CT-e1/SaaS Selected as No. 1 in "2026 First Half BOXIL Inquiry Count Ranking" for "CTI System" and "Call Center System (Inbound)" Categories

CT-e1/SaaS, a cloud-based CTI provided by Comdesign Inc. (Hirakawacho, Chiyoda-ku, Tokyo; President and COO: Ryono Fujimori), has been selected as the overall No. 1 in two categories, "CTI System" and "Call Center System (Inbound)", in the "2026 First Half BOXIL Inquiry Count Ranking" hosted by Smartcamp Inc. (hereinafter referred to as "Smartcamp").

The "BOXIL Inquiry Count Ranking" is compiled by Smartcamp based on material requests made by users on the SaaS comparison site "BOXIL" and announced in a ranking format. This "2026 First Half BOXIL Inquiry Count Ranking" is based on the number of material requests made between January 1, 2026, and May 31, 2026.

The overall No. 1 ranking in the "CTI System" and "Call Center System (Inbound)" categories, which CT-e1/SaaS received, was awarded to the service with the highest number of user material requests within the target period for that category.

Details of the "2026 First Half BOXIL Inquiry Count Ranking" can be viewed on the official website.

https://boxil.jp/ranking/

*1 SaaS stands for Software as a Service, meaning software as a service. It refers to the form in which functions traditionally provided as packaged software are offered as a cloud service.

*2 The number of material requests refers to the number of times material request information has actually been provided to companies for services offered by companies with paid listings. In cases of a tie in the number of material requests, services with a higher number of reviews are given priority. This display order is adopted based on the policy of broadly introducing services that are easy for BOXIL users to compare and select.

Reviews for "CT-e1/SaaS" can be found here:

https://boxil.jp/service/4271/?via=yr-serviceLink-main#reviews

About "CT-e1/SaaS"

"CT-e1/SaaS" is a cloud-based CTI service provided by Comdesign. In addition to the benefits of a cloud-based service, such as low cost and no need for dedicated equipment, it also features high functional coverage and flexible customization for each adopting company, and has been adopted by over 1,950 tenants and 34,000 seats in companies.

For details, please refer to the following URL:

https://comdesign.co.jp/

Comdesign Inc.

Comdesign was founded in 2000. In 2008, it began offering the cloud-based CTI service "CT-e1/SaaS". With its self-developed architecture offering high scalability and the "CXaaS" service model that can respond finely to user needs, it is supported by contact centers of all sizes, from small to large, across various industries.

*About CXaaS (Customer Experience as a Service)

"CXaaS" is a service model that provides not only cloud CTI functions required by contact centers and their development, but also a support system by specialized engineers necessary for utilization, all for a fixed fee.

Related Book: "CXaaS: A New Cloud Service Model for "Proactive IT Utilization"" (Shoeisha)

[Inquiries Regarding This Release]

Comdesign Inc.

Contact: Sales & Marketing Group Teruo (Nozomi)

Phone: 050-5808-5500

E-Mail: sales@comdesign.co.jp

*Company names, product names, and service names mentioned in this document are registered trademarks or trademarks of their respective companies.

*Information contained in this press release is current as of the date of announcement.

Please note that it is subject to change without prior notice.