Beacapp Introduces Indoor Location Service 'Beacapp Here' at Shionogi Healthcare; 86% Report Reduced Time Spent Finding People

Beacapp Inc. (Minato-ku, Tokyo; President and Representative Director: Shota Okamura; hereinafter 'Beacapp'), which provides the indoor location service 'Beacapp Here' (ranked No.1 in cumulative number of corporate clients *1), announces that Shionogi Healthcare Co., Ltd. (Osaka City, Osaka; President and Representative Director: Yuko Nakagawa; hereinafter 'Shionogi Healthcare') has introduced 'Beacapp Here' to resolve communication issues that had become apparent in its free-address and distributed office environment.

With this introduction, reports indicate that the time spent searching for people has been significantly reduced from 5-10 minutes to approximately 30 seconds to 1 minute. An internal survey showed that 86% of respondents felt the effect. Furthermore, by making it easier to see 'who is where,' employees are more likely to engage in 'casual conversations,' leading to smoother communication and improved operational efficiency.

*1 Ranked No.1 in cumulative number of corporate clients, number of installations, and number of users in the 'Real-time Location Service for Offices' category, as surveyed by Tokyo Shoko Research (as of the end of January 2026).

▶︎ Shionogi Healthcare Co., Ltd. case study article: https://jp.beacapp-here.com/case/shionogi-hc/

■ Background: Communication Fragmentation Caused by Free-Address and Distributed Offices

In recent years, with the spread of diverse work styles, decreased face-to-face communication and thinning employee interaction have become challenges. At Shionogi Healthcare, the introduction of telework, free-address seating, and a multi-floor office environment led to the following issues:

- Even content that could be quickly resolved in person took time for alignment when communicated primarily via text.
- Time and effort were spent searching for the person they wanted to talk to.
- Employee interaction naturally became limited by job function and department, making cross-departmental communication and the generation of new insights and ideas difficult.

In response to these challenges, the company was promoting initiatives to realize ABW (Activity Based Working) in conjunction with its office relocation. Within this context, the need for a system to know 'who is where' in an environment where employees move freely around the office increased, leading to the consideration of this service.

■ Usage Status: Realizing an Office Where 'Who is Where' is Visible

Shionogi Healthcare chose 'Beacapp Here' based on its ease of use with the smartphones already issued to all employees, the simplicity of installation without major construction, cost-effectiveness, and the mechanism that detects location information only within the company.

After introduction, by displaying Beacapp Here on smartphone apps, PC browsers, and large monitors within the office, the company has built an environment where approximately 150 employees can see each other's locations in real-time. Additionally, efforts such as communicating operational rules via the internal portal have been made to promote daily use.

As a result, the practice of checking the location of the necessary person on Beacapp Here before going to talk to them directly has become established among employees. Scenes of searching around the office or checking location via chat have decreased, significantly reducing the effort of finding people and enabling smooth task execution.

■ Effects: Improved Operational Efficiency and Communication Quality

■ Internal Survey Results: 86% Felt 'Reduction in Time Spent Finding People'

An internal survey conducted after the introduction of Beacapp Here (109 respondents, response rate 77.8%) confirmed the following notable effects:

- 86% responded that 'time spent finding people was reduced.' Reports indicate that the time for finding people, which previously took 5-10 minutes, was shortened to about 30 seconds to 1 minute.
- 84% responded that 'operational efficiency improved.' Knowing 'who is where' made it easier to judge the timing for approaching someone and to plan work tasks. It was also noted that it became easier to match faces with names, making employees more approachable.
- 87% responded that they were 'very satisfied' or 'satisfied.' This suggests that the system has become established within the company as a tool naturally used in daily work.

*Survey respondents: 109 (response rate 77.8%)

■ User Voices: 'Casual Conversations' Smooth Operations

Employees actually using Beacapp Here report that 'the time to find people has almost disappeared' and 'I can now go meet the necessary person immediately.' In their work, they check the person's location on Beacapp Here and plan their movements, such as 'this person is here, so I'll go there first,' enabling efficient communication.

Furthermore, because it's easier to judge the timing for approaching someone, it has become easier to talk to superiors or make urgent confirmations, which was previously difficult. With increased opportunities for direct conversation, more interactions are resolved on the spot, and tasks that previously took time are now completed more quickly.

The environment where each employee can proactively create 'casual conversations' has brought about changes in how daily work is conducted.

■ Future Outlook: Further Evolution of Data Utilization and Communication Environment

Based on the results achieved through this initiative, Shionogi Healthcare and Beacapp aim for further expansion of usage and enhancement of value.

■ Shionogi Healthcare's Outlook

Shionogi Healthcare plans to use the data acquired by Beacapp Here to visualize and analyze office usage, linking it to measures to activate communication. The company is also considering strengthening collaboration between its headquarters and Tokyo office by sharing attendance and seating information, aiming to make business communication smoother. Through these efforts, the company intends to further expand the scope of Beacapp Here's use.

▶︎ Shionogi Healthcare Co., Ltd. case study article: https://jp.beacapp-here.com/case/shionogi-hc/

■ Beacapp's Outlook

Based on the success case at Shionogi Healthcare, Beacapp will support the creation of an environment where 'who is where' in the office is visible, enabling smooth connections between employees. By utilizing the data acquired by Beacapp Here, it is also possible to understand office usage and movement patterns, leading to more effective layout design and work style improvements.

Going forward, Beacapp will continue to support the construction of communication environments tailored to each company's challenges and work styles, as well as continuous improvement through data utilization, via Beacapp Here.

■ About Beacapp Here

Beacapp Here is an indoor location service that uses smartphones and beacons to visualize the movement of people and objects in real-time. Targeting diverse 'workplaces' such as offices, factories, and hospitals, it provides...