Dissatisfaction with Today's Offices: A Survey of 690 People Reveals Key Points for Management When Choosing an Office
Key facts
- Dissatisfaction with Today's Offices: A Survey of 690 People Reveals Key Points for Management When Choosing an Office
- Tokyo Office Check, operated by Property Design Inc., announced the results of a survey on 'dissatisfaction with office environments' targeting 690 men and women in their 20s to 60s nationwide. Over 90% expressed dissatisfaction with facilities and interiors, and 74.3% said it affects their motivation and sense of belonging, revealing that office environment quality can lead to turnover.
- Source: PR Times
- Date: June 11, 2026
Direct answer
Tokyo Office Check, operated by Property Design Inc., announced the results of a survey on 'dissatisfaction with office environments' targeting 690 men and women in their 20s to 60s nationwide. Over 90% expressed dissatisfaction with facilities and interiors, and 74.3% said it affects their motivation and sense of belonging, revealing that office environment quality can lead to turnover.
- Citation
- Dissatisfaction with Today's Offices: A Survey of 690 People Reveals Key Points for Management When Choosing an Office (June 11, 2026), PR Times
- Source
- PR Times
- Date
- June 11, 2026
Tokyo Office Check, operated by Property Design Inc., announced the results of a survey on 'dissatisfaction with office environments' targeting 690 men and women in their 20s to 60s nationwide. Over 90% expressed dissatisfaction with facilities and interiors, and 74.3% said it affects their motivation and sense of belonging, revealing that office environment quality can lead to turnover.
📋 Article Processing Timeline
- 📰 Published: June 11, 2026 at 14:00
- 🔍 Collected: June 11, 2026 at 14:27 (27 min after Published)
- 🤖 AI Analyzed: June 11, 2026 at 14:37 (9 min after Collected)
*When citing the content of this press release, please comply with the following:
- Indicate that the source is 'Tokyo Office Check (Property Design Inc.)'
- Include a link to Tokyo Office Check (https://www.office-check.co.jp/)
Over 90% dissatisfied with facilities, over 74% say it affects motivation — The reality that office environment dissatisfaction leads to 'turnover' is revealed.
Tokyo Office Check (https://www.office-check.co.jp/), operated by Property Design Inc., which provides office relocation and rental office brokerage services, conducted a survey on 'dissatisfaction with office environments' targeting 690 men and women in their 20s to 60s nationwide.
Investigating dissatisfaction from multiple perspectives including commuting environment, facilities, cleanliness, and toilet facilities, the survey found that dissatisfaction with facilities and interiors exceeded 90%, and 74.3% of respondents said that dissatisfaction with the office environment 'affects' their motivation and sense of belonging.
*The full article is also available on Tokyo Office Check
https://www.office-check.co.jp/column/office-dissatisfaction-survey-690/
■Survey Overview
Survey Period: March 11, 2026 - March 25, 2026
Survey Method: Internet survey
Survey Target: Men and women in their 20s to 60s nationwide
Valid Responses: 690 (207 men, 483 women)
■Survey Results Summary
'Terrible commuting rush' (18.4%) and 'Far from station' (17.8%) are the top two location dissatisfactions. Poor access is the biggest dissatisfaction factor.
The top dissatisfaction with facilities and interiors is 'No break space' (16.2%). Only 10% said 'No particular dissatisfaction', meaning over 90% have some facility dissatisfaction.
Regarding toilet dissatisfaction, 'Too few stalls' (20.6%) ranked first. About 70% have some dissatisfaction with toilets.
In the overall office environment score, 21.5% rated 'Dissatisfied (40 points or less)'. Another 35.4% rated 'Neither (60-41 points)', indicating a large pool of potential dissatisfaction.
74.3% responded that office environment dissatisfaction 'affects' motivation and sense of belonging. 12.8% said it was 'at a level where they have considered changing jobs'.
■Respondent Attributes
In this survey, women comprised 70.0% (483) and men 30.0% (207).
