Regarding the Acquisition of "2026 Oricon Customer Satisfaction® Survey NISA Banks Kinki No. 1"

Resona Holdings, Inc.'s Kansai Mirai Bank, Ltd. (President: Shogo Haratoh) announced today that it has achieved first place in the Kinki region ranking for the "2026 Oricon Customer Satisfaction® Survey NISA Banks," released by Oricon Inc. (President: Naoya Sato). This is the first time the bank has received this recognition. In this survey, we received high praise from our customers across all six categories, including "Product Lineup," "Ease of Investment," as well as "Information Provision" and "Support System."

Survey Overview

Category

Details

Survey Organizer

Oricon ME Inc. (6-8-10 Roppongi, Minato-ku, Tokyo)

Survey Method

Internet

Number of Respondents

6,411 people

Minimum Number of Responses per Company

100 or more

Number of Surveyed Companies (Services)

65

Survey Period

March 13, 2025 - April 4, 2025 March 2, 2026 - March 23, 2026

Survey Target

Gender: Not specified Age: 18-74 years old Region: Nationwide

Conditions

Individuals who meet all the following conditions:

1) Have newly opened a new NISA account at a bank, which was introduced on January 1, 2024.

2) Are currently conducting asset management or transactions.

Definition

Banks registered with the Financial Services Agency that handle the new NISA system introduced on January 1, 2024.

However, the following are excluded:

1) Banks that only provide guidance on products handled by securities companies as financial instruments intermediary service providers.

2) Banks that only support in-person account opening and transactions.

3) Credit unions, credit cooperatives, and labor credit associations.

Ranking URL

https://life.oricon.co.jp/rank_nisa/#2

d100027-11-1bfeb202b3199105c0c82b06df2e0482.pdf