ZEST Renews Facility-Oriented Functions, Enabling Response to Reiwa 8th Year Medical Fee Revision for Co-located Visiting Nursing and "Proactive Vacancy Management"

Zest Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; Representative Director and CEO: Junnosuke Isshiki; hereinafter, Zest), which provides "ZEST," a revenue improvement platform specializing in the home medical and nursing care industry, has significantly updated its facility-oriented functions to strongly support "profitability improvement" and "compliance strengthening" in facility operations.

This update implements a pre-emptive response function for comprehensive medical care fees associated with the upcoming "Reiwa 8th Year Medical Fee Revision." Furthermore, it introduces new functions that visualize non-reimbursable (out-of-pocket) services, which were previously performed out of "goodwill on site," enabling appropriate staff allocation and improved profitability.

■ Background of Development: Eliminating "Invisible Losses" in Facility Operations

In current facility operations, major challenges include responding to increasingly complex billing rules due to fee revisions, severe labor shortages, and the pressure on management caused by "service provision whose actual situation cannot be grasped." To achieve "sound facility management" beyond mere on-site efficiency, ZEST provides the following four management benefits.

■ "Four Management Benefits" from This Update

1. [Risk Avoidance] "Reliable Proactive Response" to the Reiwa 8th Year Medical Fee Revision

~Eliminating reliance on individuals and preventing billing errors and return risks with the system~

With the Reiwa 8th year revision, comprehensive medical care fees for visiting nursing at co-located facilities will begin. ZEST implements an "alert function" to prevent unintended requirement violations when creating schedules based on complex billing rules. This enables consistent compliance across the entire corporation, without relying on the knowledge of specific personnel.

2. [Revenue Improvement] Visualize "Hidden Deficits" and Grasp True Operating Rate

~Digitizing "out-of-pocket tasks" for highly profitable personnel allocation~

Non-reimbursable visiting appointments (out-of-pocket tasks for facilities), which were previously difficult to aggregate, can now be registered for both residents and floors. On the management dashboard "ZEST BOARD," "reimbursable operating rate" that generates direct revenue and "non-reimbursable operating rate" are clearly separated. This allows for accurate analysis of true earning potential and decision-making for optimal personnel allocation without waste.

3. [Prevention of Opportunity Loss] "Proactive Vacancy Management" to Secure New Contracts

~Accurately identifying "route vacancies" in 5-minute increments, not "room vacancies"~

Even under complex shifts where nursing and care are mixed, "5-minute vacancies" are visualized. Furthermore, "smart check" proactively detects complex contradictions, such as "no problem now, but visit time overlaps will occur later," preventing troubles before they happen. Since reliable "route vacancies" are immediately identified, it is possible to respond quickly to new admissions or urgent service requests, minimizing opportunity loss.

4. [Staff Retention] Preventing Turnover by Improving Staff Working Environment

~"New function to reliably secure break times within schedules" to achieve sustainable working styles without overwork~

Beyond efficiency, improving staff satisfaction is also a critical management issue. The new "break card" function incorporates reliable break times into routes, not just between schedules. By reducing excessive burden on the field, it contributes to preventing turnover, continuing high-quality care, and strengthening recruitment branding.

■ Zest Co., Ltd. Company Overview

Our mission at Zest is to "create infrastructure that brings hope to a super-aging society." We are a social tech company that unravels the complex challenges faced by the home medical and nursing care field and creates sustainable societal models.

With "ZEST SCHEDULE," which optimizes visiting schedules with our unique patented technology, as its core, we offer a platform that transforms on-site "problems" into "hope," including "ZEST HUB" which supports comfortable working styles for staff, "ZEST BOARD" which visualizes management status, and "ZEST RRM," the industry's first specialized sales DX. We are committed to supporting the field that cares for lives, equipped with the highest level of security, including ISMS, 3 ministries and 2 guidelines, and medical ISAC certification. We aim to deliver overwhelming "peace of mind" and "innovation" to everyone involved, bringing comfort and smiles.

Company Name: Zest Co., Ltd.
Representative Director and CEO: Junnosuke Isshiki
Location: VORT Shinjuku Gyoen 4F, 2-3-11 Shinjuku, Shinjuku-ku, Tokyo 160-0022
Business Activities: Operation of "ZEST," a revenue improvement platform for the home medical and nursing care industry, and other related businesses.

Product HP:
https://zest.jp/
Corporate HP:
https://zest.jp/corporate

■ Revenue Improvement Platform "ZEST" that Maximizes Revenue from Visiting Schedules

"ZEST" maximizes revenue for businesses in the home medical and nursing care industry.