[Gender Breakdown]
Women: 70.0% (483)
Men: 30.0% (207)
[Age Breakdown]
Teens: 0.3% (2)
20s: 21.4% (148)
30s: 38.1% (263)
40s: 23.8% (164)
50s: 12.5% (86)
60s: 3.9% (27)
[Employment Type Breakdown]
Regular Employee: 60.7% (419)
Part-time/Arbeit: 20.0% (138)
Temporary Staff: 5.5% (38)
Contract Employee: 5.4% (37)
Freelancer: 2.9% (20)
Self-employed: 1.3% (9)
Civil Servant: 1.0% (7)
Other: 1.9% (13)
Commissioned Employee: 0.7% (5)
Executive: 0.3% (2)
Management: 0.1% (1)
Student: 0.1% (1)
[Occupation Breakdown]
Clerical: 36.5% (252)
Other: 13.2% (91)
Professional (Lawyer, Civil Service, etc.): 11.4% (79)
Service: 8.7% (60)
Sales: 7.8% (54)
Customer Service: 6.8% (47)
IT Engineer: 4.9% (34)
Retail: 3.2% (22)
Creator: 2.2% (15)
Planning: 2.0% (14)
Reception: 1.6% (11)
Marketing: 1.4% (10)
Secretary: 0.1% (1)
[Commuting Frequency Breakdown]
5 days or more per week: 64.6% (446)
4 days per week: 13.3% (92)
3 days per week: 11.2% (77)
Fully remote (no commuting): 4.1% (28)
Several times a month: 2.8% (19)
2 days per week: 2.6% (18)
1 day per week: 1.4% (10)
■Q6. Dissatisfaction with Location/Surrounding Environment: 'Commuting Rush' and 'Distance from Station' are the Worst Two
When asked about dissatisfaction with 'location/surrounding environment', only 26.8% said 'no particular dissatisfaction', meaning about 3 out of 4 people have some dissatisfaction.
The most common dissatisfaction was 'Terrible commuting rush' (18.4%), followed by 'Far from station' (17.8%). Free-text comments included: 'It takes over 15 minutes from the nearest station, and only local trains stop there, so commuting takes longer than the distance suggests' (30s male), and 'It's far from the station and there are no bus stops nearby, so I'm exhausted before work even starts' (50s female), highlighting that daily commuting itself is a major source of stress. Another comment, 'Since there's no flextime, I'm tired from the morning rush. I wish they would introduce staggered work hours' (30s female), shows that the combination of location and work system can worsen the problem.
Third was 'Few restaurants' (12.0%). Comments like 'There are no restaurants nearby, and I struggle every day with where to go for lunch' (30s male) and 'There's only one type of convenience store, so I have trouble with lunch' (30s female) suggest that dissatisfaction with lunch accumulates as daily minor stress.
Point for management/office managers: When choosing an office, be sure to check not only the 'distance from the nearest station' but also the 'congestion level of the train line' and the 'surrounding dining environment'. Areas within a 10-minute walk, accessible via multiple train lines, and with abundant lunch options are directly linked to recruitment competitiveness.
- Indicate that the source is 'Tokyo Office Check (Property Design Inc.)'
- Include a link to Tokyo Office Check (https://www.office-check.co.jp/)
Over 90% dissatisfied with facilities, over 74% say it affects motivation — The reality that office environment dissatisfaction leads to 'turnover' is revealed.
Tokyo Office Check (https://www.office-check.co.jp/), operated by Property Design Inc., which provides office relocation and rental office brokerage services, conducted a survey on 'dissatisfaction with office environments' targeting 690 men and women in their 20s to 60s nationwide.
Investigating dissatisfaction from multiple perspectives including commuting environment, facilities, cleanliness, and toilet facilities, the survey found that dissatisfaction with facilities and interiors exceeded 90%, and 74.3% of respondents said that dissatisfaction with the office environment 'affects' their motivation and sense of belonging.
*The full article is also available on Tokyo Office Check
https://www.office-check.co.jp/column/office-dissatisfaction-survey-690/
■Survey Overview
Survey Period: March 11, 2026 - March 25, 2026
Survey Method: Internet survey
Survey Target: Men and women in their 20s to 60s nationwide
Valid Responses: 690 (207 men, 483 women)
■Survey Results Summary
'Terrible commuting rush' (18.4%) and 'Far from station' (17.8%) are the top two location dissatisfactions. Poor access is the biggest dissatisfaction factor.
