xID and Mirairo Announce Strategic Partnership to Build an Inclusive Digital Notification Infrastructure

xID Inc. (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Hikaru Kusaka; hereinafter "the Company") has signed a basic agreement with Mirairo Inc. (Headquarters: Yodogawa-ku, Osaka; President and CEO: Shunya Kakiuchi; hereinafter "Mirairo"), operator of the digital disability certificate "Mirairo ID", to establish a strategic partnership aimed at realizing inclusive GovTech services.

Through this partnership, xID will integrate its digital postal service "SmartPOST" with Mirairo ID, aiming to create an environment where individuals with disabilities can securely receive important administrative notifications from local governments anytime and anywhere.

◾️ Background of the Partnership

The Japanese government is currently advancing initiatives to realize "push-type administration," delivering necessary information to each resident at the appropriate time. However, paper-based notifications still pose significant accessibility challenges, particularly for individuals with visual impairments, making content verification burdensome.

Additionally, rising postal fees and other factors have increased demand among local governments for more efficient notification processes and reduced mailing costs.

xID has previously provided "SmartPOST," a digital postal service that uses My Number Cards for identity verification to deliver important notifications directly from local governments to residents.

By combining Mirairo ID’s user base of over 600,000 users with Mirairo’s expertise in accessibility, this partnership aims to build a digital notification infrastructure that enables access to essential administrative information for everyone, regardless of disability status.

◾️ Key Initiatives Under the Partnership

1. Integration with Mirairo ID to Provide a Digital Mailbox Function

xID will integrate SmartPOST with Mirairo ID to build a system enabling users to receive important notifications from local governments directly within the Mirairo ID app.

2. Realizing an Inclusive Notification Experience

To ensure diverse users, including those with visual impairments, can accurately and smoothly understand notification content, the partnership will promote inclusive (accessibility) features such as voice reading.

3. Joint Development of a Municipal Integration Option

The companies will jointly propose a "SmartPOST Mirairo ID Integration Option" (provisional name) to local governments as a comprehensive digital notification solution that includes support for people with disabilities.

◾️ Expected Benefits of the Initiative

Local Governments

Enable more comprehensive digitalization of administrative notifications, including improved information delivery to people with disabilities.

Residents (People with Disabilities)

With Mirairo ID, residents can receive notifications from local governments anytime, anywhere, significantly improving convenience for people with disabilities:

Physical Disabilities: Individuals who face difficulty with physical actions such as retrieving mail from a mailbox, opening envelopes, or turning pages can access information directly on their smartphones.

Visual Impairments: Even when unable to access information from paper mail, users can understand content stress-free through voice reading functions.

Developmental Disabilities: Users who struggle with organizing and storing large volumes of paper documents—often leading to lost mail or missed deadlines—can benefit from automatic organization and storage of past notifications within the app, reducing the risk of oversight or loss.

Intellectual Disabilities: For those who find complex administrative language difficult to understand, the ability to copy and paste text directly into translation tools allows them to grasp content at their own pace.

xID

Strengthen inclusive capabilities in administrative digitalization, advancing efforts to ensure reliable information delivery to a broader range of residents.

◾️ Executive Comments

Shunya Kakiuchi, President and CEO, Mirairo Inc.

An inclusive perspective is essential to realizing the government’s vision of push-type administration. We believe the significance of this partnership lies in its ability to simultaneously address municipal challenges—such as rising postal costs—and promote the long-overlooked inclusivity of information infrastructure.

Together with xID, a leader in municipal digital transformation, we will begin by jointly developing a digital administrative notification service. By combining our expertise, we aim to pioneer next-generation GovTech solutions. With a long-term vision, we will contribute to building sustainable social infrastructure where everyone can live barrier-free.

Hikaru Kusaka, President and CEO, xID Inc.

While many local governments are progressing toward digitalizing administrative notifications, challenges remain in ensuring all residents equally benefit from these advancements.

Amid growing concerns over labor shortages, we believe future administrative and citizen services must increasingly respond to the diverse needs of individuals.

By partnering with Mirairo, a company with extensive knowledge and achievements in universal design, we will leverage digital technologies to reduce administrative burdens while realizing a GovTech service that leaves no one behind.

Through this partnership, we aim to create an environment where everyone, regardless of disability, can access essential administrative information.

◾️ About SmartPOST

SmartPOST is a digital postal service that delivers important notifications from local governments and enterprises directly to individuals, using My Number Card-based identity verification.

Senders can create and distribute both paper and digital notifications through the same system, enabling a seamless transition to digital without disrupting existing workflows.

Unlike emails or SMS, SmartPOST only delivers notifications from trusted sources, minimizing risks of phishing and impersonation, allowing recipients to receive critical information securely.

SmartPOST for Municipalities and Enterprises: https://xid.inc/smartpost/

SmartPOST for Users: https://lp.smartpost.jp/

◾️ About xID Inc.

xID is a GovTech startup offering the digital ID app "xID" and the digital notification service "SmartPOST," both leveraging My Number Cards.

Collaborating with municipalities and enterprises, xID supports digital identity verification and administrative processes, contributing to improved citizen convenience, administrative efficiency, and a sustainable digital society.

Headquarters: 2-1-6 Hibiya Park Front, 19F, Chiyoda-ku, Tokyo

Representative: President and CEO Hikaru Kusaka

Founded: May 2012

Business: Specialized digital ID solutions based on My Number Cards

Corporate Website: https://xid.inc/

◾️ About Mirairo Inc.

Guided by the corporate philosophy of "Barrier = Value," Mirairo transforms societal barriers (disabilities) into value by providing infrastructure and solutions from the perspective of people with disabilities. Through initiatives centered on the digital disability certificate "Mirairo ID," corporate training, and research & consulting support, Mirairo aims to create a society where people with disabilities and their families can enjoy today and look forward to tomorrow.