Cloud Shift Management 'Rakushifu by SmartHR' Adopted by Food Chain 'Yoshix HD' for its Taiwan Taipei Store

Crossbit Inc. (Location: Chiyoda-ku, Tokyo; Representative Director: Kosaku Kokubo; hereinafter referred to as 'Crossbit'), which aims to maximize the value of the 'working experience' with 'shifts' as its focus, announces that 'Rakushifu by SmartHR', a cloud shift management service, will be introduced to Taiwan Yuxikes Co., Ltd., the local subsidiary of Yoshix Holdings Co., Ltd. (Location: Nagoya City, Aichi Prefecture; Representative Director: Masanari Yoshioka; TSE Prime/MEP Premier; hereinafter referred to as 'Yoshix HD'), a company that operates multiple food brands including 'Yatai Sushi'. The new store is scheduled to open on July 29, 2026, in Taipei, Taiwan. 'Rakushifu' supports multiple languages and resolves challenges in shift management for overseas store expansion.

◾️Background and Challenges of Implementing 'Rakushifu' Cloud Shift Management

Yoshix HD, a food chain with multi-industry and multi-store operations in Japan, has adopted 'Rakushifu' as its shift management tool for its first foray into the bustling district of Taipei, Taiwan. Overseas expansion presents complex operational challenges not found domestically, such as a mix of Japanese and locally hired staff, and multiple employees speaking different languages sharing shifts in one workplace. Miscommunication and errors in relaying shift changes can directly lead to risks in store operations. 'Rakushifu' supports multiple languages, allowing each staff member, even overseas, to confirm, request, and communicate shifts in their own language. Operations that do not require staff to be conscious of language barriers prevent confusion on-site and support smooth store setup and operation.

◾️'Rakushifu' Support Status for Overseas Expansion

Item

Support Status

Staff App (Rakushifu TeamApp)

Multilingual support available

LINE Integration

Multilingual support available

◾️Comments from Person in Charge

Yutaro Yoshioka, Head of Overseas Strategy Preparation Office, Yoshix Holdings Co., Ltd.

For the first overseas expansion of 'Yatai Sushi', one of the major challenges was communication among staff speaking different languages, particularly daily shift management. While managing local staff in Taiwan remotely, I was concerned that errors in shift submissions or urgent change notifications could pose significant risks to store operations.

That's when 'Rakushifu' caught our attention.

With its integration with LINE, which is commonly used in Taiwan, and its advanced multilingual support including Traditional Chinese, 'Rakushifu' was the optimal tool to address our challenges. Even during the training period in Japan, we had staff try it out, and thanks to its intuitive interface, it was adopted surprisingly smoothly. We received positive feedback, with many staff members saying, 'It's easy to use because I can apply in my own language.'

By establishing a system where everyone can accurately share shifts on the same platform without being conscious of language barriers, we have prevented on-site confusion and can look forward to the store's launch with peace of mind.

Starting with the first store in Taiwan, we are considering multiple store expansions locally and further overseas expansion in the future. With 'Rakushifu' as our strong partner, we aim to promote an environment where each staff member can work vibrantly across borders, and expand our network of lively stores that will be loved by the local community for a long time.

◾️About 'Rakushifu by SmartHR'

'Rakushifu by SmartHR' is a cloud service that liberates the 'power to work' of shift workers. Through 'Rakushifu' for shift creation and management, the official app 'Rakushifu TeamApp' that supports communication with staff, and 'Rakushifu Automation' which uses AI to automatically create shifts, it supports operational efficiency and improves the working experience.

Details of 'Rakushifu by SmartHR': https://rakushifu.jp

◾️About Yoshix HD

Company Name: Yoshix Holdings Co., Ltd. (TSE Prime/MEP Premier)

Location: Yoshix Building, 1-9-30 Tokugawa, Higashi-ku, Nagoya City, Aichi Prefecture, 461-0025

Established: April 1, 1985

Capital: 361,355,000 yen

Business Description: Operates over 400 stores in 40 prefectures nationwide, including the authentic craftsman nigiri sushi izakaya 'Yatai Sushi' and the hitokuchi gyoza izakaya 'Hitokuchi Gyoza no Itadaki', among 10 other business formats.

URL: https://yossix.co.jp/

◾️About Crossbit Inc.

Crossbit advocates for a transformation from 'Workforce Management' to 'Workforce Enablement', liberating the potential of each individual. The company provides comprehensive support for workplaces in all industries that employ shift workers. As a member of the SmartHR group since May 2026, it aims to realize a working experience that supports from the site level to management.

◾️Company Information

Company Name: Crossbit Inc.

Location: Hibiya Park Front 19F, 2-1-6 Uchisaiwai-cho, Chiyoda-ku, Tokyo

Representative: Representative Director Kosaku Kokubo

Established: April 2016

Company URL: https://x-bit.co.jp