XRSPACE and Riversoft Announce Travel Industry DX Use Cases Driven by AI Avatar 'Perxona'
XRSPACE, in collaboration with Riversoft, announced the successful implementation of its AI avatar service 'Perxona' in the travel industry. Showcasing use cases at Japan's Setouchi Golf Resort and Japan Boost Travel, they highlighted AI technology that enables proactive, multilingual customer service and booking support.
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- 📰 Published: May 23, 2026 at 01:51
- 🔍 Collected: May 22, 2026 at 17:31
- 🤖 AI Analyzed: May 23, 2026 at 05:52 (12h 20m after Collected)
(From left to right) Ryuichi Iwayanagi, General Manager of Sales at Resol Co., Ltd.; Kurt Liu, CEO of XRSPACE; Chen Yi-Hsuan, Chairperson of Taipei Association of Travel Agents; Peter Chou, Founder of XRSPACE; Alex Kuo, CEO of Riversoft.
Coinciding with the opening of the "TTE Taipei International Tourism Expo," AI has become a new key driver for digital transformation (DX) in the travel industry. XRSPACE CO., LTD. (Headquarters: Taipei, Taiwan; hereafter XRSPACE) today held the "XRSPACE x Riversoft Travel AI Application Presentation and Industry Exchange" jointly with its travel technology partner Riversoft (Changchuan Information; hereafter Riversoft), officially announcing the practical implementation results of its enterprise AI avatar service "Perxona" in the travel industry.
This presentation, centered around the core concept of "Launched, Deployable, Monetizable," introduces how Perxona has evolved through "Avatar + Behavior AI™". It showcases practical scenarios where the avatar acts like a dedicated travel staff member, offering proactive customer service, 24/7 real-time multilingual support, travel plan recommendations, destination sightseeing guidance, and reservation/order processing.
AI Use Cases from XRSPACE and Riversoft Collaboration: Japan Boost Travel "JoJo"
Resol Setouchi Golf Resort AI Avatar "Nagisa"
■ Two Major Use Cases Launched: Japan Boost Travel's "JoJo" and Setouchi Golf Resort's "Nagisa"
The main exhibits this time include deployments in two travel scenarios within the Japanese market. The first is "Nagisa" at the Setouchi Golf Resort, part of Japan's Resol Group (Resol Holdings Co., Ltd.; hereafter Resol). Nagisa assists domestic and international travelers by providing information on golf courses, accommodation and dining services, access routes, and sightseeing plans. The second is "JoJo," a travel AI avatar jointly implemented by Perxona and Riversoft on the "Japan Boost Travel" platform. With a friendly avatar character and real-time conversational capabilities, JoJo helps travelers search for and receive recommendations on Japan travel plans, guiding them through the booking and purchasing process, allowing users to directly experience how AI is permeating the frontline of travel services.
Riversoft's Japan Boost Travel "JoJo" / Resol's Setouchi Golf Resort "Nagisa"
Talk to JoJo
Talk to Nagisa
■ The Innovation Brought by Behavior AI™
Unlike conventional text-based chatbots, Behavior AI™, developed by XRSPACE, instantly and automatically generates 3D avatar movements synchronized with speech. It completely eliminates the need for motion capture equipment or complex calibration processes. It breaks through the limitations of 2D text, realizing avatar digitization and rich, distinctive expressions.
■ Comments from XRSPACE
XRSPACE stated the following:
In the AI era, characterized by an overflow of information, rapid changes, and frequent updates, what is more valuable is the ability to proactively understand travelers and provide the most accurate, personalized service. Furthermore, through natural conversation, complex planning can be integrated, culminating in completed reservations and orders. Perxona is not merely an upgrade to AI chatbots for customer support. Through the market-leading Behavior AI™, it equips AI avatars with real-time interactive capabilities to express emotions, providing travelers with the most human-like AI experience. From Japan Boost Travel's 'JoJo' to Resol's 'Nagisa,' we are witnessing Perxona reliably realizing AI implementation and monetization for travel businesses, thanks to the deep integration of the travel plan recommendation engine and booking system.
This partnership with Riversoft demonstrates a deployment model for Perxona within the travel technology ecosystem. By combining Riversoft's industry integration capabilities with Perxona's AI avatars, both companies will continue to jointly explore the further possibilities of AI in areas such as travel websites, customer service at travel expos, destination marketing (tourism promotion), travel product recommendations, and B2B industry services.
