Osaka Chamber of Commerce and Industry and Xserver Inc. partner to launch “IT Infrastructure Support for Regional and Small/Medium Enterprises”

Xserver Inc. (Headquarters: Kita-ku, Osaka; Representative Director: Naoki Kobayashi), which operates the rental server with the No. 1 domestic market share (*1), has partnered with the Osaka Chamber of Commerce and Industry to launch a new support model aimed at solving IT infrastructure issues for regional small and medium-sized enterprises. This initiative provides integrated support from "identifying issues to execution support (server migration, etc.)" in collaboration with the Osaka Chamber of Commerce and Industry for IT infrastructure issues faced by regional companies. ■ Background and mechanism of the initiative with the Osaka Chamber of Commerce and Industry In regional and small/medium enterprises, the following IT infrastructure issues are becoming apparent: Aging servers and email environments are being used without being updated. Due to the absence of IT personnel, the practical burden of migration and maintenance is large. Even if support organizations understand the issues, it is difficult to take on technical support. Therefore, in this initiative, the Osaka Chamber of Commerce and Industry and our company will collaborate to provide integrated support from identifying issues to server migration support for regional companies, thereby boosting IT infrastructure updates. In addition to our company's No. 1 domestic market share operation track record, our stable server environment and support system that can handle companies without IT personnel were evaluated, leading to the construction of this partnership model. ■ Pilot case: Supporting server migration for about 50 SMEs in Toyonaka City As a pilot case for this model, under the collaboration with the Osaka Chamber of Commerce and Industry, we are sequentially proceeding with server environment migration and update support for about 50 SMEs in Toyonaka City. For target companies, in addition to support for server and domain migration, we provide technical inquiry response, etc., and support migration according to each company's situation. ■ Toward collaboration between Osaka Chamber of Commerce and Industry and Xserver Inc. ▼ Mr. Takashi Ishida, Management Information Center, Osaka Chamber of Commerce and Industry: Many SMEs have issues with IT infrastructure development such as websites and email servers. Xserver Inc. is a reliable partner with a track record of introduction by over 250,000 companies (*2) and 2.5 million site operations (*3). Through this partnership, we expect that even SMEs without specialized knowledge can introduce and relocate highly reliable systems with peace of mind and prepare their IT infrastructure environment. Through this support model, we hope to accelerate the digitalization of more SMEs and lead to the strengthening of their management foundation. ▼ Naoki Kobayashi, Representative Director and President, Xserver Inc.: In promoting the digitalization of regional companies, safe and stable IT infrastructure is an essential foundation. Through this partnership with the Osaka Chamber of Commerce and Industry, I am very happy to be able to directly utilize our company's strengths, such as our No. 1 domestic market share server operation track record, technical capabilities, and support system, for support for regional companies. We will continue to strongly support the sustainable growth of SMEs across Japan from the infrastructure side through this initiative. ■ Recruitment of "Alliance Partners (Support Organizations)" Looking ahead to the further expansion of this model, we are widely recruiting partners (Chambers of Commerce, local governments, financial institutions, etc.) who can promote IT infrastructure updates for regional companies together with us. Since our company handles the practical work of technical response, partners can provide value-added services such as "security enhancement" and "update to a stable IT environment" to their member and customer companies while suppressing the burden on their own organizations. For details on how to collaborate and the system, please feel free to consult us from the following. [Inquiry form regarding collaboration] *Please send it under the inquiry category "Consultation on collaboration." Xserver Inc. will continue to contribute to the sustainable growth of regional companies and the strengthening of their digital utilization foundation by utilizing the technical capabilities and support system cultivated as a domestic cloud operator. Xserver Inc. ■ Company Overview Name: Xserver Inc., Headquarters: Grand Front Osaka Tower A 32F, 4-20 Ofuka-cho, Kita-ku, Osaka-shi, Osaka, Representative: Naoki Kobayashi, Representative Director, Established: January 23, 2004, Capital: 100 million yen (including capital reserve), Business content: Cloud infrastructure business, Web application system development business, other internet-related service businesses, URL: https://www.xserver.co.jp/ *1 As of December 2025, researched by W3Techs. *2 As of April 2026, total number of corporate accounts in Xserver and XServer Business. *3 As of September 2025, total number of operated sites in Xserver and XServer Business.