[Survey Report] Comparing In-Person and Online Consultations for AGA Treatment

AGABASE.jp, an AGA treatment information site operated by Doorad Inc., conducted a survey on 100 men who have undergone AGA treatment for at least six months and have experienced both in-person and online consultations. The survey results show that while in-person consultations are highly valued for the 'sense of security from being properly examined' and 'ease of consulting about anxieties or side effects,' online consultations are preferred for 'ease of booking' and 'reduced time burden.' Furthermore, 57.0% of respondents stated that 'online consultations are convenient, but in-person consultations provide a higher sense of security,' indicating that patients value not only convenience but also the reassurance of direct doctor interaction and confirmation of their condition. Key findings include: 64.0% favored online for booking ease, 73.0% favored online for time efficiency, 75.0% favored in-person for clinical reassurance, and 61.0% favored in-person for discussing side effects. For those starting treatment, 51.0% recommended in-person while 44.0% recommended online. These results suggest that rather than simply choosing one over the other, it is important to select the consultation method based on the stage of treatment—prioritizing security at the start and convenience during maintenance.