Perxona Introduces AI Avatar "Will" as a Designer on LOT DESIGN's Official Website, Creating a New Brand Customer Service Experience in the Interior Design Industry with Behavior AI™
Perxona, an enterprise AI avatar platform, has deployed a dedicated AI designer, 'Will', on the official website of interior design brand LOT DESIGN. Utilizing proprietary Behavior AI™, it offers a natural, brand-aligned communication experience beyond simple chatbots.
📋 Article Processing Timeline
- 📰 Published: April 10, 2026 at 21:00
- 🔍 Collected: April 11, 2026 at 00:24 (3h 24m after Published)
- 🤖 AI Analyzed: April 20, 2026 at 04:08 (219h 43m after Collected)
Friday, April 10, 2026. Perxona, an AI avatar platform for enterprises, announced a case study of its implementation with the interior design brand "LOT DESIGN."
A dedicated designer named "Will" was introduced as an AI avatar on LOT DESIGN's official website, providing a new communication experience for visiting users.
This initiative is not merely the introduction of AI chat support. By combining AI avatars, brand image design, and its proprietary "Behavior AI™" technology, Perxona has reconstructed the very existence of a designer into a "dedicated AI staff member" capable of interacting with customers in real-time on the site.
While handling tasks such as guiding service details, responding to frequently asked questions, and supporting initial consultations, the AI avatar "Will" realizes a natural interactive experience that reflects LOT DESIGN's unique atmosphere and values.
Users can not only receive information but also proceed with consultations while feeling the brand's vibe. For the company, this is expected to strengthen touchpoints on the website and optimize response workloads.
## From an "Answering Entity" to an "Entity that Embodies the Brand"
In the realm of interior design and spatial proposals, not only price and functionality but also trust in expertise, compatibility with the brand, and a sense of security during proposals are critical decision factors.
Therefore, the impression given at the first touchpoint on a corporate website greatly affects the customer experience.
Perxona's Behavior AI™ enables interaction design tailored to each brand's tone, conversational rhythm, and nuances of expression, rather than simply returning text.
As a result, "Will" functions not as a robotic FAQ responder, but as an entity responsible for communication that closely aligns with the brand's worldview.
## Expanding the Possibilities of AI Avatar Utilization in the Interior Design Industry
This implementation serves as a case study demonstrating that AI avatars can function as viable customer touchpoints even in fields such as interior design, renovation, and residential/commercial space proposals.
While high expertise is required, AI avatar guidance easily demonstrates its value in situations like initial consultations, basic guidance, and promoting service understanding, making it an effective entry point for brand comprehension.
Perxona aims to utilize AI not just as a tool for operational efficiency, but as a "dedicated AI staff member" that actually works while conveying the company's values and personality.
This collaboration with LOT DESIGN manifests this concept in a concrete form.
## Making the Corporate Website Experience Itself More Multi-dimensional
Until now, AI utilization on corporate websites has generally been perceived as an extension of "inquiry handling" and "information search."
However, through AI avatars, Perxona evolves the corporate website itself into a more multi-dimensional and memorable brand touchpoint.
Perxona will continue to deploy practical and scalable AI avatar solutions across various fields, including design, retail, services, education, and corporate PR, updating the nature of communication between companies and customers.
A dedicated designer named "Will" was introduced as an AI avatar on LOT DESIGN's official website, providing a new communication experience for visiting users.
This initiative is not merely the introduction of AI chat support. By combining AI avatars, brand image design, and its proprietary "Behavior AI™" technology, Perxona has reconstructed the very existence of a designer into a "dedicated AI staff member" capable of interacting with customers in real-time on the site.
While handling tasks such as guiding service details, responding to frequently asked questions, and supporting initial consultations, the AI avatar "Will" realizes a natural interactive experience that reflects LOT DESIGN's unique atmosphere and values.
Users can not only receive information but also proceed with consultations while feeling the brand's vibe. For the company, this is expected to strengthen touchpoints on the website and optimize response workloads.
## From an "Answering Entity" to an "Entity that Embodies the Brand"
In the realm of interior design and spatial proposals, not only price and functionality but also trust in expertise, compatibility with the brand, and a sense of security during proposals are critical decision factors.
Therefore, the impression given at the first touchpoint on a corporate website greatly affects the customer experience.
Perxona's Behavior AI™ enables interaction design tailored to each brand's tone, conversational rhythm, and nuances of expression, rather than simply returning text.
As a result, "Will" functions not as a robotic FAQ responder, but as an entity responsible for communication that closely aligns with the brand's worldview.
## Expanding the Possibilities of AI Avatar Utilization in the Interior Design Industry
This implementation serves as a case study demonstrating that AI avatars can function as viable customer touchpoints even in fields such as interior design, renovation, and residential/commercial space proposals.
While high expertise is required, AI avatar guidance easily demonstrates its value in situations like initial consultations, basic guidance, and promoting service understanding, making it an effective entry point for brand comprehension.
Perxona aims to utilize AI not just as a tool for operational efficiency, but as a "dedicated AI staff member" that actually works while conveying the company's values and personality.
This collaboration with LOT DESIGN manifests this concept in a concrete form.
## Making the Corporate Website Experience Itself More Multi-dimensional
Until now, AI utilization on corporate websites has generally been perceived as an extension of "inquiry handling" and "information search."
However, through AI avatars, Perxona evolves the corporate website itself into a more multi-dimensional and memorable brand touchpoint.
Perxona will continue to deploy practical and scalable AI avatar solutions across various fields, including design, retail, services, education, and corporate PR, updating the nature of communication between companies and customers.