UCC Coffee Professional Revamps Complex BtoB Order Network of 10,000 Items Using 'EC-CUBE'. Major Replacement Case Leading Food Industry DX Unveiled
EC-CUBE Co., Ltd. announced a BtoB EC replacement case study of UCC Coffee Professional. Using 'EC-CUBE', they automated complex logistics routing for about 10,000 items and provided a 'no-search UI', winning the top Enterprise Experience Leader Award.
📋 Article Processing Timeline
- 📰 Published: April 23, 2026 at 20:00
- 🔍 Collected: April 23, 2026 at 11:31
- 🤖 AI Analyzed: April 23, 2026 at 11:48 (16 min after Collected)
Kazuma Watanabe, Manager of U-Support Team at UCC Coffee Professional Co., Ltd. and Director of Foods Fridge Co., Ltd.; Pictured left: Kasumi Ishidoya, Chief of EC Division at Foods Fridge Co., Ltd.
EC-CUBE Co., Ltd. (Tokyo Head Office: Chiyoda-ku, Tokyo / Osaka Head Office: Kita-ku, Osaka; CEO: Susumu Iwata, hereinafter 'EC-CUBE'), a consolidated subsidiary of YRGLM Inc. (Headquarters: Kita-ku, Osaka; CEO: Susumu Iwata, hereinafter 'YRGLM'), has published a case study of UCC Coffee Professional Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Katsuhiko Kato, hereinafter 'UCC Coffee Professional') solving complex BtoB-specific logistics logic and large-scale transaction issues using 'EC-CUBE'.
'EC-CUBE Site Award -20th Anniversary-' Winner 2nd Series
Case Study Article of UCC Coffee Professional
Furthermore, this case has been awarded the 'Enterprise Experience Leader Award', the highest honor of the 'EC-CUBE Site Award -20th Anniversary-', which commends excellent Customer Experience (CX) in commemoration of its 20th release anniversary in September 2026.
Highlights of UCC Coffee Professional's EC Site Construction Case
UCC Coffee Professional, which plays a core role in the UCC Group's commercial service business, faced the challenge of how to digitalize the business customs of the food and beverage industry, where analog ordering is mainstream, overcoming the limits of their old system. By replacing it with EC-CUBE, the following have been achieved:
* Realization of Large-Scale BtoB EC Balancing Stability and Scalability (Approx. 10,000 items)
In a large-scale trade flow delivering about 10,000 items nationwide (excluding some remote islands), they systematically realized a one-stop checkout where both in-house delivery and direct manufacturer delivery can be settled in a single cart. Leveraging EC-CUBE's scalability, they built a mechanism to significantly expand product assortment without bearing inventory risks.
* Automation of Complex Logistics Logic Unique to BtoB
To maintain the mechanism of 'next-day delivery for orders placed by 3 PM', a complex logic was built on EC-CUBE that automatically determines 'the optimal shipping origin' within minutes based on inventory status and delivery distance from 5 regional warehouse hubs nationwide. Highly advanced requirements unique to BtoB have been systemized.
* 'No-Search UI/UX' Guiding Analog Business Customs to Digital
Pursuing efficiency for busy restaurant owners, they enabled placing orders for 'usual items' with just two clicks. They succeeded in a smooth transition (DX) from analog relationships of 'just a phone call' to digital ordering.
UCC Coffee Professional BtoB EC Portal Site TOP Page
UCC Coffee Professional BtoB EC Product Purchase Site 'FOODS FRIDGE' TOP Page
About 'EC-CUBE'
Released as open source in September 2006, 'EC-CUBE' has been utilized by many, resulting in it being certified as the No. 1 market share EC construction open source in Japan (*1) and No. 1 in the number of stores used by online shops with monthly sales of over 10 million yen (*2).
In March 2026, the product concept and service structure were revamped to an 'Operation-Adaptive Commerce Platform' that optimizes to the company's unique trade flows and business flows, rather than forcing the business to fit the system. Utilizing the infinite customizability based on open source, corporate-specific business logic is implemented as digital assets without vendor lock-in. It supports continuous evolution through AI x DX and the creation of competitive advantages.
Additionally, under a thorough information disclosure policy, we provide tripartite security support centered on 'applications', 'environments', and 'people' so that secure business operations can be conducted tailored to constantly changing compliance needs and internal security requirements.
Click here for more details about EC-CUBE.
*1: According to the '3rd Open Source Software Utilization Business Fact-Finding Survey' by the Information-technology Promotion Agency, Japan (IPA)
*2: According to '1st Online Shop Trend Survey - Small/Large Online Shops - Satisfaction with current cart systems answered by Web managers of shops with monthly sales under/over 10 million yen' by EC Marketing Inc.
