Generative AI Chatbot Introduced to 'Wan Nyan Smile' to Support Pet Event Information Search, Inquiries, and Business PR

Screenshot of the 'Wan Nyan Smile' generative AI chatbot upon activation.

'Wan Nyan Smile,' a platform for pet event and outing information, has introduced a generative AI chatbot using the 'Generative AI Chatbot Maker' service provided by Fioriera Inc.

With this newly introduced generative AI chatbot, we aim to create a more understandable and convenient environment for supporting pet event information searches, streamlining inquiry responses, and instantly resolving pet owners' questions. At the same time, it will also support business PR activities.

In the future, we will further enhance the provision of useful information for living with dogs and cats through the generative AI chatbot, and also work on creating new points of contact between pet-related businesses and pet owners.

We are also accepting media inquiries regarding this matter. Media personnel interested in the background of the generative AI chatbot's introduction, its application on a pet event information site, or its PR use for pet-related businesses are welcome to contact us.

*Please direct questions about specific events to the respective operating companies.
*This chatbot displays answers generated by AI. Please be sure to conduct secondary research or confirm with official sources.

*Due to high usage, there may currently be usage restrictions. We are considering lifting the cap after a certain period or based on user demand.

*This chatbot is currently undergoing information adjustments. We will continue to make improvements based on your feedback to provide better answers. We appreciate your understanding as you try it out.

What's the difference between a generative AI chatbot and an AI chatbot?

The differences between a generative AI chatbot (next-generation) and an AI chatbot (conventional) are as follows:

AI Chatbot: Responds based on pre-registered questions and answers.

Generative AI Chatbot: Reads the intent of the user's input and responds in a natural conversational format.

AI chatbots often respond along predefined scenarios or options and may struggle with unexpected questions. In contrast, a generative AI chatbot can handle questions like 'Are there any recommended pet events?', 'I want to find an event I can enjoy with my dog,' or 'I'd like to discuss exhibiting' in a conversational flow, as if talking to a person.

'Wan Nyan Smile' will leverage the features of the generative AI chatbot to create a more user-friendly information guidance system for both pet owners and pet-related businesses.

Background of the Generative AI Chatbot Introduction

'Wan Nyan Smile' disseminates information on pet events nationwide, including its own 'Wan Nyan Smile Fest.' However, as we listed various pet event information on the site, we sometimes received inquiries at the 'Wan Nyan Smile' administrative office about events other than our own. As a result, despite each event having different organizers and operators, user inquiries were mixed, creating situations where it was difficult for our office to provide appropriate guidance.

However, 'Wan Nyan Smile' wants to increase opportunities for pet owners to learn about pet events other than our own and contribute to increasing the visibility of each event.

Therefore, we decided to use the 'Generative AI Chatbot Maker' service from Fioriera Inc. to create a system that makes it easier for users to find the information they need.

We also have high expectations for the ticker (scrolling text at the top of the chat) and banners around the chatbot, which will allow us to naturally deliver pet event information and PR for pet-related businesses within the user's information-gathering path.

Through the introduction of the generative AI chatbot, 'Wan Nyan Smile' aims to achieve both the efficiency of inquiry handling and support for increasing the visibility of pet events.

How to use the generative AI chatbot?

The main ways to use the generative AI chatbot on 'Wan Nyan Smile' are as follows:

24/7 automated and efficient inquiry handling

Multilingual search support for pet event information

Instant resolution of pet owners' questions

Use Case 1 | 24/7 automated and efficient inquiry handling

By introducing the generative AI chatbot, we are building a system that can automatically guide users with their inquiries at any time of day.

For example, the chatbot can provide initial responses to frequently asked questions such as event outlines, basic information about exhibiting, and how to find information on the site, allowing users to quickly find the information they need.

For inquiries about events other than 'Wan Nyan Smile Fest,' it will be easier to guide users to the respective event pages and organizer information, preventing inquiry confusion and creating a more user-friendly path.

This reduces the inquiry response burden on our side while enabling users to gather information smoothly with less waiting time.

Use Case 2 | Multilingual search support for pet event information

To deliver pet event information to a wider audience, 'Wan Nyan Smile' has also implemented multilingual search support using the generative AI chatbot.

In recent years, there have been cases of visitors from overseas showing interest in pet events in Japan.

By utilizing the generative AI chatbot, we can support information searches in multiple languages, including English, and deliver pet event information to a broader range of users.

Use Case 3 | Instant resolution of pet owners' questions

When pet owners search for events or outing information, detailed questions arise, such as 'Can I participate with my dog?', 'What happens in case of rain?', or 'Are there pet facilities at the venue?'. The generative AI chatbot can instantly resolve these questions.

'Wan Nyan Smile' will use the generative AI chatbot to enhance the quality of information provided, ensuring pet owners can enjoy events and outings with peace of mind.

[Limited to 4 Banner Slots] Seeking businesses to promote on the side of the generative AI chatbot and in the chat area!

