[Survey on SME Security Reality] What are the conditions for "smooth security operations" revealed before the start of the supply chain system?
Technoll Co., Ltd. conducted a survey on security operations targeting concurrent IT staff in SMEs. It revealed that a consultation support system and automated tools are keys to smooth operation.
📋 Article Processing Timeline
- 📰 Published: April 22, 2026 at 19:00
- 🔍 Collected: April 23, 2026 at 00:02 (5h 2m after Published)
- 🤖 AI Analyzed: April 23, 2026 at 00:24 (22 min after Collected)
Technoll Co., Ltd. (Location: Hachinohe City, Aomori Prefecture, President & CEO: Tetsuya Chiba) conducted a survey on "Security Operations of the Information Systems Department in SMEs" targeting personnel who concurrently handle information systems or security tasks with other duties in companies with 200 or fewer employees.
As the Ministry of Economy, Trade and Industry aims to start the "Security Measure Evaluation System for Supply Chain Strengthening" around the end of FY2026, SMEs are strongly required to have an attitude of accurately grasping their own security situation and voluntarily improving it.
However, in the field where budgets and specialized knowledge are limited, problems such as "anxiety about whether it is being operated correctly" and "inability to judge even when a notification arrives" are becoming serious even when advanced security tools are introduced.
While the threat of attacks targeting the supply chain is increasing, the reality is that actual operational systems have not caught up with the requirements of the new system.
Therefore, Technoll Co., Ltd. (https://www.mrb-security.jp/), which provides security equipment and services, conducted a survey on "Security Operations of the Information Systems Department in SMEs" targeting personnel who concurrently handle information systems or security tasks with other duties in companies with 200 or fewer employees.
Survey Overview: Survey on "Security Operations of the Information Systems Department in SMEs"
[Survey Period] March 24 (Tue) - March 25 (Wed), 2026
[Survey Method] Internet survey via PRIZMA (https://www.prizma-link.com/press)
[Number of Respondents] 1,004 people
[Survey Target] Monitors who responded that they are personnel concurrently handling information systems or security tasks with other duties in companies with 200 or fewer employees at the time of the survey response
[Survey Source] Technoll Co., Ltd. (https://www.mrb-security.jp/)
[Monitor Provider] Sacrisa
■ About Respondent Attributes
The main business partners of the companies where the respondents to this survey work are as follows:
- Have continuous transactions with major companies or their affiliates (falls under supply chain): 27.5%
- Transactions are mainly with medium and small-sized enterprises: 51.6%
- Transactions are mainly with general consumers (BtoC): 16.8%
- Have transactions with public institutions and government agencies: 4.1%
Companies with transactions with major companies tend to have "smoother security operations"
First, when asked, "Do you feel that security operations at your company are planned and smooth?", the following response results were obtained by attribute of business partners.
It was found that over 70% of those who answered "Have continuous transactions with major companies or their affiliates (falls under supply chain)" or "Transactions are mainly with medium and small-sized enterprises" felt that their security operations were smooth.
On the other hand, many of those who answered "Transactions are mainly with general consumers (BtoC)" or "Have transactions with public institutions and government agencies" did not feel smooth security operations, suggesting that there is a difference in security measure initiatives depending on the business partner.
So, for what reasons do they feel that security operations are being carried out smoothly?
When asked to those who answered "Strongly feel" or "Somewhat feel" about smooth security operations, "What factors do you think make your company's security operations planned and smooth?", the most common answer was "Because we can immediately consult about unknowns via phone or chat (45.7%)", followed by "Because we have introduced highly functional automated tools to reduce manual responses (38.0%)" and "Because management understands the importance and approves the necessary budget (33.9%)".
As reasons why they think operations are smooth, "a system where one can immediately consult" and "automation of tools" were ranked high, indicating that they are in a state where they can operate even without specialized knowledge or time.
It was found that the more a company is "confident in security operations," the more "thorough basic measures" they have.
