Aishas Inc. Launches "Signal Catch by Sumoo," an AI Service to Predict Rent Delinquency from Tenant Inquiry Mails

Aishas Inc. (Headquarters: Higashi-Ikebukuro, Toshima-ku, Tokyo; CEO: Chiaki Tanaka) has launched "Signal Catch by Sumoo," a service that analyzes the content of consultation emails and phone calls from tenants to detect the risk of rent delinquency in advance. [Signal Catch by Sumoo Logo] This service analyzes the words, emotions, and context contained in rent-related consultation emails, LINE messages, etc., sent by tenants to landlords and management companies, using our company's proprietary AI protocol. It visualizes risks leading to rent delinquency in advance through scoring evaluations. This supports a shift from the conventional management method of "responding after delinquency occurs" to a preventive rent management style of "noticing before delinquency and preventing it." ■ Approximately 160,000 annual forced evictions in rental properties nationwide. In recent years, the number of households facing difficulty in paying rent has been increasing due to rising prices and employment instability. However, delinquency does not occur suddenly; its signs often appear in the wording of consultation emails and inquiries from tenants. In the field, this information is scattered across emails and LINE, and judgments often depend on the experience and intuition of the person in charge, creating a risk of overlooking important signals. ■ No personal information required. Analysis is completed with text only. "Signal Catch by Sumoo" requires no provision of personal information that identifies tenants. The only data needed for analysis is the text data from consultation emails and LINE messages from tenants. Since the AI analyzes the "nuance," "style," and "context" of the text, it can be introduced with peace of mind from a personal information protection perspective. [Signal Catch by Sumoo Service Overview] ■ Service Overview This service integrally performs the following analyses using our proprietary AI protocol. Psychological state analysis through text mining and linguistic statistics: Analyzes vocabulary, writing style, and emotional nuances in the consultation text to quantify payment willingness, cognitive function, and statement consistency. Detection of lifestyle collapse through behavior logs: Detects disruptions in life rhythm from changes in response speed and contact patterns. Identification of life-collapse phase: Determines whether it is a temporary cash flow problem or a structural living hardship and suggests the appropriate intervention timing. Eligibility assessment for public support: The AI calculates eligibility for public support such as housing security benefits and proposes a plan to connect to the optimal support menu. Generation of a summary for welfare agency collaboration: Automatically generates an evaluation report that verbalizes the necessity and legitimacy of welfare intervention. Analysis results are visualized on a dashboard and delivered as an evaluation report in PDF format. [Signal Catch by Sumoo Analysis Diagram] ■ Differences from other AI Although risk analysis tools using text mining exist, this service specializes in the issue of "rent delinquency." Its unique strength is that it consistently covers everything from judging the transition to legal procedures to connecting with public support and collaborating with welfare agencies. It visualizes risk judgments that used to depend on the experience of the person in charge as a reproducible score. ■ Features 1. Text analysis that captures signs from a single sentence: The AI analyzes the anxiety and hesitation contained in a tenant's "casual remark" and visualizes signs leading to delinquency. 2. Preventive model that allows intervention before delinquency: By grasping the risk in advance, it becomes possible to take measures such as early follow-up and payment consultations, thereby suppressing the occurrence of delinquency. ■ Evaluation Report Image For example, if a tenant consults with, "I'm having trouble paying next month's rent because I haven't been paid by my employer, so I'd like you to wait until the 10th of next month," this service will generate an evaluation report including a delinquency risk score, linguistic analysis of the psychological state, recommended actions, and eligibility for public support. [Evaluation Report Dashboard Screen] [Evaluation Report (PDF) Image 1][Evaluation Report (PDF) Image 2][Evaluation Report (PDF) Image 3] ■ Pricing 《Standard Plan》 Price: ¥19,800 Turnaround: Within 3 business days Content: Normal consultation, 1 text case 《Express Plan》 Price: ¥29,800 Turnaround: Same day to next business day Content: Urgent cases 《Premium Plan》 Price: ¥44,800 Turnaround: Within 5 business days Content: Detailed analysis including long texts, complex cases, and behavior logs *Delivered as electronic data (PDF). Consumption tax is separate. *You can apply for as little as one case. Please start with a request for materials or a free consultation. For any questions, please feel free to contact us below. ■ Website For details on "Signal Catch by Sumoo," please visit the special page on the Aishas Inc. official website. 《Rent Delinquency Predictive AI Solution | Aishas Inc.》 https://aishas.co.jp/newsite/services/websiteproduction/rentarrearsai/ See details ■ Future Development Through this service, we will treat rent delinquency not just as a non-payment issue but as an early signal of living hardship, and contribute to solving social issues based on housing. We plan to further strengthen collaboration with administrative and support organizations in the future. ■ Inquiries regarding this matter Aishas Inc. Operations Manager: Takeshi Tanaka Email: t-takeshi@aishas.co.jp Main Phone: 050-1721-9887 Mobile Phone: 070-4398-2851 Service Details: https://aishas.co.jp/newsite/services/websiteproduction/rentarrearsai/