Full-Scale Mental Health Support Launched to Prevent Turnover of Specified Skilled Foreign Workers

Care Sakura Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Kentaro Hashimoto; hereinafter 'the Company'), which specializes in the introduction and recruitment support of Specified Skilled Foreign Workers in the medical and nursing care industries, has fully launched mental support for all Specified Skilled Foreign Workers it supports by implementing stress checks.

After starting a trial operation for a portion of the target workers in December 2025 and confirming its effectiveness, the company began full-scale operations for all its workers in June 2026.

Amid the social issue of labor shortages, the importance of securing and retaining Specified Skilled Foreign Workers is increasing. The situation surrounding human resources is changing daily, including the temporary suspension of new acceptances in the food service sector and the risk of acceptance restrictions in the nursing care sector expected in 2028.

Under these circumstances, the Specified Skilled System mandates 'regular interviews once every three months' by registered support organizations to confirm working conditions, understand living situations, and improve retention rates. However, these interviews sometimes remain formal and subjective. The voluntary turnover rate for Specified Skilled Foreign Workers is 16.1%*, and there are many cases where foreign workers cannot consult about workplace relationships or life worries, leading to resignation or job change.

*Reference: Materials from the 8th Meeting of the Expert Panel on the Ideal State of the Technical Intern Training Program and Specified Skilled Worker System, Immigration Services Agency of Japan

https://www.moj.go.jp/isa/policies/conference/03_00069.html

Furthermore, due to an amendment to the Industrial Safety and Health Act, stress checks will become mandatory at all business establishments from April 2028. Foreign workers who meet the working conditions will also be subject to this requirement.

The Company, which introduces and supports Specified Skilled Foreign Workers, has started using the mental check service 'Stress Tolerance Insight-kun' provided by its capital and business alliance partner, Mental Health Technologies Co., Ltd., for all the foreign workers it supports.

By conducting mental checks before regular interviews and providing appropriate support and interviews based on changes in numerical and visualized stress indicators, the company aims to further improve retention rates.

As a result of starting operations for a portion of the target workers in December 2025, the company confirmed outcomes such as early detection of signs of mental distress that are difficult for the individuals themselves to recognize or articulate, leading to prompt support. Consequently, the service was expanded to all workers in June 2026.

The Company will continue to support foreign workers so that they can thrive in an environment conducive to long-term retention through data-driven accompaniment support.

◼︎ Mental Health Technologies 'Stress Tolerance Insight-kun'

A mental health diagnostic tool combining the specialized knowledge of occupational physicians and psychiatrists. By simply answering 20 easy questions, it evaluates mental health risks and turnover risks on a 5-level scale based on a personality assessment database of over 20 million people.

It visualizes potential mental health issues, allowing for the identification of latent risks from the hiring stage, enabling effective preventive measures and optimal personnel allocation.

◼︎ Care Sakura Co., Ltd. Company Overview

The company operates a business focused on introducing and providing training support services for Specified Skilled Foreign Workers, primarily in the medical and nursing care fields. Through employment support and learning support, it aims to create an environment where foreign care workers can thrive long-term in Japan's care settings.

Company Name: Care Sakura Co., Ltd.

Representative: Kentaro Hashimoto, Representative Director

Established: May 2025

URL: https://caresakura.co.jp/

Locations:

　■ Headquarters
　Delight Building 402, 4-2-3 Akasaka, Minato-ku, Tokyo 107-0052
　■ Nagoya Office
　Ultimate Nagoya Station 1st 2F, 3-4-10 Meieki, Nakamura-ku, Nagoya, Aichi 450-0002
　■ Osaka Office
　Osaka Ekimae Dai-3 Building 29F 1-1-1, 1-1-3 Umeda, Kita-ku, Osaka, Osaka 530-0001
　■ Hiroshima Office
　Aioibashi Building 7A, 1-1-20 Otemachi, Naka-ku, Hiroshima, Hiroshima 730-0051
　■ Fukuoka Office
　Ichigo Tenjin North Building 7F, 4-6-28 Tenjin, Chuo-ku, Fukuoka, Fukuoka 810-0001
　■ Kumamoto Office
　A&M HANABATA 301, 1-14 Hanabatacho, Chuo-ku, Kumamoto, Kumamoto 860-0806

Major Shareholder: Mental Health Technologies Co., Ltd. (Tokyo Stock Exchange Growth, Securities Code: 9218)

Business Description: Introduction and support services for Specified Skilled Foreign Workers, primarily in the medical and nursing care fields

Paid Employment Placement Business License No. 13-Yu-318971

Immigration Services Agency Registered Support Organization Registration No. 25-To-012224