The top dissatisfaction with facilities and interiors is 'No break space' (16.2%). Only 10% said 'No particular dissatisfaction', meaning over 90% have some facility dissatisfaction.
Regarding toilet dissatisfaction, 'Too few stalls' (20.6%) ranked first. About 70% have some dissatisfaction with toilets.
In the overall office environment score, 21.5% rated 'Dissatisfied (40 points or less)'. Another 35.4% rated 'Neither (60-41 points)', indicating a large pool of potential dissatisfaction.
74.3% responded that office environment dissatisfaction 'affects' motivation and sense of belonging. 12.8% said it was 'at a level where they have considered changing jobs'.
■Respondent Attributes
In this survey, women comprised 70.0% (483) and men 30.0% (207).
[Gender Breakdown]
Women: 70.0% (483)
Men: 30.0% (207)
[Age Breakdown]
Teens: 0.3% (2)
20s: 21.4% (148)
30s: 38.1% (263)
40s: 23.8% (164)
50s: 12.5% (86)
60s: 3.9% (27)
[Employment Type Breakdown]
Regular Employee: 60.7% (419)
Part-time/Arbeit: 20.0% (138)
Temporary Staff: 5.5% (38)
Contract Employee: 5.4% (37)
Freelancer: 2.9% (20)
Self-employed: 1.3% (9)
Civil Servant: 1.0% (7)
Other: 1.9% (13)
Commissioned Employee: 0.7% (5)
Executive: 0.3% (2)
Management: 0.1% (1)
Student: 0.1% (1)
[Occupation Breakdown]
Clerical: 36.5% (252)
Other: 13.2% (91)
Professional (Lawyer, Civil Service, etc.): 11.4% (79)
Service: 8.7% (60)
Sales: 7.8% (54)
Customer Service: 6.8% (47)
IT Engineer: 4.9% (34)
Retail: 3.2% (22)
Creator: 2.2% (15)
Planning: 2.0% (14)
Reception: 1.6% (11)
Marketing: 1.4% (10)
Secretary: 0.1% (1)
[Commuting Frequency Breakdown]
5 days or more per week: 64.6% (446)
4 days per week: 13.3% (92)
3 days per week: 11.2% (77)
Fully remote (no commuting): 4.1% (28)
Several times a month: 2.8% (19)
2 days per week: 2.6% (18)
1 day per week: 1.4% (10)
■Q6. Dissatisfaction with Location/Surrounding Environment: 'Commuting Rush' and 'Distance from Station' are the Worst Two
When asked about dissatisfaction with 'location/surrounding environment', only 26.8% said 'no particular dissatisfaction', meaning about 3 out of 4 people have some dissatisfaction.
The most common dissatisfaction was 'Terrible commuting rush' (18.4%), followed by 'Far from station' (17.8%). Free-text comments included: 'It takes over 15 minutes from the nearest station, and only local trains stop there, so commuting takes longer than the distance suggests' (30s male), and 'It's far from the station and there are no bus stops nearby, so I'm exhausted before work even starts' (50s female), highlighting that daily commuting itself is a major source of stress. Another comment, 'Since there's no flextime, I'm tired from the morning rush. I wish they would introduce staggered work hours' (30s female), shows that the combination of location and work system can worsen the problem.
Third was 'Few restaurants' (12.0%). Comments like 'There are no restaurants nearby, and I struggle every day with where to go for lunch' (30s male) and 'There's only one type of convenience store, so I have trouble with lunch' (30s female) suggest that dissatisfaction with lunch accumulates as daily minor stress.
Point for management/office managers: When choosing an office, be sure to check not only the 'distance from the nearest station' but also the 'congestion level of the train line' and the 'surrounding dining environment'. Areas within a 10-minute walk, accessible via multiple train lines, and with abundant lunch options are directly linked to recruitment competitiveness.
FAQ
What was the most common office dissatisfaction in this survey?
Over 90% were dissatisfied with facilities/interiors, with 'No break space' being the top complaint at 16.2%.
Does office environment dissatisfaction affect turnover?
74.3% said it affects motivation and belonging, and 12.8% have considered changing jobs because of it.
What should management check when choosing an office?
In addition to distance from the station, it is important to check train line congestion and the surrounding dining environment.