Money Career Consultation Satisfaction Rate Hits a High of 98.17% in Q1 2026!

Wizleap Inc. announced that its online financial consultation platform, 'Money Career', achieved a 98.17% customer satisfaction rate in Q1 2026, continuing its high performance from 2025.
調査NQ 72/100出典:PR Times

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  • 📰 Published: April 22, 2026 at 20:00
  • 🔍 Collected: April 23, 2026 at 00:02 (4h 2m after Published)
  • 🤖 AI Analyzed: April 24, 2026 at 04:38 (28h 36m after Collected)
Wizleap Inc. (Shibuya-ku, Tokyo; CEO: Shohei Tanigawa), operator of the financial consultation platform 'Money Career' (https://money-career.com/), announces that it recorded a high satisfaction rate of 98.17% for the period from January to March 2026. Furthermore, the annual consultation satisfaction rate for Money Career in fiscal year 2025 reached 97.93%!

◾️[January - March 2026] 98.33% Satisfaction Among 8,957 Respondents, Expert Rating at 3.78 out of 4

Wizleap's mission is 'To support everyone's financial decision-making through the power of software.' This encompasses two elements: the digitization of financial sales and solving issues for the era of the 100-year life.

Recently, we conducted a survey among users who received online consultations via Money Career between January and March 2026, resulting in a customer satisfaction rate of 98.33%. Additionally, when asked to rate the experts they consulted on a 4-point scale, the average score was a high 3.78. We feel deeply honored by these results as we strive towards our mission.

We believe this is the result of our excellent financial planners attentively addressing the various financial concerns of our customers to solve their problems.

We have received many comments such as, 'The explanations are clear, helping me organize my thoughts.' We hope you will continue to use our services if you have any minor concerns in the future.

■ [FY 2025 Annual] 97.93% Annual Satisfaction, Expert Rating at 3.78 out of 4

In 2025 (January to December), over 10,000 people used Money Career for online consultations. According to the survey directed at them, the customer satisfaction rate exceeded 97.9%. Moreover, the satisfaction score for the experts consulted was highly rated at 3.78 on a 4-point scale.

◾️Excerpt of Consultant Comments

Consultation topic: Insurance review, life planning
'The FP had abundant life experience and was very kind and warm. I was extremely satisfied because I could ask basic questions that I couldn't ask other FPs before. Highly recommended FP. I look forward to next time.'

Consultation topic: Life plan
'I used the service to grasp my budget when considering building a custom home. I used it on a weekday night, and despite the late hour, they listened to me carefully. As financial experts, they thought of many things we couldn't think of ourselves, and I felt reassured having them build a life plan with us.'

Consultation topic: Investment trusts
'The explanations were very polite and clear. Using easy-to-understand examples, it wasn't too difficult for someone like me with no investment knowledge. It was very enjoyable, and it made me want to try hard at investing. I'm looking forward to the next session. Thank you.'

Consultation topic: Mortgages and children's education costs
'I consulted with an FP who is also a certified mortgage advisor about my anxieties. I also received accurate advice regarding education costs!'

Consultation topic: Asset management
'They understood my standpoint as a consultant and properly taught me the basics, such as how to think about money. I truly recommend them to anyone considering asset management for the first time.'

Consultation topic: Reviewing investment trusts and insurance
'I was nervous before it started, but the teacher was bright and energetic, and the consultation time flew by. With very clear explanations, my worries about NISA and insurance were resolved in a short time! I look forward to working with you in the future.'

Consultation topic: NISA and iDeCo asset management
'I had no knowledge and tried to study a little through books and Instagram but couldn't make much progress. Using a board, they carefully taught me step-by-step, making it very easy to understand.'

◾️Survey Overview

Survey period: January 1 to March 31, 2026
Survey target: Online consultation users of Money Career
Number of respondents: 8,957 (only survey respondents)

◾️Money Career holds various money seminars every month!

Money Career conducts money seminars inviting various lecturers.

- Is it okay for a beginner like me to join a seminar?
- I want to study money, but where should I start?
- Why is asset management necessary?
- I'm scared to manage money, how should I do it?
- Inflation? GDP? Rising prices? What is affecting what!?