■ Comments from Riversoft
Riversoft stated the following:
The essence of travel services is communication between people
Coinciding with the opening of the "TTE Taipei International Tourism Expo," AI has become a new key driver for digital transformation (DX) in the travel industry. XRSPACE CO., LTD. (Headquarters: Taipei, Taiwan; hereafter XRSPACE) today held the "XRSPACE x Riversoft Travel AI Application Presentation and Industry Exchange" jointly with its travel technology partner Riversoft (Changchuan Information; hereafter Riversoft), officially announcing the practical implementation results of its enterprise AI avatar service "Perxona" in the travel industry.
This presentation, centered around the core concept of "Launched, Deployable, Monetizable," introduces how Perxona has evolved through "Avatar + Behavior AI™". It showcases practical scenarios where the avatar acts like a dedicated travel staff member, offering proactive customer service, 24/7 real-time multilingual support, travel plan recommendations, destination sightseeing guidance, and reservation/order processing.
AI Use Cases from XRSPACE and Riversoft Collaboration: Japan Boost Travel "JoJo"
Resol Setouchi Golf Resort AI Avatar "Nagisa"
■ Two Major Use Cases Launched: Japan Boost Travel's "JoJo" and Setouchi Golf Resort's "Nagisa"
The main exhibits this time include deployments in two travel scenarios within the Japanese market. The first is "Nagisa" at the Setouchi Golf Resort, part of Japan's Resol Group (Resol Holdings Co., Ltd.; hereafter Resol). Nagisa assists domestic and international travelers by providing information on golf courses, accommodation and dining services, access routes, and sightseeing plans. The second is "JoJo," a travel AI avatar jointly implemented by Perxona and Riversoft on the "Japan Boost Travel" platform. With a friendly avatar character and real-time conversational capabilities, JoJo helps travelers search for and receive recommendations on Japan travel plans, guiding them through the booking and purchasing process, allowing users to directly experience how AI is permeating the frontline of travel services.
Riversoft's Japan Boost Travel "JoJo" / Resol's Setouchi Golf Resort "Nagisa"
Talk to JoJo
Talk to Nagisa
■ The Innovation Brought by Behavior AI™
Unlike conventional text-based chatbots, Behavior AI™, developed by XRSPACE, instantly and automatically generates 3D avatar movements synchronized with speech. It completely eliminates the need for motion capture equipment or complex calibration processes. It breaks through the limitations of 2D text, realizing avatar digitization and rich, distinctive expressions.
■ Comments from XRSPACE
XRSPACE stated the following:
In the AI era, characterized by an overflow of information, rapid changes, and frequent updates, what is more valuable is the ability to proactively understand travelers and provide the most accurate, personalized service. Furthermore, through natural conversation, complex planning can be integrated, culminating in completed reservations and orders. Perxona is not merely an upgrade to AI chatbots for customer support. Through the market-leading Behavior AI™, it equips AI avatars with real-time interactive capabilities to express emotions, providing travelers with the most human-like AI experience. From Japan Boost Travel's 'JoJo' to Resol's 'Nagisa,' we are witnessing Perxona reliably realizing AI implementation and monetization for travel businesses, thanks to the deep integration of the travel plan recommendation engine and booking system.
This partnership with Riversoft demonstrates a deployment model for Perxona within the travel technology ecosystem. By combining Riversoft's industry integration capabilities with Perxona's AI avatars, both companies will continue to jointly explore the further possibilities of AI in areas such as travel websites, customer service at travel expos, destination marketing (tourism promotion), travel product recommendations, and B2B industry services.
■ Comments from Riversoft
Riversoft stated the following:
The essence of travel services is communication between people
FAQ
XRSPACEとRiversoft社が共同発表したAIアバターサービスは何ですか？
エンタープライズ向けAIアバターサービス「Perxona（パーソナ）」です。旅行業界におけるデジタルトランスフォーメーション（DX）を推進するために導入されました。
「Perxona」の旅行業界での具体的な導入事例は？
リソルグループの瀬戸内ゴルフリゾートに導入されたAIアバター「なぎさ」と、Japan Boost Travelプラットフォームに導入された旅行AIアバター「JoJo」の2つの事例があります。
瀬戸内ゴルフリゾートのAIアバター「なぎさ」は何をサポートしますか？
国内外の旅行者に対して、ゴルフコースの情報、宿泊・飲食サービス、アクセス方法、観光プランなどの案内をサポートします。
Japan Boost TravelのAIアバター「JoJo」の特徴は何ですか？
親しみやすいアバターキャラクターとリアルタイムの対話能力を持ち、旅行者の日本旅行プランの検索やおすすめ、予約・購入導線への誘導をサポートします。
XRSPACEの「Behavior AI™」とはどのような技術ですか？
言葉と連動する3Dアバターの動きを即座に自動生成する技術です。モーションキャプチャー設備や繁雑な調整が不要で、アバターに豊かな表現力を持たせることができます。