千代田X-One Engineering導入AI與RAG技術，透過AI代理「Lightblue」實現內部知識的「形式化」

千代田X-One Engineering已開始全面運營AI代理「Lightblue」，利用RAG技術活化其龐大的內部知識庫。此舉旨在透過將隱性知識轉化為顯性知識，以提高營運效率、培訓年輕員工並提升設計品質。
Corporate AnnouncementNQ 96/100出典：PR Times

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千代田X-One Engineering株式會社（CXO）宣布，已正式開始運營由東京大學新創公司Lightblue Inc.提供的企業級AI代理服務「Lightblue」。CXO多年來累積了豐富的技術與專業知識，但這些智慧資產並未得到充分利用。透過Lightblue的RAG功能，現在可以從內部資料庫中檢索相關資訊並以自然語言生成回答。這使得公司能夠有效利用過去專案的經驗教訓和設計文件等大量內部數據，從而提高設計準確性、培養年輕人才，並提升整體營運效率與品質。

常見問題

Why did Chiyoda X-One Engineering introduce the AI agent 'Lightblue'?

To effectively utilize its vast, underused internal knowledge assets, resolve issues of knowledge siloing, accelerate the training of junior employees and technology transfer, and improve the efficiency and quality of design and engineering work.

What key feature of 'Lightblue' was crucial for its adoption?

Its RAG (Retrieval-Augmented Generation) function, which allows the AI to reference internal company databases to provide accurate, context-specific answers, along with its high answer accuracy and ease of implementation.

How does the company ensure data security while using this AI service?

'Lightblue' provides robust security measures, including a setting where input data is not used for model training and operation in an environment isolated from external networks. Chiyoda X-One Engineering also conducted a vendor security check to confirm it meets their required security levels.

Which departments are involved in the rollout of 'Lightblue'?

The initial trial was led by the Power & Control Project Division. The full-scale operation involves distributing IDs to multiple divisions, including Engineering, Energy & Environment Projects, Life Science Projects, Site Operations, and Corporate Management, with a goal of eventual company-wide deployment.

What is 'Lightblue'?

It is a next-generation AI agent service for corporations and municipalities developed by Lightblue Inc., a startup from the University of Tokyo. It can perform tasks like search, summarization, and transcription, and allows users to build custom, secure chatbots without coding.

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