Deano Seeks 5 PoC Partners for AI Agent Solving Sales Knowledge Silos and Handover Gaps — Moving into a New Frontier of Sales DX

## Overview
Deano, which provides BtoB sales support, is launching a limited recruitment for Proof-of-Concept (PoC) partners for its AI agent-based sales support service, aimed at resolving the issues of knowledge silos and broken case handovers in sales.

This service addresses long-standing challenges in solution sales, such as 'loss of customer context during personnel turnover,' 'burial of knowledge from past cases,' and 'difficulty in searching across scattered sales information in multiple tools.' It utilizes AI to structure information by case and automatically allocate it.

Having already begun initial PoCs with some companies, Deano is now recruiting 5 new partner companies to expand the verification phase.

## Structural Reasons Why Sales Knowledge Silos Persist
In domestic BtoB sales, sales information is dispersed across approximately 10 different tools, including SFA, CRM, chat tools, web meeting recordings, and cloud storage. As a result, the following complaints are heard daily:

- Customers are asked to repeat explanations every time a representative changes, even in multi-year projects.
- Customer relationships and histories disappear from the organization when top salespeople resign.
- Proposals are made from scratch each time because past similar cases cannot be found.
- Information input into SFA is insufficient to pass on the 'context' of a case.

This is not a problem of individual competence but a 'structural problem' where information remains scattered and unintegrated. Existing sales support SaaS platforms are optimized for efficiency in individual actions (calls, negotiations, document management), but services designed to 'accumulate the memory of the cases themselves as organizational assets' have not yet been established in the domestic market.

Based on its experience in BtoB sales consulting, Deano developed this service as a new layer of sales knowledge management.

## Service Overview: Transforming Sales Case Memories into Organizational Assets

### Challenges Resolved
- Individualization of sales knowledge / broken handovers during personnel changes
- Search difficulties due to dispersion of case information across multiple tools
- Low sales productivity due to lack of reuse of similar past cases

### Value Provided
- Automatic aggregation of information by case: Links with daily-use toolsets, accumulating information in one place without conscious effort by sales representatives.
- Ensuring continuity of case history across personnel changes: Enables chronological reference of who, when, what, and how far a project has progressed.
- Automatic allocation of similar cases by AI and suggestion of next actions: Reduces time for proposal preparation using past knowledge.
- Zero-operation data accumulation: Designed to eliminate the need for manual information entry or organization.

### Expected Impact
- Shortened ramp-up time for new salespeople
- Institutionalization of formerly individualized customer information
- Reduction in man-hours for proposal preparation
- Improved quality of handovers during resignations/transfers

### Security and Operations
Configuration options are available to handle sectors dealing with highly confidential customer information. Details will be designed through individual consultation with PoC participants.

## PoC Recruitment Outline
- Recruitment limit: 5 companies
- Duration: Expected to be several months (individually designed for each participating company)
- Costs: Initial PoC is free of charge; terms beyond that are negotiable.
- Target companies: Companies focusing on solution sales (SIers, IT services, consulting, professional services, intangible goods).
- Cooperation requested: Provision of existing case data (under NDA), regular user interviews, cooperation in publishing case studies after the PoC (optional).
- How to apply: https://deano.jp/ja/contact
*If there are many applicants, we will select based on business content.