly offer the "Full Journey AI Engagement Ecosystem" to domestic companies, which resolves fragmentation of customer data, channels, and support. Based on AI technology cultivated globally and highly reliable infrastructure, we support the advancement of digital customer experience and maximization of operational efficiency for Japanese companies. Official Website: https://www.aurora-mobile.com Media Inquiries: marketing@aurora-mobile.com