Webinar on June 11, 2026 (Thu) 19:00: Free Online Seminar on "Automated Follow-up Design That Reduced Cancellation Rate by 15% and Increased Consultations by 1.4x"
Key facts
- Webinar on June 11, 2026 (Thu) 19:00: Free Online Seminar on "Automated Follow-up Design That Reduced Cancellation Rate by 15% and Increased Consultations by 1.4x"
- Wrusty Inc. will hold a free online seminar on June 11, 2026. This seminar will explain how to reduce the cancellation rate of medical institutions by 15% and increase the number of consultations by 1.4 times through an automated follow-up design utilizing LINE.
- Source: PR Times
- Date: June 9, 2026
Direct answer
Wrusty Inc. will hold a free online seminar on June 11, 2026. This seminar will explain how to reduce the cancellation rate of medical institutions by 15% and increase the number of consultations by 1.4 times through an automated follow-up design utilizing LINE.
- Citation
- Webinar on June 11, 2026 (Thu) 19:00: Free Online Seminar on "Automated Follow-up Design That Reduced Cancellation Rate by 15% and Increased Consultations by 1.4x" (June 9, 2026), PR Times
- Source
- PR Times
- Date
- June 9, 2026
Wrusty Inc. will hold a free online seminar on June 11, 2026. This seminar will explain how to reduce the cancellation rate of medical institutions by 15% and increase the number of consultations by 1.4 times through an automated follow-up design utilizing LINE.
📋 Article Processing Timeline
- 📰 Published: June 9, 2026 at 20:33
- 🔍 Collected: June 9, 2026 at 11:51
- 🤖 AI Analyzed: June 12, 2026 at 16:52 (77h 1m after Collected)
Wrusty Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Ryo Ueda), which develops "march," an online medical consultation and patient acquisition operation system that "takes responsibility for results" for medical institutions by automating patient acquisition and continuous revenue generation using LINE, will hold a free online seminar for doctors and clinic operators nationwide titled "Automated Follow-up Design That Reduced Cancellation Rate by 15% and Increased Consultations by 1.4x" on June 11, 2026. This seminar will thoroughly explain the overall design that reduced cancellations by 15% through automated follow-ups and increased new patient consultations by 1.4 times.
The Problem of Cancellations in Medical Institutions—Losses That Can Be Prevented by Design
Patients book appointments but do not show up due to cancellations. Many medical institutions struggle with this situation. Voices from the medical field persist, such as "Staff manually handle appointment confirmation calls," "Slots go to waste every time a cancellation occurs," and "If patients don't come for consultations, it doesn't lead to continuous treatment afterward."
However, in many cases, this is not a problem of staff capability or patient motivation. It can be improved by creating an automated follow-up design that naturally guides patients to attend their appointments from booking to the completion of the consultation.
This seminar will explain, with practical examples and from a highly reproducible perspective, the automated follow-up design that has reduced the cancellation rate by 15% and increased consultations by 1.4 times, based on insights gained from supporting numerous medical institutions.
This seminar is free to attend, requires advance registration, and will be held online via Zoom. We encourage all clinic directors, administrative managers, and operational staff to participate.
Webinar Content (Partial)
Timing of cancellations and their structural causes
Methods for designing automated follow-ups to reduce cancellations without staff intervention
Key points to focus on in the patient journey from booking to consultation completion
Full disclosure of the automated follow-up design that achieved a 15% reduction in cancellation rate and a 1.4x increase in consultations
Reasons why medical institutions using "march" continue to increase their initial consultation completion rates
Recommended for:
Those who feel they have a high rate of post-booking cancellations and a low consultation completion rate
Those whose staff are burdened with handling cancellations
Those who feel patient acquisition costs are wasted because consultations do not lead to follow-ups
Those who want to reduce staff workload by automating the process from booking to consultation completion
Apply for the Seminar Here
Seminar Overview
Seminar Title: "Automated Follow-up Design That Reduced Cancellation Rate by 15% and Increased Consultations by 1.4x"
Date: June 11, 2026 (Thursday) 19:00 - 20:00
Format: Online (Zoom)
Participation Fee: Free (Advance registration required)
Target Audience: Directors (Presidents), Administrative Managers, and Operational Staff of Medical Institutions
Registration URL: https://march-cos.com/seminar/20260611/
Organizer: Wrusty Inc.
Achieving "Connected Healthcare" with "march," an Online Medical Consultation and Patient Acquisition Operation System that "Takes Responsibility for Results" for Medical Institutions
"Takes Responsibility for Results" for Medical Institutions
"march," an online medical consultation and patient acquisition operation system that "takes responsibility for results" for medical institutions, aims to realize online medical consultations that are kind to both medical institutions and patients. It provides end-to-end support, from the introduction and operation of online consultations to patient acquisition and improvement, without fragmentation.
Furthermore, dedicated customer success managers provide thorough support for revenue maximization, ensuring peace of mind after implementation.
Features such as automated responses using LINE, segmented and scenario-based distribution, CRM functions for analysis and follow-up guidance, patient retention through reminders, and flexible integration with electronic health records significantly contribute to reducing the workload in medical settings. These "march" functions alleviate the burden on medical staff, creating an environment where they can secure more time to focus on patients.
Wrusty Inc. will continue to update "march" to contribute to the digital transformation of the healthcare industry and the construction of healthcare delivery systems, serving as a bridge connecting patients and medical institutions.
Learn more about march
About Wrusty Inc.
Wrusty Inc. operates under the mission "To provide new information value to people by changing the flow and form of information." The company develops and provides its proprietary application/service "march," as well as offering IT consulting, marketing support, engineering incubation support, and DX support.
Company Name: Wrusty Inc.
URL: https://wrusty.co/
Established: November 2017
Headquarters: SOLIX SHIBUYA 6F, 3-6-15 Shibuya, Shibuya-ku, Tokyo
Representative Director: Ryo Ueda
Contact Information
Wrusty Inc.
Department: Marketing Department, PR Team
Contact Person: Hara
Email: pr@wrusty.co
FAQ
What can I learn from this webinar?
We will explain specific methods to reduce cancellation rates by 15% and increase consultations by 1.4x for medical institutions through automated follow-up design utilizing LINE.
Which medical institutions are recommended for this webinar?
It is recommended for clinic operators who experience high post-booking cancellation rates, low consultation completion rates, or find cancellation handling time-consuming.
What is the "march" system?
"march" is an online medical consultation and patient acquisition operation system for medical institutions that automates patient acquisition and continuous revenue generation using LINE.
Will the seminar be held online?
Yes, it will be held online via Zoom. Participation is free, but advance registration is required.
Is there a fundamental solution to the cancellation problem?
Yes, we will explain that improvements can be made not by staff capability, but by designing the patient journey from booking to consultation completion with automated follow-ups.