MakeLeaps Implements Over 20 Functional Improvements to Strengthen Prevention of Billing Operation Oversights in FY2025

MakeLeaps Implements Over 20 Functional Improvements to Strengthen Prevention of Billing Operation Oversights in FY2025

MakeLeaps Co., Ltd. (Headquarters: Meguro-ku, Tokyo; Representative Director and President: Yasushi Okada; hereinafter "MakeLeaps"), a Ricoh Group company, has implemented over 20 functional improvements and new feature additions to its cloud-based billing management service "MakeLeaps" in FY2025 (*1), supporting the prevention of oversights and improved operational efficiency in billing operations.

As a result, it supports over 6,700 user companies in achieving more efficient and error-free billing operations.

*1 The target period is April 2025 to March 2026.

Main Update Contents for FY2025

1. Enhanced Communication Functions to Accelerate Digital Collaboration with Clients

To address common issues such as "unconfirmed" or "missed communications" that occur in interactions with clients, the following functions have been added and improved. This reduces follow-up work for accounting staff and contributes to improving the accuracy of billing operations.

New "Email Address Collection" function enables efficient management of client contact information.

Added a reminder email function for unreferenced documents to prevent oversight.

Supported customization of sender for Secure Sending (*2), helping to improve client trust.

*2 This is a MakeLeaps function that allows electronic delivery in a format that can be viewed or saved (downloaded) from a web browser. It does not require password setting and ensures higher security than email attachments.

2. Improved Document Management Flexibility to Accommodate Diverse Business Practices

To respond to various business practices and workflows that differ by company, document editing and management functions have been enhanced. This has made it possible to smoothly promote digitalization while maintaining existing business workflows.

Expanded PDF splitting and stamping functions.

Added a function to insert line items at any desired position.

Relaxed sending conditions for external PDFs.

3. Improved Management Functions and Screen Operations to Support Organizational Use

Management functions and screen usability have been improved to make it easy to use for various organizations. This allows for efficient and controlled operation even in large organizations.

Reviewed home screen and client list display.

Added a bulk update function for member information.

Implemented a postage point expiry date management function.

For details on feature updates, please refer to the attached document.

Future Outlook

In addition to ensuring legal compliance, such as responding to the Invoice System and Electronic Bookkeeping Act, we will further promote the reduction of operational burden and the efficiency of inter-company transactions by connecting operations such as billing, ordering, and payment management.

About MakeLeaps

"MakeLeaps" Streamlines Billing Operations End-to-End

"MakeLeaps" is a cloud-based billing management service that allows you to create, send, and manage 10 types of essential business documents, such as quotations and invoices, on the cloud. It streamlines the entire billing process from document creation to approval, mail proxy, electronic delivery, and payment management, reducing the burden of billing operations.

Since its service launch in 2011, it has been used by a wide range of over 6,700 companies (*3), regardless of industry or company size, from sole proprietors to mid-sized companies.

It has acquired JIIMA certification (electronic transaction software requirement certification), allowing for secure compliance with the Invoice System and Electronic Bookkeeping Act. Its intuitive operability, which received the Good Design Award, is also highly praised.

Furthermore, it recently ranked first overall in the invoice issuance system category of the "2025 Second Half BOXIL Document Request Ranking," boasting high trust and achievements.

*3 As of April 2026, this number represents only "paid plan contract achievements" excluding free plans.

(Attachment) FY2025 Product Update Summary: Quarterly

Q1 (April-June 2025): Infrastructure Enhancement and Usability Improvement

Electronic delivery function improvements: Improved error messages when delivery failed, making it easier to use.

Centralization of sending settings: A new "Sending Settings" screen was established in company information to centralize setting management.

Enhanced app integration access: Easy access to integrated apps simplifies the workflow.

PDF splitting function expansion: Added stamping function and leading/trailing character extraction function to support various cases.

Improved convenience of client inbox: Filter items were added to the "Transaction Portal" for easier use.

Q2 (July-September 2025): Communication Advancement

PDF splitting function expansion: Already split PDF files can now be renamed.

Improved convenience of electronic delivery: Senders and reply-to addresses can now be optionally changed, improving convenience.

Enclosure setting for cover letters: In response to user feedback, the option to include or exclude cover letters has been added.

Follow-up on unreferenced documents: If a client has not viewed a document, the system initiates a reminder process.