[Free Online Seminar] "Preventing 'Thought It Was Delivered, But It Wasn't' — 3 Key Points for Message Design That Actually Reaches Customers" to Be Held on April 9, 2026 (Thu) at 11:00 AM
Key facts
- [Free Online Seminar] "Preventing 'Thought It Was Delivered, But It Wasn't' — 3 Key Points for Message Design That Actually Reaches Customers" to Be Held on April 9, 2026 (Thu) at 11:00 AM
- AI CROSS to host a free seminar on customer message design on April 9, 2026.
- Date: March 30, 2026
Direct answer
AI CROSS to host a free seminar on customer message design on April 9, 2026.
- Citation
- [Free Online Seminar] "Preventing 'Thought It Was Delivered, But It Wasn't' — 3 Key Points for Message Design That Actually Reaches Customers" to Be Held on April 9, 2026 (Thu) at 11:00 AM (March 30, 2026)
- Source
- PR Times
- Date
- March 30, 2026
AI CROSS to host a free seminar on customer message design on April 9, 2026.
📋 Article Processing Timeline
- 📰 Published: March 30, 2026 at 00:34
- 🤖 AI Analyzed: May 26, 2026 at 21:27 (1388h 53m after Published)
AI CROSS Inc. (Headquarters: Minato-ku, Tokyo; CEO: Noriko Harada; hereinafter "AI CROSS") will hold a free online seminar titled "Preventing 'Thought It Was Delivered, But It Wasn't' — 3 Key Points for Message Design That Actually Reaches Customers" on April 9, 2026 (Thu) starting at 11:00 AM.
Emails go unopened, LINE notifications get buried——
"Sent" does not mean "delivered."
The accumulation of unnoticed "delivery losses" leads to missed opportunities and declining revenue. If you feel your CRM initiatives have plateaued, it may be time to rethink your channel selection and delivery design.
In this webinar, we will provide a practical explanation of the "3 key points of message design" for reliably reaching customers — from the characteristics and usage criteria of email, LINE, and SMS, to a design framework for "when, what, and through which channel to deliver."
Additionally, we will share recent case studies including a credit card company that achieved significant results, examples where CVR improved up to 6.5x compared to other channels, and cases where monthly operations were reduced by 640 hours — demonstrating how to create new customer touchpoints that "reliably deliver and drive action."
【Event Overview】
- Date & Time: April 9, 2026 (Thu) 11:00–12:00
- Format: Online streaming *A viewing URL will be sent to registrants at a later date.
- Organizer: AI CROSS Inc.
- Speaker: Eriko Yamagishi, Head of Account Sales Division, AI CROSS Inc.
- Admission: Free / Pre-registration required
Emails go unopened, LINE notifications get buried——
"Sent" does not mean "delivered."
The accumulation of unnoticed "delivery losses" leads to missed opportunities and declining revenue. If you feel your CRM initiatives have plateaued, it may be time to rethink your channel selection and delivery design.
In this webinar, we will provide a practical explanation of the "3 key points of message design" for reliably reaching customers — from the characteristics and usage criteria of email, LINE, and SMS, to a design framework for "when, what, and through which channel to deliver."
Additionally, we will share recent case studies including a credit card company that achieved significant results, examples where CVR improved up to 6.5x compared to other channels, and cases where monthly operations were reduced by 640 hours — demonstrating how to create new customer touchpoints that "reliably deliver and drive action."
【Event Overview】
- Date & Time: April 9, 2026 (Thu) 11:00–12:00
- Format: Online streaming *A viewing URL will be sent to registrants at a later date.
- Organizer: AI CROSS Inc.
- Speaker: Eriko Yamagishi, Head of Account Sales Division, AI CROSS Inc.
- Admission: Free / Pre-registration required
FAQ
What is the main topic of the free online seminar hosted by AI CROSS Inc.?
The seminar focuses on preventing 'thought it was delivered, but it wasn't' by teaching 3 key points for message design that actually reaches customers.
When and at what time will the online seminar be held?
The online seminar will be held on April 9, 2026 (Thursday) starting at 11:00 AM.
What specific communication channels will be discussed in the seminar regarding message design?
The seminar will cover the characteristics and usage criteria of email, LINE, and SMS for message delivery.
What kind of case studies will be shared during the webinar?
Recent case studies will be shared, including a credit card company with significant results, examples of CVR improvement up to 6.5x, and cases of reduced monthly operations.
Is there a cost to attend this online seminar, and what is required for participation?
Admission to the seminar is free, but pre-registration is required to participate.