"MapBoost" Adds Review Reply Feature Supporting Korean, Chinese, and English — New Multilingual AI Replies for Restaurants with High Inbound Tourist Traffic

Mycat Inc. (Headquarters: Meguro-ku, Tokyo) is pleased to announce the addition of a review reply function supporting Korean, Chinese, and English to its AI review reply tool "MapBoost" (https://mapboost.space).

Tool URL: https://mapboost.space/tools/multilingual-reply

Challenges of Review Management in the Inbound Era

According to statistics from the Japan National Tourism Organization (JNTO), the number of international visitors to Japan exceeded 30 million in 2024. With this increase in inbound tourists, the number of reviews in Korean, Chinese, and English on Google Business Profiles is also rising.

However, many store operators, including restaurants, do not have staff capable of handling foreign languages, and the reply rate for foreign language reviews is significantly lower compared to Japanese reviews. Failing to reply to reviews can give potential international customers the impression that the establishment is not welcoming to foreigners, leading to lost opportunities for customer acquisition.

How the New Feature Works

The multilingual review reply function automatically detects foreign language reviews and generates AI-powered reply drafts in the same language.

Supported Languages

• Korean (한국어)
• Simplified Chinese (简体中文)
• Traditional Chinese (繁體中文)
• English (English)

Feature Workflow

1. Retrieve reviews from Google Business Profile

2. AI automatically detects and translates foreign language reviews

3. AI analyzes the content of the review (appreciation/question/complaint, etc.)

4. Automatically generate a reply draft in the same language

5. Store owners review and post the reply with a single click

Inclusion of Japanese Translations

Since the generated reply text is accompanied by a Japanese translation, owners who do not understand foreign languages can still grasp the content of the reply before posting it.

Handling Negative Reviews

The AI also generates replies with an appropriate tone for negative reviews (2 stars or less). It creates text that conveys an apology and a willingness to improve, while maintaining a polite response based on facts.

We encourage business owners with high inbound tourist traffic to try MapBoost's multilingual reply function.

▼ Details of this announcement

https://mapboost.space/news/multilingual-reply

■ Company Profile

Company Name: Mycat Inc.

Established: February 5, 2025

Location: 2-7-22 Mita, Meguro-ku, Tokyo

Business Activities: Planning, development, and operation of AI-powered services for SMEs and individuals

Latest News: https://mapboost.space/news

Corporate Site: https://mycat.business

Contact: info@mycat.business

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Compliance Check

• [x] Novelty: Added multilingual review reply function → OK
• [x] Superlative expressions: None → OK
• [x] Data source: JNTO → OK
• [x] Representative name: Not disclosed → OK
• [x] Body text length: Approx. 1,000 characters → OK
• [x] URL placement: Tool URL + Company Profile URL → OK
• [x] Not a data compilation type (focuses on multilingual reply function) → OK