Introduction of 'LIQUID eKYC' Online Identity Verification Service for Mobile Contracts

X-Mobile Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Masanori Kino; hereinafter 'X-Mobile') will implement 'LIQUID eKYC,' an online identity verification service provided by Liquid, Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Keiki Hasegawa; hereinafter 'Liquid'), a member of the ELEMENTS Group, for mobile contract identity verification starting March 27, 2026.

■ Background and Benefits of Implementation

Previously, online mobile contract applications required a certain amount of time and effort to upload identity verification documents and undergo manual review.

With the introduction of 'LIQUID eKYC,' the identity verification process has become smoother and faster, streamlining the entire flow from application to service activation. Furthermore, by improving the accuracy of identity verification, we will strengthen the prevention of fraudulent applications, ensuring both security and stable, same-day activation operations.

※Please note that same-day activation may not be possible depending on the application details or review status.

■ Future Outlook

X-Mobile is committed to improving customer convenience and accelerating contract procedures, while also focusing on preventing fraudulent contracts and strengthening security. By implementing 'LIQUID eKYC,' we aim to provide a safe and seamless online contract experience, making our communication services more accessible and reliable for a wider range of customers.

We will also strengthen our support system for customers who find it difficult to visit our stores or who wish to start using our services immediately, building an environment where people of all regions and generations can utilize our communication services.

■ About X-Mobile Services

X-Mobile operates as an MVNO utilizing docomo, au, Softbank, and Rakuten networks, offering rate plans that meet diverse needs, including SIMs with voice calls, mobile Wi-Fi, and device bundle plans. We serve a wide range of users from young people to seniors through both our nationwide store network and online applications. Our strengths include industry-first collaborations with influencers and companies, as well as unique pricing structures, allowing us to offer services that go beyond the traditional 'cheap SIM' framework.

■ About the Online Identity Verification Service 'LIQUID eKYC'

This service allows for the completion of identity verification required for online contracts, account registration, and bank account opening entirely online. It offers methods such as photographing identity documents like driver's licenses or My Number cards, reading IC chips, and matching them with selfie photos, as well as methods utilizing Public Personal Authentication (JPKI / Smartphone JPKI). It can also be used for age verification, such as for student discounts. Through proprietary AI, biometric authentication, and OCR technologies, it achieves a low abandonment rate from the start to the completion of the process. The ELEMENTS Group has surpassed 150 million cumulative identity verifications and over 600 client companies.

Website: https://liquidinc.asia/liquid-ekyc/