Parkour Japan Announces New 'Autonomous AI Implementation and Utilization Support Service' for Salesforce Agentforce
Parkour Japan has launched a new support service for Salesforce's 'Agentforce,' aimed at helping companies build autonomous AI workforces. By integrating AI agents into existing workflows, the service enables businesses to automate tasks in help desks, sales support, and customer service, addressing labor shortages and rising costs with deployment times as short as one week.
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- 📰 Published: June 1, 2026 at 19:10
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Parkour Japan (Headquarters: Setagaya-ku, Tokyo; Representative Director: Masaki Mizohashi) announced today a new 'Autonomous AI Implementation and Utilization Support Service' for Salesforce's 'Agentforce.' This service aims to support the construction of new operational systems where humans and AI agents collaborate. By seamlessly integrating advanced AI agents into existing Salesforce environments, it creates a new type of workforce that enhances productivity across internal help desks, sales support, and customer service.
By utilizing this service, customers can enable Agentforce to function as a 'digital workforce' that autonomously reasons and completes tasks to achieve goals, rather than just waiting for instructions. This initiative helps solve fundamental corporate issues such as severe labor shortages and soaring recruitment costs. The implementation period, which previously took several months with traditional SI approaches, can be significantly shortened to as little as one week using the use-case-specific 'Starter Package.'
Agentforce is an enterprise platform designed to augment teams with trusted, autonomous AI agents within business workflows. Customers can build powerful AI agents for any application, workflow, or business process, and seamlessly integrate them with existing data systems, business logic, and user interfaces to anticipate business needs and execute actions autonomously.
Through the company's implementation and utilization support service, customers can receive support in the following phases:
Workshops: Conducting 'Design Workshops' and 'Use Case Workshops' for management to explore the value, ROI, and specific use cases of AI agents.
Design Consulting & Knowledge Organization: Providing a unique 'Knowledge Harvest' that installs the tacit knowledge of veterans into AI through on-site interviews, evolving the AI into a 'top performer.'
Implementation & Deployment: Focusing on top use cases such as internal help desks (ITSM), lead nurturing (sales support), and web customer support to build an environment for rapid and low-cost proof-of-concept.
Utilization Support: Providing self-implementation assistance using the proprietary AI engineer 'Tsumugi,' or hands-on support (FDE) by staff.
Continuous Tuning Plan: Providing ongoing monthly support for knowledge update advice and requirement definition for further business expansion.
'We propose a new paradigm of "dispatching AI labor" rather than "selling tools." Through this business, we will support the creation of "self-running organizations" where companies can maximize the benefits of technology and humans can focus on more creative tasks,' said Masaki Mizohashi, Representative Director of Parkour Japan.
'Parkour Japan's implementation and utilization support service embodies the company's commitment to supporting customer success by unlocking their potential and leading them to solve their respective business challenges,' said Atsushi Urano, Senior Executive Officer and General Manager of the Alliance Business Division at Salesforce Japan. 'Agentforce continues to evolve and expand every day, and I look forward to seeing the results that Parkour Japan's customers will achieve as they realize its value.'
By utilizing this service, customers can enable Agentforce to function as a 'digital workforce' that autonomously reasons and completes tasks to achieve goals, rather than just waiting for instructions. This initiative helps solve fundamental corporate issues such as severe labor shortages and soaring recruitment costs. The implementation period, which previously took several months with traditional SI approaches, can be significantly shortened to as little as one week using the use-case-specific 'Starter Package.'
Agentforce is an enterprise platform designed to augment teams with trusted, autonomous AI agents within business workflows. Customers can build powerful AI agents for any application, workflow, or business process, and seamlessly integrate them with existing data systems, business logic, and user interfaces to anticipate business needs and execute actions autonomously.
Through the company's implementation and utilization support service, customers can receive support in the following phases:
Workshops: Conducting 'Design Workshops' and 'Use Case Workshops' for management to explore the value, ROI, and specific use cases of AI agents.
Design Consulting & Knowledge Organization: Providing a unique 'Knowledge Harvest' that installs the tacit knowledge of veterans into AI through on-site interviews, evolving the AI into a 'top performer.'
Implementation & Deployment: Focusing on top use cases such as internal help desks (ITSM), lead nurturing (sales support), and web customer support to build an environment for rapid and low-cost proof-of-concept.
Utilization Support: Providing self-implementation assistance using the proprietary AI engineer 'Tsumugi,' or hands-on support (FDE) by staff.
Continuous Tuning Plan: Providing ongoing monthly support for knowledge update advice and requirement definition for further business expansion.
'We propose a new paradigm of "dispatching AI labor" rather than "selling tools." Through this business, we will support the creation of "self-running organizations" where companies can maximize the benefits of technology and humans can focus on more creative tasks,' said Masaki Mizohashi, Representative Director of Parkour Japan.
'Parkour Japan's implementation and utilization support service embodies the company's commitment to supporting customer success by unlocking their potential and leading them to solve their respective business challenges,' said Atsushi Urano, Senior Executive Officer and General Manager of the Alliance Business Division at Salesforce Japan. 'Agentforce continues to evolve and expand every day, and I look forward to seeing the results that Parkour Japan's customers will achieve as they realize its value.'
FAQ
What is the benefit of Agentforce for Japanese companies?
It helps address labor shortages by deploying autonomous AI agents to handle routine tasks, allowing human employees to focus on creative work.