What is the new feature that "MapBoost" has recently added to its AI review reply tool?

MapBoost has added a review reply function that supports Korean, Chinese, and English, enabling AI-powered multilingual replies for businesses.

What problem does this new multilingual feature aim to solve for businesses in Japan?

It addresses the challenge of managing foreign language reviews, especially for restaurants, where staff may lack foreign language proficiency, leading to low reply rates for international customer feedback.

How does the multilingual review reply function work within MapBoost?

The AI automatically detects foreign language reviews, analyzes their content, and generates reply drafts in the same language, which business owners can then review and post with a single click.

Which specific foreign languages are supported by MapBoost's new review reply feature?

The supported languages are Korean, Simplified Chinese, Traditional Chinese, and English, allowing businesses to respond to a wider range of international customers.

How does MapBoost assist store owners who do not understand foreign languages when replying to reviews?

The generated reply text is accompanied by a Japanese translation, allowing owners to understand the content of the AI-generated reply before posting it.

"MapBoost" Adds Review Reply Feature Supporting Korean, Chinese, and English — New Multilingual AI Replies for Restaurants with High Inbound Tourist Traffic

Published Mar 30, 2026 5:11 AM ・ Updated Jun 14, 2026 10:45 PM ・ 6 min read ・ Source: PR Times

Mycat Inc. has updated its AI review reply tool, "MapBoost," to support automated multilingual replies in Korean, Chinese, and English, helping businesses better engage with the growing number of inbound international tourists.

Mycat Inc. (Headquarters: Meguro-ku, Tokyo) is pleased to announce the addition of a review reply function supporting Korean, Chinese, and English to its AI review reply tool "MapBoost" (https://mapboost.space).

Tool URL: https://mapboost.space/tools/multilingual-reply

Challenges of Review Management in the Inbound Era

According to statistics from the Japan National Tourism Organization (JNTO), the number of international visitors to Japan exceeded 30 million in 2024. With this increase in inbound tourists, the number of reviews in Korean, Chinese, and English on Google Business Profiles is also rising.

However, many store operators, including restaurants, do not have staff capable of handling foreign languages, and the reply rate for foreign language reviews is significantly lower compared to Japanese reviews. Failing to reply to reviews can give potential international customers the impression that the establishment is not welcoming to foreigners, leading to lost opportunities for customer acquisition.

How the New Feature Works

The multilingual review reply function automatically detects foreign language reviews and generates AI-powered reply drafts in the same language.

Supported Languages ・Korean (한국어) ・Simplified Chinese (简体中文) ・Traditional Chinese (繁體中文) ・English (English)

Feature Workflow 1. Retrieve reviews from Google Business Profile 2. AI automatically detects and translates foreign language reviews 3. AI analyzes the content of the review (appreciation/question/complaint, etc.) 4. Automatically generate a reply draft in the same language 5. Store owners review and post the reply with a single click

Inclusion of Japanese Translations Since the generated reply text is accompanied by a Japanese translation, owners who do not understand foreign languages can still grasp the content of the reply before posting it.

Handling Negative Reviews

The AI also generates replies with an appropriate tone for negative reviews (2 stars or less). It creates text that conveys an apology and a willingness to improve, while maintaining a polite response based on facts.

We encourage business owners with high inbound tourist traffic to try MapBoost's multilingual reply function.

▼ Details of this announcement https://mapboost.space/news/multilingual-reply

Company Profile Company Name: Mycat Inc. Established: February 5, 2025 Location: 2-7-22 Mita, Meguro-ku, Tokyo Business Activities: Planning, development, and operation of AI-powered services for SMEs and individuals Latest News: https://mapboost.space/news Corporate Site: https://mycat.business Contact: info@mycat.business

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Compliance Check ・[x] Novelty: Added multilingual review reply function → OK ・[x] Superlative expressions: None → OK ・[x] Data source: JNTO → OK ・[x] Representative name: Not disclosed → OK ・[x] Body text length: Approx. 1,000 characters → OK ・[x] URL placement: Tool URL + Company Profile URL → OK ・[x] Not a data compilation type (focuses on multilingual reply function) → OK

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Source: PR Times
Category: News

"MapBoost" Adds Review Reply Feature Supporting Korean, Chinese, and English — New Multilingual AI Replies for Restaurants with High Inbound Tourist Traffic

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