Towards an Era Without Suitcases: Making Luggage Delivery a Global "Tourism Infrastructure"

Our company endorses April Dream, which aims to make April 1st a day for announcing dreams. This press release represents the dream of L.CRAS Co., Ltd.

L.CRAS Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Mika Nishime) operates the same-day luggage delivery service "APEX24". This service allows hotel guests to simply deposit their luggage at the hotel front desk and pick it up on the same day at Haneda Airport or Narita Airport. This enables them to enjoy sightseeing in Tokyo without carrying suitcases even after check-out. On the final day of their trip, they can head to the airport hands-free without having to carry their luggage.

Since its launch in November 2025, the business has recorded approximately three times growth. Its adoption has progressed mainly among hotels with many international visitors, and the number of registered users has exceeded 1,500.

"APEX24" official website here: https://apex24.net/

**Service Details**

APEX24 is a service that **delivers luggage from hotels in Tokyo to airports (Haneda/Narita) on the same day.**

**Destination Airports (Luggage pickup locations)** * Narita Airport Terminal 1 North Wing 4F Departure Lobby JALABC Counter * Narita Airport Terminal 2 3F Departure Lobby JALABC Counter * Haneda Airport Terminal 3 3F Departure Lobby JALABC Counter

**How to Use** * Book and pay online * Deposit luggage at the hotel front desk * Pick up on the same day at the airport

**Features of APEX24** * Fastest same-day delivery (among the fastest in Tokyo / delivered by 3 PM on the same day) * Multilingual support (Japanese, English, Chinese, Korean) * Flexible operation design tailored to hotel operations

**Luggage always stopped the journey.**

However, current tourism experiences are still constrained by "luggage." Due to a shortage of coin lockers and stress during travel, experiences and consumption opportunities that should have been gained are lost. * Burden of moving with large luggage * Problem of insufficient empty lockers * Luggage congestion on public transportation, etc.

**Our Dream**

We aim to make luggage delivery not just a "convenient delivery service" but a "standard infrastructure" for tourism. Furthermore, beyond just between hotels and airports, we envision a world where travelers can deposit souvenirs purchased at tourist spots on the spot and continue their journey hands-free. By seamlessly connecting "movement" and "consumption" without separation, we aim for a society where "traveling without carrying anything" becomes the norm.

**Redesigning the Tourism Experience from a Luggage Perspective**

One of the lost opportunities in tourism is the constraint imposed by "luggage." Having luggage restricts where one can stop, leads to abandoning purchases, and shortens the length of stay. We will change this structure and redesign tourism to be one where travelers can "move more freely, experience more, and consume more."

Towards a society where airports, hotels, and commercial facilities are seamlessly connected, and luggage and souvenirs are delivered as a given. By enabling travelers to "stroll through the city hands-free," we contribute to improving the quality of the tourism experience and maximizing local consumption.

**Making the Last Mile of Luggage Movement a Global Infrastructure**

APEX24 aims to be a **last-mile infrastructure** that solves the "luggage movement challenges" for travelers and urban tourism. Not limited to Japan, we will first expand in Asia and extend it as an infrastructure that can be commonly used between tourist cities. Ultimately, we aim for it to become the "standard" for travelers worldwide.

**Seamlessly connecting "movement" and "consumption" for a hands-free travel society.**

This future cannot be realized by us alone. Together with all partners involved in tourism, including hotels, airports, retail, transportation, and local governments, we will create a new normal for tourism.