WorkX Appoints CAIO to Lead AI-Native Transformation

WorkX (Headquarters: Shibuya-ku, Tokyo; Representative Director: Tomoharu Higashino), a consulting firm specializing in AX (AI Transformation) and DX (Digital Transformation), has announced the appointment of Daichi Hasegawa as Executive Officer and CAIO (Chief AI Officer). In this rapidly evolving AI era, WorkX is strengthening its management structure to lead corporate transformation centered on AI. ■Background and Purpose of the CAIO Position Just as the internet revolutionized business, AI is now fundamentally changing corporate work processes. Approximately 30% of new inquiries received by WorkX are AI-related, reflecting a rapidly growing demand among clients. To address these shifts and drive AI initiatives at the management level, the company has newly established the CAIO position. The goal is to permeate AI throughout strategy, organization, processes, and culture, enabling WorkX to evolve into an AI-native company while providing end-to-end support for client transformations. ■WorkX's AI Strategy and Vision WorkX aims to become an 'AI-native company' alongside its clients. To help all companies evolve into AI-native entities, WorkX is first embedding AI-based operations company-wide. By delegating routine tasks to AI, employees can focus on creative work. Furthermore, employees in all departments, including HR and back-office functions, are empowered to leverage AI to autonomously create new products. WorkX is developing a 'Consulting OS' that automates research, slide creation, and PMO tasks, standardizing value creation. By integrating structured knowledge from 8,000 external professionals into this database, WorkX enables even small teams to deliver high-quality outcomes. As companies increasingly internalize AI capabilities, the need for specialized external expertise for complex challenges is rising. By centralizing global knowledge into AI, WorkX provides end-to-end support—from strategy to implementation and governance—to accelerate client transformation. Additionally, through a next-generation BPO model, the company automates complex decision-making processes, allowing clients to focus on core business decisions. ■Comments from Daichi Hasegawa, Executive Officer and CAIO 'With the advancement of generative AI and AI agents, companies are entering a phase where they must update their strategy, business, organization, talent, and culture to be AI-centric. I define this drastic transformation as the era of 'AX.' I will lead WorkX's own transformation and our client support services as a unified effort. 'While there is attention on styles where specialists deeply engage in client settings (like FDE), broad adoption of AX in Japan requires more than just individual expertise; it needs a mechanism for reproducible transformation and organizational implementation capabilities. 'WorkX integrates consulting, AI/data expertise, and engineering to provide implementation-focused AX support. By using ourselves as a testing ground and showcase for AI transformation, we return the insights gained to our clients. We aim to be a leading company in corporate transformation, partnering with clients not just for process optimization, but for complete business model transformation.'