Canon Medical Systems and Elekta Announce Business Collaboration for Radiotherapy Systems

Key facts

  • Canon Medical Systems and Elekta Announce Business Collaboration for Radiotherapy Systems
  • Canon Medical Systems and Elekta have announced a partnership to transfer service operations for radiotherapy systems to Elekta starting July 2026, aimed at strengthening after-sales support. Canon Medical will continue product sales, with the centralization of service operations designed to improve efficiency for healthcare providers.
  • Source: PR Times
  • Date: May 23, 2026

Direct answer

Canon Medical Systems and Elekta have announced a partnership to transfer service operations for radiotherapy systems to Elekta starting July 2026, aimed at strengthening after-sales support. Canon Medical will continue product sales, with the centralization of service operations designed to improve efficiency for healthcare providers.

Citation
Canon Medical Systems and Elekta Announce Business Collaboration for Radiotherapy Systems (May 23, 2026), PR Times
Source
PR Times
Date
May 23, 2026
Canon Medical Systems and Elekta have announced a partnership to transfer service operations for radiotherapy systems to Elekta starting July 2026, aimed at strengthening after-sales support. Canon Medical will continue product sales, with the centralization of service operations designed to improve efficiency for healthcare providers.
提携NQ 80/100出典:PR Times

📋 Article Processing Timeline

  • 📰 Published: May 23, 2026 at 00:00
  • 🔍 Collected: May 22, 2026 at 15:31
  • 🤖 AI Analyzed: May 22, 2026 at 15:35 (4 min after Collected)
Canon Medical Systems Corporation (Headquarters: Otawara, Tochigi; President: Toshihiko Hori; hereinafter, Canon Medical Systems) and Elekta K.K. (Headquarters: Minato-ku, Tokyo; President: Hiroki Arioka; hereinafter, Elekta) are integrating their sales resources and centralizing service operations for Elekta-manufactured radiotherapy systems to enhance after-sales support and provide greater value to customers.

Accordingly, as of July 1, 2026 (tentative), service operations for Elekta radiotherapy systems—previously conducted by Canon Medical Systems—will be transferred to Elekta. This transition aims to build a more consistent support structure throughout the entire product lifecycle. Canon Medical Systems will continue to handle sales operations for these radiotherapy systems.

Canon Medical Systems has earned high evaluations from numerous medical institutions based on its long-standing technical expertise and extensive track record in the service of radiotherapy systems.

Moving forward, Elekta will inherit the experience accumulated by Canon Medical Systems and leverage its own global service expertise to promote advanced service models incorporating digital transformation. Through initiatives such as remote preventative diagnostics, Elekta will contribute to the stable operation and improved efficiency of medical sites.

Both companies remain committed to meeting the expectations of healthcare institutions and professionals involved in radiation therapy. They aim to provide high-value-added solutions while maintaining the same quality and support as before.

Regarding this transition, the two companies will collaborate closely to ensure smooth, reliable, and seamless support to prevent any disruption to customer operations.

Further details regarding the transition will be communicated to individual customers sequentially.

Hiroki Arioka, President of Elekta K.K., stated: "Looking toward 2040, radiotherapy is expected to play an increasingly vital role in cancer treatment. In medical settings, balancing stable system operation with high-precision treatment under time and staff constraints is a growing challenge. This integration of service systems and sales resources is one of our efforts to address these challenges. By utilizing the expertise and resources of both companies, we aim to reduce operational burdens and create an environment where medical facilities can use systems with peace of mind. We hope this initiative will support healthcare professionals and, ultimately, improve the quality of cancer care provided to patients."

Toshihiko Hori, President of Canon Medical Systems Corporation, stated: "Medical settings face various challenges, including staff shortages, aging societies, rising costs, and regional disparities. To continue providing products and services that support the future of medicine, we are strengthening our in vitro diagnostics and healthcare IT businesses in addition to our core diagnostic imaging business, aiming for further growth as a comprehensive diagnostic company. Even in the oncology field, centralizing service operations and integrating resources with Elekta, we will continue to value the partnership built with our customers, face them with sincerity, and remain a company trusted by society and truly needed by medical sites."

About Elekta

As a leader in precision radiation medicine, Elekta is committed to ensuring every patient has access to the best cancer care possible. We collaborate openly with healthcare professionals to provide sustainable and sophisticated technology, pursuing cost-effective radiotherapy solutions. We are dedicated to meeting patient needs and improving quality of life to bring hope to all cancer patients. Our 4,500+ employees worldwide unite passion, science, and imagination to advance cancer treatment significantly. We do not just build technology; we also deliver hope. Headquartered in Stockholm, Sweden, Elekta operates in over 40 countries and is listed on the Nasdaq Stockholm exchange. Learn more at elekta.com.

FAQ

What changes with the collaboration between Canon Medical and Elekta?

Starting July 1, 2026, the service operations for Elekta's radiation therapy systems, which were handled by Canon Medical Systems, will be transferred to Elekta. Canon Medical will continue to handle sales.

Why is the service operation being transferred?

To further strengthen the after-sales service system and provide greater value to customers. By centralizing the service desk and integrating sales resources, we aim to build a consistent support system throughout the product lifecycle.

What will the service system be like after the transfer?

Elekta will inherit Canon Medical's experience and leverage its global expertise. They will advance a cutting-edge service model incorporating digital transformation, supporting stable medical operations through remote preventive diagnostics and other measures.

How will customers be informed?

Both companies will work closely to ensure a smooth transition. Detailed information will be provided to customers individually in due course.

What is the future of radiation therapy that both companies aim for?

We aim to create an environment where increasing radiation therapy needs can be met with stable operations and high-precision treatments, even with limited medical resources. By reducing operational burdens and supporting healthcare professionals, we will improve the quality of treatment provided to patients.