Now that the system for smooth security operations has been revealed, what specific measures are they taking?
When asked to "answer the implementation status at your company regarding the following security measures," the following response results were obtained based on the actual feeling of security operations.
It was found that for every item, the more they felt smooth security operations, the more they practiced basic security measures.
It is thought that whether basic measures such as "introduction of anti-virus software" and "updates of OS and software" are thoroughly implemented leads to confidence in the overall operation.
Under such circumstances, promoted by the government...
As the Ministry of Economy, Trade and Industry aims to start the "Security Measure Evaluation System for Supply Chain Strengthening" around the end of FY2026, SMEs are strongly required to have an attitude of accurately grasping their own security situation and voluntarily improving it.
However, in the field where budgets and specialized knowledge are limited, problems such as "anxiety about whether it is being operated correctly" and "inability to judge even when a notification arrives" are becoming serious even when advanced security tools are introduced.
While the threat of attacks targeting the supply chain is increasing, the reality is that actual operational systems have not caught up with the requirements of the new system.
Therefore, Technoll Co., Ltd. (https://www.mrb-security.jp/), which provides security equipment and services, conducted a survey on "Security Operations of the Information Systems Department in SMEs" targeting personnel who concurrently handle information systems or security tasks with other duties in companies with 200 or fewer employees.
Survey Overview: Survey on "Security Operations of the Information Systems Department in SMEs"
[Survey Period] March 24 (Tue) - March 25 (Wed), 2026
[Survey Method] Internet survey via PRIZMA (https://www.prizma-link.com/press)
[Number of Respondents] 1,004 people
[Survey Target] Monitors who responded that they are personnel concurrently handling information systems or security tasks with other duties in companies with 200 or fewer employees at the time of the survey response
[Survey Source] Technoll Co., Ltd. (https://www.mrb-security.jp/)
[Monitor Provider] Sacrisa
■ About Respondent Attributes
The main business partners of the companies where the respondents to this survey work are as follows:
- Have continuous transactions with major companies or their affiliates (falls under supply chain): 27.5%
- Transactions are mainly with medium and small-sized enterprises: 51.6%
- Transactions are mainly with general consumers (BtoC): 16.8%
- Have transactions with public institutions and government agencies: 4.1%
Companies with transactions with major companies tend to have "smoother security operations"
First, when asked, "Do you feel that security operations at your company are planned and smooth?", the following response results were obtained by attribute of business partners.
It was found that over 70% of those who answered "Have continuous transactions with major companies or their affiliates (falls under supply chain)" or "Transactions are mainly with medium and small-sized enterprises" felt that their security operations were smooth.
On the other hand, many of those who answered "Transactions are mainly with general consumers (BtoC)" or "Have transactions with public institutions and government agencies" did not feel smooth security operations, suggesting that there is a difference in security measure initiatives depending on the business partner.
So, for what reasons do they feel that security operations are being carried out smoothly?
When asked to those who answered "Strongly feel" or "Somewhat feel" about smooth security operations, "What factors do you think make your company's security operations planned and smooth?", the most common answer was "Because we can immediately consult about unknowns via phone or chat (45.7%)", followed by "Because we have introduced highly functional automated tools to reduce manual responses (38.0%)" and "Because management understands the importance and approves the necessary budget (33.9%)".
As reasons why they think operations are smooth, "a system where one can immediately consult" and "automation of tools" were ranked high, indicating that they are in a state where they can operate even without specialized knowledge or time.
It was found that the more a company is "confident in security operations," the more "thorough basic measures" they have.
Now that the system for smooth security operations has been revealed, what specific measures are they taking?
When asked to "answer the implementation status at your company regarding the following security measures," the following response results were obtained based on the actual feeling of security operations.
It was found that for every item, the more they felt smooth security operations, the more they practiced basic security measures.
It is thought that whether basic measures such as "introduction of anti-virus software" and "updates of OS and software" are thoroughly implemented leads to confidence in the overall operation.
Under such circumstances, promoted by the government...