■ YRGLM Inc. Overview
Company Name: EC-CUBE Co., Ltd.
Tokyo Head Office: 12F X-PRESS Yurakucho, 2-2-1 Yurakucho, Chiyoda-ku, Tokyo 100-0006
Osaka Head Office: 2-2 Umeda, Kita-ku, Osaka 530-0001
EC-CUBE Co., Ltd. (Tokyo Head Office: Chiyoda-ku, Tokyo / Osaka Head Office: Kita-ku, Osaka; CEO: Susumu Iwata, hereinafter 'EC-CUBE'), a consolidated subsidiary of YRGLM Inc. (Headquarters: Kita-ku, Osaka; CEO: Susumu Iwata, hereinafter 'YRGLM'), has published a case study of UCC Coffee Professional Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Katsuhiko Kato, hereinafter 'UCC Coffee Professional') solving complex BtoB-specific logistics logic and large-scale transaction issues using 'EC-CUBE'.
'EC-CUBE Site Award -20th Anniversary-' Winner 2nd Series
Case Study Article of UCC Coffee Professional
Furthermore, this case has been awarded the 'Enterprise Experience Leader Award', the highest honor of the 'EC-CUBE Site Award -20th Anniversary-', which commends excellent Customer Experience (CX) in commemoration of its 20th release anniversary in September 2026.
Highlights of UCC Coffee Professional's EC Site Construction Case
UCC Coffee Professional, which plays a core role in the UCC Group's commercial service business, faced the challenge of how to digitalize the business customs of the food and beverage industry, where analog ordering is mainstream, overcoming the limits of their old system. By replacing it with EC-CUBE, the following have been achieved:
* Realization of Large-Scale BtoB EC Balancing Stability and Scalability (Approx. 10,000 items)
In a large-scale trade flow delivering about 10,000 items nationwide (excluding some remote islands), they systematically realized a one-stop checkout where both in-house delivery and direct manufacturer delivery can be settled in a single cart. Leveraging EC-CUBE's scalability, they built a mechanism to significantly expand product assortment without bearing inventory risks.
* Automation of Complex Logistics Logic Unique to BtoB
To maintain the mechanism of 'next-day delivery for orders placed by 3 PM', a complex logic was built on EC-CUBE that automatically determines 'the optimal shipping origin' within minutes based on inventory status and delivery distance from 5 regional warehouse hubs nationwide. Highly advanced requirements unique to BtoB have been systemized.
* 'No-Search UI/UX' Guiding Analog Business Customs to Digital
Pursuing efficiency for busy restaurant owners, they enabled placing orders for 'usual items' with just two clicks. They succeeded in a smooth transition (DX) from analog relationships of 'just a phone call' to digital ordering.
UCC Coffee Professional BtoB EC Portal Site TOP Page
UCC Coffee Professional BtoB EC Product Purchase Site 'FOODS FRIDGE' TOP Page
About 'EC-CUBE'
Released as open source in September 2006, 'EC-CUBE' has been utilized by many, resulting in it being certified as the No. 1 market share EC construction open source in Japan (*1) and No. 1 in the number of stores used by online shops with monthly sales of over 10 million yen (*2).
In March 2026, the product concept and service structure were revamped to an 'Operation-Adaptive Commerce Platform' that optimizes to the company's unique trade flows and business flows, rather than forcing the business to fit the system. Utilizing the infinite customizability based on open source, corporate-specific business logic is implemented as digital assets without vendor lock-in. It supports continuous evolution through AI x DX and the creation of competitive advantages.
Additionally, under a thorough information disclosure policy, we provide tripartite security support centered on 'applications', 'environments', and 'people' so that secure business operations can be conducted tailored to constantly changing compliance needs and internal security requirements.
Click here for more details about EC-CUBE.
*1: According to the '3rd Open Source Software Utilization Business Fact-Finding Survey' by the Information-technology Promotion Agency, Japan (IPA)
*2: According to '1st Online Shop Trend Survey - Small/Large Online Shops - Satisfaction with current cart systems answered by Web managers of shops with monthly sales under/over 10 million yen' by EC Marketing Inc.
■ YRGLM Inc. Overview
Company Name: EC-CUBE Co., Ltd.
Tokyo Head Office: 12F X-PRESS Yurakucho, 2-2-1 Yurakucho, Chiyoda-ku, Tokyo 100-0006
Osaka Head Office: 2-2 Umeda, Kita-ku, Osaka 530-0001