For organizers who handle detailed tasks both before and after drinking parties, being able to book restaurants smoothly reduces the time spent searching for restaurants and the need for follow-up contact with participants, thereby alleviating the organizer's burden.
food back has visualized the ease of booking as an indicator called "Provisional Booking Approval Rate."
The Provisional Booking Approval Rate is an indicator that shows the percentage of provisional bookings made by users that have been approved by the restaurant.
Restaurants with a Provisional Booking Approval Rate of 80% or higher can be considered excellent establishments where bookings are likely to be approved for organizers.
food back aims to not only make its service more convenient for users organizing drinking parties and dinners but also to provide a system that rewards organizers who contribute behind the scenes for others.
1. Background of Achieving an 80% Provisional Booking Approval Rate
For organizers of drinking parties and dinners, whether restaurant reservations are confirmed smoothly is a crucial point that influences the overall progress of the event.
Especially for company drinking parties, organizers bear many responsibilities in addition to coordinating dates, numbers of attendees, and budgets, as well as providing information to participants.
Therefore, if a restaurant that meets the conditions cannot get its booking approved, the organizer has to start the restaurant search all over again, further increasing their burden.
To alleviate such anxieties as much as possible, food back has visualized the process from provisional booking to confirmation as the "Provisional Booking Approval Rate."
Approving a provisional booking is not simply a matter of accepting a reservation.
It is an important process that involves checking seat availability, number of people, time slot, course details, etc., one by one, to determine if the user can be accommodated without issue.
The accumulation of such careful handling by the listed restaurants has led to the current Provisional Booking Approval Rate of 80%.
2. The Value of "Easy Booking" for Users
For organizers of drinking parties and dinners, choosing a restaurant is a more time-consuming task than imagined, as it requires searching for establishments while considering participants' preferences regarding area, budget, number of people, course content, all-you-can-drink options, and private room availability.
Even after finding potential restaurants, there is the challenge that a formal announcement to participants cannot be made until the reservation is confirmed.
Therefore, if a reservation is not approved, another restaurant must be found, and the confirmation of conditions and contact with participants must be redone.
Restaurants with a Provisional Booking Approval Rate of 80% or higher serve as a decision-making criterion for organizers, allowing them to feel that "bookings are easy to get" and "they can apply with peace of mind" when using the establishment.
Furthermore, these restaurants are considered excellent by users and are more likely to be chosen as candidates when selecting a restaurant.
If a single reservation experience is smooth, it becomes easier to use the same restaurant for future drinking parties and dinners.
3. Future Outlook
The visualization of the Provisional Booking Approval Rate is a significant step forward in service improvement for food back.
In the future, we will continue to expand the number of listed restaurants and strengthen our restaurant lineup by area.
Furthermore, with the provisional booking system, restaurants can check users' credit scores, allowing them to choose users, and can approve reservations after confirming the number of people, time slot, course content, and seat availability.
food back aims to be a reservation service that is not only beneficial and easy to use for users but also a customer acquisition medium for restaurants that can lead to new customers and group bookings while keeping advertising costs down.
With this initiative as a milestone, we will continue to aim for a reservation service that is easy to use for both users and restaurants, and create new connections through food.
food back: "From Manager to Organizer."
Homepage: https://foodback.jp/
For those who want to try: https://foodback.jp/lp
Official Instagram: https://www.instagram.com/official_foodback/
Official X: https://x.com/fback_official
Official note: https://note.com/yukari_foodback
For restaurants wishing to be listed: https://yukari-goen.co.jp/contact/
FACT BOX
- Source: PR TIMES
- Category: サービス改善