Era Where 'Good Treatment' Alone Is No Longer Enough: Practical Guide for Dental Clinic Management, 'How to Build a Dental Clinic Patients Love,' Released, Systematizing 20 Years of Clinical Experience

Dragon connect Inc. (Headquarters: Sendai City, Miyagi Prefecture; President and CEO: Amaneshi Yuki) has released, through Dragon Publishing, a practical guide for dental clinic management titled 'How to Build a Dental Clinic Patients Love: Achieving a Preferred Clinic Through Team-Based Care,' authored by Toshiyuki Miura,理事长 of medical corporation Aoba. The book is now available on Amazon in both Kindle and paperback formats.

This book systematically presents the management framework developed by the author, who has operated a dental clinic in Akita for over 20 years, to create a clinic that patients actively choose based on his own clinical practices.

In an era where dental clinics are oversupplied and patients evaluate not only treatment techniques but also the overall quality of their clinical experience, dental clinic management requires new perspectives.

This book compiles practical knowledge essential for future dental clinic management, including team-based care led by dental hygienists, counseling to build trust with patients, workplace environments where staff grow and stay, building clinics needed by the community, and operational efficiency in the age of AI.

【Key Features of the Book】

1. Systematization of Practical Knowledge Based on Over 20 Years of Clinical Experience

The author, Toshiyuki Miura, graduated from the School of Dentistry at Iwate Medical University, worked as a clinician, and opened 'Toshi Dental Clinic' in Akita City in 2004 (Heisei 16).

He has systematized insights gained through over two decades of involvement in regional dental care into a replicable management framework, rather than personal, ad-hoc know-how.

2. Proposal of Team-Based Care with Dental Hygienists as the Core

The book presents organizational development strategies from the perspective that 'the clinic's main character is not the director,' enabling dental hygienists to exercise their expertise and build trust with patients.

It includes practical content such as career path design, task delegation, evaluation systems, and organizational development, all applicable in real-world settings.

3. Addressing Medical Management in the Age of AI

The book introduces approaches to utilizing AI in medical settings, including generative AI, AI-assisted image diagnosis, and operational automation.

It explains essential initiatives for future dental clinic management from the perspective of 'AI talent development,' where each staff member becomes proficient in using AI, rather than mere AI adoption.

【Book Structure】

Introduction: What Is a 'Preferred Dental Clinic'?

Chapter 1: Why Are Dental Clinics No Longer Being Chosen?

Chapter 2: Conditions for a Clinic That Turns Patients into Fans

Chapter 3: Building an Organization Where Dental Hygienists Excel

Chapter 4: Counseling to Build Trust with Patients

Chapter 5: Systems That Generate Repeat Visits and Referrals

Chapter 6: Workplace Environments Where Staff Grow and Stay

Chapter 7: Becoming a Dental Clinic Needed by the Community

Chapter 8: The Future of Dental Management Realized Through Team-Based Care

Chapter 9: Initiatives Toward AI Talent Development and Operational Efficiency

Chapter 10: Business Strategy for the Future Through Preventive Dentistry

Conclusion: When People Shine, the Clinic Shines Even Brighter

【Author Profile】

Toshiyuki Miura

理事长, Medical Corporation Aoba / Director, Toshi Dental Clinic / Instructor, Dental Clinic Management Course, Dragon Connect Online College

Born in Akita City, Akita Prefecture. Graduated from the School of Dentistry, Iwate Medical University in 1998 (Heisei 10). After working as a clinician in Morioka City and Akita City, he opened Toshi Dental Clinic in April 2004 (Heisei 16).

He has been engaged in regional dental care for over 20 years, with 'team-based care led by dental hygienists' and 'building clinics needed by the community' as core management pillars.

Member of the Japanese Society of Periodontology, Japanese Endodontic Society, and Study Group Akasaka-kai. Also actively involved in operational efficiency and talent development using AI.

【Author's Comment】

In the early days of opening my clinic, I believed that 'if I provide good treatment, patients will naturally come.'

However, I realized that clinics do not grow on technical skills alone. Facing this reality, I discovered that what truly drives clinic growth is not 'treatment technique,' but 'people.'

In this book, I have systematized the management insights I have developed over 20 years since that realization. I sincerely hope this book can offer even one practical hint to fellow practitioners striving in dental clinic management across Japan.

【Bibliographic Information】

Title: How to Build a Dental Clinic Patients Love

Subtitle: Achieving a Preferred Clinic Through Team-Based Care

Author: Toshiyuki Miura

Publisher: Dragon Publishing

Format: Amazon Kindle / Paperback

Release Date: Spring 2026

Pages: 74

URL: https://www.amazon.co.jp/dp/B0GZBBS12J

■ Company Overview

Company Name: Dragon connect Inc. (Dragon Connect)

Headquarters: Sendai City, Miyagi Prefecture

Representative: President and CEO Amaneshi Yuki

Established: 2020

Business Activities: Management consulting, residential real estate, insurance agency, medical care, pharmacy, home nursing, human resources consulting, health management support, publishing, and more

Affiliated Organizations: Connect Group / Political Group 'Yui no Kai'

URL: https://dragon-connect.net

■ Contact for This Matter

Public Relations, Dragon connect Inc. / Dragon Publishing

Business Hours: Weekdays 10:00–18:00

Contact: https://dragon-connect.net/contact/