Success Lab Launches Public Enrollment for 'Certified Customer Success Corporate Training' Program
Key facts
- Success Lab Launches Public Enrollment for 'Certified Customer Success Corporate Training' Program
- Success Lab Inc. has opened public enrollment for its corporate training program designed to develop leaders who can drive revenue growth from existing customer bases. The program, a certified partner of the Japan Reskilling Consortium, has received high praise from over 200 participants.
- Source: PR Times
- Date: June 11, 2026
Direct answer
Success Lab Inc. has opened public enrollment for its corporate training program designed to develop leaders who can drive revenue growth from existing customer bases. The program, a certified partner of the Japan Reskilling Consortium, has received high praise from over 200 participants.
- Citation
- Success Lab Launches Public Enrollment for 'Certified Customer Success Corporate Training' Program (June 11, 2026), PR Times
- Source
- PR Times
- Date
- June 11, 2026
Success Lab Inc. has opened public enrollment for its corporate training program designed to develop leaders who can drive revenue growth from existing customer bases. The program, a certified partner of the Japan Reskilling Consortium, has received high praise from over 200 participants.
📋 Article Processing Timeline
- 📰 Published: June 11, 2026 at 10:00
- 🔍 Collected: June 11, 2026 at 10:34 (34 min after Published)
- 🤖 AI Analyzed: June 11, 2026 at 11:17 (42 min after Collected)
The Certified Customer Success Corporate Training program aims to develop transformative leaders capable of leading revenue growth from a company's customer base. Success Lab Inc. (Headquarters: Shibuya-ku, Tokyo; CEO: Hiroko Razavi), which operates SuccessGAKO, a learning platform for cultivating such leaders, announced the launch of enrollment for new corporate clients.
Previously, the program was offered only through referrals and to companies that had already utilized SuccessGAKO programs. Following high satisfaction from over 200 practitioners, the company has launched a detailed website to introduce the program to a wider audience. The program has been officially adopted as a reskilling partner by the Japan Reskilling Consortium (JRC).
The program combines a systematic 10-chapter self-study curriculum with four interactive live lectures led by instructor Hiroko Razavi. It is designed to bridge the gap from knowledge acquisition to practical application and behavioral change within the company.
The key differentiator is its focus beyond mere knowledge transfer. During live sessions, participants engage in candid discussions and group breakouts to define specific actions for their companies. In the final session, everyone shares an 'Action Declaration,' which is then agreed upon with their superiors for implementation. Post-completion, participants continue to share insights within the SuccessGAKO community.
In 2026, the program achieved a perfect NPS (Net Promoter Score) of 100. It is currently implemented across various industries, including SaaS, finance, systems integration, and IT services, with case studies available for companies such as NEC and Dai-ichi Life Insurance.
Previously, the program was offered only through referrals and to companies that had already utilized SuccessGAKO programs. Following high satisfaction from over 200 practitioners, the company has launched a detailed website to introduce the program to a wider audience. The program has been officially adopted as a reskilling partner by the Japan Reskilling Consortium (JRC).
The program combines a systematic 10-chapter self-study curriculum with four interactive live lectures led by instructor Hiroko Razavi. It is designed to bridge the gap from knowledge acquisition to practical application and behavioral change within the company.
The key differentiator is its focus beyond mere knowledge transfer. During live sessions, participants engage in candid discussions and group breakouts to define specific actions for their companies. In the final session, everyone shares an 'Action Declaration,' which is then agreed upon with their superiors for implementation. Post-completion, participants continue to share insights within the SuccessGAKO community.
In 2026, the program achieved a perfect NPS (Net Promoter Score) of 100. It is currently implemented across various industries, including SaaS, finance, systems integration, and IT services, with case studies available for companies such as NEC and Dai-ichi Life Insurance.
FAQ
認定カスタマーサクセス・法人研修とはどのようなプログラムですか？
顧客基盤からの収益成長をリードする変革人材を育成するプログラムです。全10章の自己学習と講師・弘子ラザヴィ氏との全4回のライブ講義を組み合わせ、知識習得から行動変容までを一貫して設計しています。
この研修はどのような企業に向いていますか？
「売ったら終わり」の既存モデルから脱却したい企業、組織の成長が属人化している企業、顧客接点の情報を売上成長に結び付けられていない企業など、顧客基盤からの複利成長を目指す幅広い企業に適しています。
研修プログラムのカリキュラムの特徴は何ですか？
知識研修に留まらず、ライブ講義での本音議論やグループ討議を通じて自社での具体的なアクションを策定し、最終的に「アクション宣言」を行って実行に移す実践型の設計です。
このプログラムは公的機関と提携していますか？
はい。2026年4月に日本リスキリングコンソーシアム（JRC）のリスキリングパートナーとして採択されており、公式サイトを通じて検索や申込みが可能です。
過去の受講実績はどのくらいありますか？
2021年の提供開始以降、累計200名超の実践者が受講しており、2026年には受講者NPSで100点満点を記録するなど非常に高い評価を得ています。