Mycat, based in Meguro-ku, Tokyo, announced that its AI review response tool, 'MapBoost' (https://mapboost.space), now supports multilingual review replies, including Korean, Simplified/Traditional Chinese, and English. Following the surge in inbound tourism to Japan, which surpassed 30 million visitors in 2024 according to JNTO statistics, businesses are facing increased pressure to handle foreign-language reviews on Google Business Profile. The new feature automatically detects foreign languages, analyzes the review content, and generates a reply in the corresponding language. Store owners can review the AI-generated response, which also includes a Japanese translation, and post it with a single click. This solution aims to prevent missed business opportunities caused by low foreign-language reply rates.
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- Source: PR Times
- Category: product_launch