Facility Maintenance Cloud 'EMLink' Significantly Updates Mobile App, Officially Implements Local LLM, Adds Android Support, and Integrates Photo/Memo Functions

Equipment Maintenance Laboratory Inc., the provider of the EMLink facility maintenance cloud for factories and infrastructure, has significantly updated its mobile app. In addition to the previously announced official release of a local LLM and Android support, the update includes photo and memo attachments for inspection records, automatic schedule assignment, and voice input.

Anomalies and potential issues discovered on-site can be recorded immediately with photos, memos, or voice, and are automatically linked to the equipment, inspection item, personnel, and timeline. This drastically reduces the redundant work of re-entering data on a PC back at the office, allowing inspections to be completed entirely in the field.

The main updates are as follows:

1. Official Release of Mobile Local LLM (with Voice Input)
A proprietary fine-tuned multimodal AI (local LLM) has been officially implemented. According to the company's research, this is the first time a local LLM has been featured in a mobile app for the facility maintenance sector in Japan. It processes voice and images on the device, allowing users to record memos and comments simply by speaking, even while wearing gloves or when their hands are full. The app also works offline in locations without network connectivity.

2. Android Support
In addition to iOS, the app now supports Android, making it available on a wider range of devices used in the field.

3. Integration of Photos and Memos into Inspection Records
Users can now capture photos and take notes of anomalies on the spot, which are then instantly registered and automatically linked to the equipment, checklist item, timeline, and the person who recorded it. This prevents data from being scattered across different photo or note apps and makes it easy to later trace who recorded what, for which equipment, and when.

4. Pre-registration and Automatic Assignment of Schedules
By pre-registering inspection schedules, the tasks to be performed on a given day are automatically assigned to the responsible personnel. In the field, workers can simply complete their assigned inspections without confusion, easily finishing their daily tasks.

5. On-the-Spot Planning from Inspection Results
Based on anomalies found during an inspection, users can immediately create and schedule the next inspection or repair plan, and later review the associated actions. This connects the 'discovery' phase to the 'next action' phase directly on-site.

Expected benefits include a significant reduction in PC work at the office for inspection records, shorter time spent searching for forms and selecting equipment at the start of an inspection, prevention of recording omissions and transcription errors, and an increase in the time maintenance staff can focus on the equipment itself.

EMLink is a facility management service for plants and factories, with adoption growing across Japan, primarily among process manufacturers (chemicals, materials, pharmaceuticals, food) and infrastructure operators. It is available starting from JPY 120,000 per month per plant/office for 50 users.