New Taipei Qingliu Canteen Suspected Food Poisoning Case: Operator Agrees to Refund Double the Consumption Amount
A food poisoning incident at Qingliu Canteen in New Taipei City has led to 148 people seeking medical attention, with 23 hospitalized. The New Taipei City Department of Health has referred the operator to the Taipei District Prosecutors Office for investigation after Salmonella was detected. The operator has pledged to refund double the consumption amount and activate double liability insurance for affected customers.
📋 Article Processing Timeline
- 📰 Published: April 9, 2026 at 20:25
- 🔍 Collected: April 9, 2026 at 21:00 (35 min after Published)
- 🤖 AI Analyzed: April 15, 2026 at 19:34 (142h 34m after Collected)
The New Taipei City Department of Health announced that as of 3 PM today, an additional 5 people reported symptoms related to the Qingliu Canteen incident, bringing the total number of medical visits to 148. Among them, 108 people consumed bento boxes from the Gongsuo branch and 40 from the Zhongxing branch, subsequently experiencing discomfort such as abdominal pain, diarrhea, and fever. Currently, 23 people are hospitalized, 8 are under observation, and the rest have returned home to recuperate after medical treatment.
This afternoon, the New Taipei City Consumer Protection Officer conducted the first administrative investigation, demanding that the operator implement a compensation plan and clarify the division of insurance claims to ensure that all victims, whether dining in or taking out, receive protection.
Investigations revealed that the operator has double liability insurance. Take-out consumers will be covered by "Product Liability Insurance" under Shin Kong Tokyo Marine Insurance, while dine-in consumers will be covered by "Public Accident Liability Insurance" under Taian Insurance. Representatives from the insurance companies stated that once the Department of Health's test results confirm causality, claims will be initiated based on consumption facts.
The operator's representative pledged to provide a cash refund of "double the consumption amount" to affected consumers of the "Gongsuo branch" and "Zhongxing branch" who present receipts from April 4th and 5th and medical certificates. The Consumer Protection Officer emphasized that this refund does not offset subsequent insurance claims (medical expenses, loss of income, etc.), and consumers can still seek legal compensation.
The Consumer Protection Officer reminded affected individuals to retain purchase records, diagnostic certificates, medical receipts, and proof of loss of income (such as leave slips, salary certificates). The city government will continue to monitor the inspection progress (expected in 2 to 3 weeks) and assist consumers in making claims to the insurance companies.
Yang Shu-chin, section chief of the Food and Drug Management Division of the New Taipei City Department of Health, told a Central News Agency reporter via phone that due to the positive Salmonella test results in this case, the operator was referred to the Taipei District Prosecutors Office this afternoon for investigation based on evidence of violating food safety laws. The Department of Health will await the court's judgment.
Yang Shu-chin pointed out that the administrative penalties for Qingliu Canteen will await the court's judicial criminal liability judgment. Subsequently, New Taipei's Consumer Protection Officer will continue to coordinate compensation, while the Department of Health will focus on patient health and environmental and food inspections.
The Department of Health stated that all three branches of Qingliu Canteen remain temporarily closed and have not yet applied for reopening. (Editor: Chang Ya-ching) 1150409
This afternoon, the New Taipei City Consumer Protection Officer conducted the first administrative investigation, demanding that the operator implement a compensation plan and clarify the division of insurance claims to ensure that all victims, whether dining in or taking out, receive protection.
Investigations revealed that the operator has double liability insurance. Take-out consumers will be covered by "Product Liability Insurance" under Shin Kong Tokyo Marine Insurance, while dine-in consumers will be covered by "Public Accident Liability Insurance" under Taian Insurance. Representatives from the insurance companies stated that once the Department of Health's test results confirm causality, claims will be initiated based on consumption facts.
The operator's representative pledged to provide a cash refund of "double the consumption amount" to affected consumers of the "Gongsuo branch" and "Zhongxing branch" who present receipts from April 4th and 5th and medical certificates. The Consumer Protection Officer emphasized that this refund does not offset subsequent insurance claims (medical expenses, loss of income, etc.), and consumers can still seek legal compensation.
The Consumer Protection Officer reminded affected individuals to retain purchase records, diagnostic certificates, medical receipts, and proof of loss of income (such as leave slips, salary certificates). The city government will continue to monitor the inspection progress (expected in 2 to 3 weeks) and assist consumers in making claims to the insurance companies.
Yang Shu-chin, section chief of the Food and Drug Management Division of the New Taipei City Department of Health, told a Central News Agency reporter via phone that due to the positive Salmonella test results in this case, the operator was referred to the Taipei District Prosecutors Office this afternoon for investigation based on evidence of violating food safety laws. The Department of Health will await the court's judgment.
Yang Shu-chin pointed out that the administrative penalties for Qingliu Canteen will await the court's judicial criminal liability judgment. Subsequently, New Taipei's Consumer Protection Officer will continue to coordinate compensation, while the Department of Health will focus on patient health and environmental and food inspections.
The Department of Health stated that all three branches of Qingliu Canteen remain temporarily closed and have not yet applied for reopening. (Editor: Chang Ya-ching) 1150409