[Case Study] Towards a Seamless Sales Style Fusing Digital with Traditional Catalog Sales, and an Internal System for Instantly Presenting Latest Information Offline

Agentec Inc. (Chiyoda-ku, Tokyo; President and CEO: Kim Jong-chae), which proposes DX for various industries utilizing AI and cloud, has implemented its document management solution, ABookBiz, at Mode Center Co., Ltd. (Toshima-ku, Tokyo; President and CEO: Takeshi Inoue). We have now published an interview article on our company website detailing the effects of ABookBiz implementation.

Full case study article here

Challenges Before Implementation

Previously, Mode Center Co., Ltd.'s sales style was centered around "catalog sales," where sales representatives carried physical catalog booklets.

In their case, due to the vast number of product types and parts, they did not have a single, comprehensive catalog. The sheer volume of necessary catalog booklets placed a significant burden on sales representatives who had to carry them all.

Furthermore, clients increasingly had needs and requests beyond the products listed in traditional catalogs. To address these, the company considered moving away from analog, booklet-based sales activities.

Reasons for Implementation

The background for implementing ABookBiz included not only cost considerations but also a desire to advance paperless operations as a sales tool.

A decisive reason, however, was "offline usability."

While the company's website lists all product information, it can only be accessed online. A tool capable of offline use was needed to instantly present product information and case studies even in business meetings held in environments with poor network connectivity.

Presentation possible even in offline environments

Achieving Smooth Sales Activities Through Paperless Operations and Offline Browsing

The implementation of ABookBiz has reduced the burden of carrying large volumes of catalog booklets, easing the strain on sales activities. When product information is updated, it can be switched to new information under centralized management, allowing each sales representative to always carry the latest information when going out for sales.

Another significant benefit is the ability to instantly present product information and case studies during business meetings, even in offline environments. This enables smooth proposals without being hindered by network conditions or interrupting the flow of the meeting.

Information updates are instantly reflected on devices

Utilization as an Educational Tool and Future Company-Wide Rollout

The company expects ABookBiz to be utilized not only for sales activities but also as an "educational and training tool" to bridge the knowledge gap between experienced and junior staff, supporting new employee training and new business development. Starting with operations at their Osaka branch, they aim to achieve efficiency and standardization of sales activities with ABookBiz, while also considering a company-wide rollout.

Related Information

For information regarding this case study, please refer to the URL below.

Interview article https://www.agentec.jp/news/case260706-modecenter/

Interview video https://www.youtube.com/watch?v=bFbX4qXp8OU

About ABookBiz

A document management solution that has held the No.1 market share in the mobile content management market for 10 consecutive years.

Product site https://www.agentec.jp/products/abookbiz/

Company Profile of Mode Center Co., Ltd.

・Company Name

Mode Center Co., Ltd.

・Head Office Location

1-9-6 Nishi-Sugamo, Toshima-ku, Tokyo

・Representative

Takeshi Inoue, President and CEO

・Established

December 21, 1953

・Company Site

https://www.mode-center.co.jp/

Company Profile of Agentec Inc.

・Company Name

Agentec Inc.

・Head Office Location

Le Jade Cross Jimbocho 301, 2-4-16 Nishikanda, Chiyoda-ku, Tokyo

・Representative

Kim Jong-chae, President and CEO

・Established

January 2004

・Company Site

https://www.agentec.jp/