1 in 4 People 'Know Nothing About Their Company's Regulations'! 2026 Latest Harassment and Compliance Awareness Survey Based on Data from 10,000 People

Humap, an employee engagement service operated by ASMARQ Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Shoichi Machida), released its 2026 edition of the 'Harassment and Compliance Awareness Survey' on Friday, March 27, conducted among 10,000 employed individuals nationwide. *The survey period was from Thursday, January 22, 2026, to Wednesday, January 28, 2026.

Survey Results This survey is conducted annually as benchmark data for 'CHeck,' a corporate compliance and harassment prevention package. We are publishing trends identified through comparisons and transitions over the past three years, starting from 2024.

Several years have passed since the 2022 mandatory implementation of the Power Harassment Prevention Act (Amended Comprehensive Labor Policy Promotion Act) for all companies, and 'measures' such as establishing regulations and conducting training have become widespread. However, there is a concern that these measures have become 'hollowed out' in the workplace, remaining as mere formalities.

In this survey, we visualized risks such as 'lax discipline' within organizations and 'customer harassment (kasuhara),' which was newly added as a category, through extensive data from 10,000 respondents.

Topics - 'Hollowed out' measures: A 'reversal phenomenon' where compliance evaluation scores improve while awareness scores decline. - Approximately half of those who experienced power harassment did nothing, citing 'it's useless/won't be solved' as the reason. This highlights a lack of trust in the effectiveness of internal systems. - Emergence of a new risk: 'Customer Harassment (Kasuhara)'! The victimization rate has reached 10%. - 35% of respondents feel that 'bad news from the front lines does not reach upper management.' This lack of transparency is a potential breeding ground for compliance violations and harassment.

[Download the survey results here]

Pick-up ■ Harassment Occurrence Status Q2. Have you seen or heard of harassment in the workplace in the last six months? (Select one)

10% of respondents reported seeing or hearing about 'customer harassment (kasuhara),' which was added in fiscal year 2026, a result only 2 points lower than power harassment (12%).

The top reason for doing nothing after experiencing customer harassment was 'because I thought it was useless/would not be solved.' This suggests that due to a culture that prioritizes the customer, upper management may not be sufficiently protecting the front lines, or that employees feel the 'company will not protect them.'

Approximately half of those who 'did nothing' after experiencing power harassment felt 'it was useless/would not be solved' Q3-3-2. For those who answered 'did nothing' in the previous question: Please select all reasons that apply for why you did nothing (or could not do anything). (Multiple answers allowed)

The top two reasons for doing nothing (or being unable to do anything) overall were: - Because I thought it was useless/would not be solved. - Because I thought I would suffer disadvantages at work.

Even when broken down by gender and age, 'because I thought it was useless/would not be solved' remained the top reason.

However, for those in their 20s, 'it wasn't a big enough deal to do anything' and 'I thought I should just endure it myself' were more than 10 points higher compared to the 'overall' results.

[Download the survey results here]

Survey Overview Survey Name: Questionnaire Survey on Compliance and Harassment Target Audience: [Gender] Men and Women [Occupation] Employed individuals excluding self-employed/freelance (including contract employees, temporary staff, part-time workers) Survey Items: [Main Survey] Harassment occurrence status, Harassment resolution status, Understanding of compliance policies, Awareness and operational status of consultation/reporting hotlines Sample Size: 10,000 samples Allocation: See [Figure: Allocation] Survey Period: January 22, 2026 (Thu) – January 28, 2026 (Wed) Survey Method: Web survey Survey Agency: Humap (ASMARQ Co., Ltd.)

[Figure: Allocation]