In conjunction with the introduction of the generative AI chatbot, 'Wan Nyan Smile' is recruiting pet-related businesses interested in disseminating information using the advertising and PR slots around the chatbot.

Fioriera Inc.'s 'Generative AI Chatbot Maker' allows for information dissemination using banners and tickers in addition to conversational guidance by the chatbot.

The generative AI chatbot is one of the first things users see when searching for information on the site. By placing PR slots in its vicinity, we can naturally deliver information to those interested in pet events, looking for outing information with pets, or interested in pet-related services.

We encourage businesses such as the following to contact us:

Pet supply and pet food related businesses

Grooming salons, veterinary hospitals, pet hotels

Pet-friendly accommodations and restaurants

Pet event exhibitors

Companies and stores offering pet-related services

However, we will prioritize delivering useful information to pet owners, not just posting ads.

If you are interested in being featured, please contact us through the inquiry form on the 'Wan Nyan Smile' official website, stating 'Request for PR placement next to the generative AI chatbot.'

Future Outlook for the Generative AI Chatbot on 'Wan Nyan Smile'

With this chatbot introduction as a first step, 'Wan Nyan Smile' aims to make the site even more convenient and user-friendly.

In the future, we are considering a wide range of applications beyond event guidance, including increasing the visibility of pet-related businesses, providing useful information to pet owners, multilingual support, and integration with various chat services and social media.

Key outlooks are as follows:

Support for increasing the visibility of pet-related businesses using banner slots

Provision of further useful content

Realization of global expansion

Support for a wide range of platforms such as LINE, Instagram, and KakaoTalk

Future Outlook 1. Support for increasing the visibility of pet-related businesses using banner slots

'Wan Nyan Smile' will support the visibility of pet-related businesses by utilizing the banner slots around the generative AI chatbot.

By naturally introducing relevant services and products at the moment pet owners are searching for information, it creates new points of contact for businesses. For users, it becomes an opportunity to discover pet-related information close to their interests.

Future Outlook 2. Provision of further useful content

The generative AI chatbot makes it easier to understand the information and questions users are looking for.

For example, we will use themes of high user interest—such as how to find pet events, pet-friendly outing spots, what to bring, precautions, and questions about exhibiting—to create useful content in the future.

'Wan Nyan Smile' will strengthen the dissemination of practical information for pet owners based on the needs identified through the chatbot. User feedback on AI responses is also possible, so we welcome your candid opinions and requests. We do not see the current state as final and want to build a higher-quality generative AI chatbot with everyone.

Future Outlook 3. Realization of global expansion

In the future, we are considering holding pet events outside of Japan by utilizing the multilingual support of the generative AI chatbot.

Interest in living with pets and pet events is growing both domestically and internationally. By advancing the chatbot's multilingual capabilities, 'Wan Nyan Smile' will also work to expand Japanese pet events, products, and other related information to a global environment.

Future Outlook 4. Support for a wide range of platforms such as LINE, Instagram, and KakaoTalk

'Wan Nyan Smile' will leverage the services provided by 'Generative AI Chatbot Maker' to consider future use of the chatbot on platforms users use daily, such as LINE, Instagram, and KakaoTalk.

If information can be checked not only on the site but also on social media and messaging apps, it will be possible to deliver pet event information and announcements more smoothly.

We will continue to expand the scope of the generative AI chatbot's use while emphasizing user-friendly navigation.

About Wan Nyan Smile

'Wan Nyan Smile' is a pet-related information site for pet owners living with dogs and cats, providing information on pet events, outings with pets, facility information, and columns. Under the theme 'Making life with pets more fun and convenient,' we are creating a place where pet owners can find the information they need.

We are also promoting initiatives to connect pet owners and businesses through holding pet events, recruiting exhibitors, and collaborating with pet-related businesses.

If you wish to have information about events, pet-related facilities, stores, or services listed, please contact us through the inquiry form on the 'Wan Nyan Smile' official website, stating 'Request for information listing.' We also accept content collaboration using RSS, etc., and information linkage with external media and related sites. Business and media personnel interested in collaborating on pet event information or pet-related content are welcome to contact us.

With the introduction of this generative AI chatbot, we will create an environment where site users can search for information more comfortably and further strengthen the creation of opportunities for pets and people to connect with a smile.

Company Profile & Inquiries

Operating Company

Smilecure LLC

Head Office Location

VELUTINA Bashamichi 701, 5-64-1 Sumiyoshi-cho, Naka-ku, Yokohama

Representative Partner

Mie Imadegawa

Business Content

・Operation of a community for pet businesses

・Operation of the pet information site 'Wan Nyan Smile'

Inquiries

For inquiries about advertising/PR placement, event information listing, facility/store information listing, content collaboration via RSS, etc., and inquiries/interview requests regarding this matter, please contact the 'Wan Nyan Smile' official channels.