[Free Online Seminar] "Preventing 'I thought it was delivered, but it wasn't.' 3 Key Points for Designing Messages that Reach Customers" to be held on Thursday, April 9, 2026, from 11:00 AM
AI CROSS Co., Ltd. will host a free online seminar on Thursday, April 9, 2026, from 11:00 AM, titled "Preventing 'I thought it was delivered, but it wasn't.' 3 Key Points for Designing Messages that Reach Customers." This webinar will address the issue of messages failing to reach customers, leading to lost opportunities and decreased sales. It will provide practical guidance on designing effective messages by explaining the characteristics of email, LINE, and SMS, and how to choose the right channel for the right message. The session will also share case studies, including one from a credit card company that achieved a CVR of up to 6.5 times that of other channels and another that succeeded in reducing monthly work hours by 640.
📋 Article Processing Timeline
- 📰 Published: March 30, 2026 at 06:10
- 🤖 AI Analyzed: May 26, 2026 at 21:27 (1383h 16m after Published)
AI CROSS Co., Ltd. (Headquarters: Minato-ku, Tokyo, CEO: Noriko Harada, hereinafter "AI CROSS") will hold a free online seminar titled "Preventing 'I thought it was delivered, but it wasn't.' 3 Key Points for Designing Messages that Reach Customers" on Thursday, April 9, 2026, from 11:00 AM.
Emails go unopened, LINE notifications get buried——
"Sent" is not the same as "delivered."
The "delivery loss" that accumulates without notice leads to missed opportunities and decreased sales. If you feel that the effectiveness of your CRM measures has hit a plateau, it may be time to reconsider your choice of channels and delivery design.
In this webinar, we will practically explain the "3 Key Points of Message Design" for ensuring delivery to customers, covering everything from the characteristics and usage criteria of email, LINE, and SMS to a design framework for determining "when, what, and on which channel to deliver."
Furthermore, we will share the latest case study from a credit card company that has recently achieved significant results, as well as examples of achieving up to 6.5 times the CVR compared to other channels and succeeding in reducing monthly work hours by 640. We will show you how to create new customer touchpoints that "reliably deliver and prompt action."
[Event Overview]
□ Date and Time: April 9, 2026 (Thursday) 11:00-12:00
□ Format: Online streaming *A viewing URL will be sent to those who register.
□ Organizer: AI CROSS Co., Ltd.
□ Speaker: AI CROSS Co., Ltd.
Eriko Yamagishi, Head of Account Sales Division
□ Participation Fee: Free, pre-registration required
□ Registration URL:
https://aicross.co.jp/zettai-reach/seminar/i-seminar22/?utm_source=prtimes&utm_medium=organic&utm_campaign=aix
The seminar focuses on preventing 'delivery loss' in customer communications and covers 3 key points for designing messages that effectively reach customers. The seminar will be held on Thursday, April 9, 2026, from 11:00 AM to 12:00 PM, and will be conducted via online streaming. A viewing URL will be provided upon registration. The seminar will cover the characteristics and usage criteria of email, LINE, and SMS to ensure messages reach customers. Participants can learn a design framework for determining 'when, what, and on which channel to deliver' messages, and will see case studies of significant results, including improved CVR and reduced work hours. Participation in the seminar is free of charge, but pre-registration is required. Attendees will receive a viewing URL after registering.FAQ
What is the main topic of the free online seminar hosted by AI CROSS Co., Ltd.?
When and how can interested individuals attend this online seminar?
What specific communication channels will be discussed in the seminar regarding message delivery?
What kind of practical outcomes or benefits can participants expect from attending this seminar?
Is there any cost associated with participating in this online seminar, and what is required for attendance?