Zenport Launches AI Agent for Global Supply Chains

Zenport (Headquarters: Chiyoda-ku, Tokyo; CEO: Fumiyuki Ota) has launched its 'Supply Chain AI Agent' to support crisis response and decision-making in global supply chains.

In recent years, uncertainty surrounding international logistics has increased rapidly due to factors like the situation in the Strait of Hormuz and the Red Sea, port congestion, and fluctuating demand.

In this environment, companies require:

- Real-time understanding of the entire supply chain - Impact analysis of transportation delays and supply disruptions - Rapid decision-making across global locations - Integrated management of dispersed data

ZENPORT provides an AI agent that structures and integrates data scattered across and outside the company—including ERP systems, Excel files, PDFs, emails, and logistics data—to comprehensively understand, analyze, and propose solutions for the entire supply chain.

### Challenges in Supply Chain Crisis Response

Many companies still rely on operations based on:

- Manual Excel aggregation - Email verification - Department-specific management - Human-driven information collection

As a result, they face challenges such as:

- Time-consuming identification of impact scope - Lack of real-time sharing of latest information - Dependency on individual judgment - Slower management decision-making speeds

### An AI Agent That Understands the Entire Supply Chain

ZENPORT's AI agent comprehensively understands data across the entire supply chain, performing situational analysis and decision support in real-time.

#### Real-time Visualization

The AI agent integrates and visualizes data such as order backlogs, shipment status, ETAs, in-transit inventory, and transportation delays in real-time.

#### AI-driven Understanding of Unstructured Data

ZENPORT uses AI to understand and structure unstructured data, including ERPs, Excel files, PDFs, emails, forwarder data, and shipping schedules. Its proprietary 'Supply Chain Ontology' achieves data integration across companies, organizations, and borders.

#### Shifting from 'Human Searching' to 'AI Understanding and Proposing'

ZENPORT aims to transform the business experience from 'humans searching for and organizing data' to 'an AI agent understanding the situation and supporting necessary information and judgment.' This speeds up situational awareness, impact analysis, internal/external collaboration, and management decision-making, ultimately helping to improve enterprise-wide resilience.

#### Centralized Management of Multiple Projects

Information for dozens of projects is updated incrementally according to their progress, allowing users to grasp the status from a centralized management dashboard, addressing increasing complexity.

#### High-Precision Updates

With verification by expert staff following AI processing, Zenport guarantees 100% accuracy, eliminating the risk of human error.

### ZENPORT: Toward a Supply Chain Where AI and Humans Collaborate

Through its proprietary integration architecture 'ZenConnect,' standard data linkage platform 'ZenSync,' user interface platform 'ZenGrid,' and AI agent, ZENPORT supports real-time decision-making for entire supply chains.