Japan's No.1 Site Controller 'Neppan! Site Controller ++' Integrates with Automatic Cancellation Fee Billing Service 'Payn'!
Rakuten Travel Service's top-share 'Neppan!' has partnered with 'Payn' to automate cancellation fee collection for hotels. Initial and monthly integration fees are free.
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- 📰 Published: April 4, 2026 at 01:00
- 🔍 Collected: April 3, 2026 at 17:09
- 🤖 AI Analyzed: April 21, 2026 at 03:19 (418h 9m after Collected)
Rakuten Travel Service, Inc. (Headquarters: Setagaya-ku, Tokyo, Representative Director and President: Yoshiyuki Takano, hereinafter 'Rakuten Travel Service') has achieved system integration with 'Payn', an automated cancellation fee billing and collection service provided by Payn, Inc. (Headquarters: Chuo-ku, Tokyo, Representative Director and CEO: Kyohei Yamashita, hereinafter 'Payn').
The integration of Rakuten Travel Service's 'Neppan! Site Controller ++', which boasts the highest number of installed facilities in Japan, and 'Payn' will automate the billing and collection of cancellation fees for accommodation facilities, supporting operational efficiency and revenue improvement.
[*1] According to Deloitte Tohmatsu MIC Research Institute Co., Ltd.
'Current Status and Outlook of the Hotel & Accommodation DX Solution Market 2024 Edition' https://mic-r.co.jp/mr/03250/
■ About the Integration of Neppan! Site Controller ++ and Payn
1. Automate cancellation fee billing without significantly changing existing workflows
By integrating 'Neppan! Site Controller ++' and 'Payn', it is no longer necessary to enter billing information into 'Payn' when a cancellation occurs, making it possible to automate the cancellation fee billing process without significantly altering the existing reservation management flow.
2. Substantially reduce the series of tasks from invoice creation to collection
'Payn' automates the series of tasks associated with cancellation fee billing, including invoice creation, notifying guests, sending reminders, and collecting payments, thereby drastically reducing the operational burden on facility staff. This allows staff to concentrate on higher value-added tasks.
■ Both Initial Setup and Monthly Fees are 0 Yen. Integration is possible without burdening facilities!
To commemorate this integration, the service is available with both initial setup and monthly fees at 0 yen. The provision of this integration for 0 yen aims to quickly reduce the burden of cancellation handling tasks in the accommodation industry and spread it as an established on-site operation. We strongly encourage accommodation facilities facing challenges with cancellation handling and billing tasks to consider this opportunity.
* The 0 yen integration offer may end as soon as a certain number of applications is reached, depending on the application status.
* Although there are no charges for the integration itself, a fee will be charged by Payn, Inc. if the cancellation fee is successfully collected.
■ About Payn
Payn, Inc. provides 'Payn' (https://payn.io), a billing tool that automates the billing and collection of cancellation fees for businesses that set cancellation policies, such as accommodation facilities and restaurants. In industries where these reservations occur
The integration of Rakuten Travel Service's 'Neppan! Site Controller ++', which boasts the highest number of installed facilities in Japan, and 'Payn' will automate the billing and collection of cancellation fees for accommodation facilities, supporting operational efficiency and revenue improvement.
[*1] According to Deloitte Tohmatsu MIC Research Institute Co., Ltd.
'Current Status and Outlook of the Hotel & Accommodation DX Solution Market 2024 Edition' https://mic-r.co.jp/mr/03250/
■ About the Integration of Neppan! Site Controller ++ and Payn
1. Automate cancellation fee billing without significantly changing existing workflows
By integrating 'Neppan! Site Controller ++' and 'Payn', it is no longer necessary to enter billing information into 'Payn' when a cancellation occurs, making it possible to automate the cancellation fee billing process without significantly altering the existing reservation management flow.
2. Substantially reduce the series of tasks from invoice creation to collection
'Payn' automates the series of tasks associated with cancellation fee billing, including invoice creation, notifying guests, sending reminders, and collecting payments, thereby drastically reducing the operational burden on facility staff. This allows staff to concentrate on higher value-added tasks.
■ Both Initial Setup and Monthly Fees are 0 Yen. Integration is possible without burdening facilities!
To commemorate this integration, the service is available with both initial setup and monthly fees at 0 yen. The provision of this integration for 0 yen aims to quickly reduce the burden of cancellation handling tasks in the accommodation industry and spread it as an established on-site operation. We strongly encourage accommodation facilities facing challenges with cancellation handling and billing tasks to consider this opportunity.
* The 0 yen integration offer may end as soon as a certain number of applications is reached, depending on the application status.
* Although there are no charges for the integration itself, a fee will be charged by Payn, Inc. if the cancellation fee is successfully collected.
■ About Payn
Payn, Inc. provides 'Payn' (https://payn.io), a billing tool that automates the billing and collection of cancellation fees for businesses that set cancellation policies, such as accommodation facilities and restaurants. In industries where these reservations occur