'THE CARE', a Support Program Balancing Employee Health/Life Events and Work, Introduced to 'Tennoji MIO' Operated by JR West SC Development
With Midwife Inc.'s 'THE CARE', an online health and childcare support program for employees, has been introduced at 'Tennoji MIO'. It expands the successful initiative from 'Lucua Osaka' to provide 24/7 anonymous medical consultations.
📋 Article Processing Timeline
- 📰 Published: April 15, 2026 at 19:00
- 🔍 Collected: April 15, 2026 at 10:31
- 🤖 AI Analyzed: April 19, 2026 at 13:15 (98h 43m after Collected)
We are pleased to announce that 'THE CARE', an employee support program for health and childcare provided by With Midwife Inc. (Headquarters: Osaka City, Osaka Prefecture; hereinafter 'With Midwife'), has been introduced to the commercial facility 'Tennoji MIO' operated by JR West SC Development Company (Headquarters: Osaka City, Osaka Prefecture).
This introduction expands the initiatives of 'THE CARE' already utilized at 'Lucua Osaka', further strengthening the support for balancing life events and careers for employees at major facilities operated by the company.
■ Background of Introduction
'Tennoji MIO' and 'Lucua Osaka', operated by JR West SC Development Company, are leading station-connected commercial facilities in the Kansai region, employing staff with diverse working styles.
The company had previously established the 'Lucua Health Room' utilizing THE CARE at 'Lucua Osaka' to provide consultation and support regarding employees' physical and mental health and life events.
The 'Lucua Health Room' features accompanying support by medical professionals such as midwives, nurses, and public health nurses, offering highly individualized support for worries related to life events that employees face, such as physical and mental health, pregnancy, childbirth, childcare, and menopause.
Such initiatives have contributed not only to creating an environment where employees can continue to work with peace of mind, but also to improving the quality of on-site management and the sustainable operation of the entire organization.
As a result, 'Lucua Osaka' has received high praise, including winning the Shopping Center Award (Japan Council of Shopping Centers) for its advanced initiatives as a commercial facility.
Backed by these achievements, the decision was made to introduce this program with the aim of standardizing the quality of initiatives across facilities and realizing broader support for balancing work and life for employees by extending similar support to 'Tennoji MIO'.
■ Overview of Introduction
At Tennoji MIO, similar to the 'Lucua Health Room' deployed at Lucua Osaka, 'THE CARE' will be introduced as a service to support the overall health and life events of employees and their families.
This initiative functions as an "online consultation infrastructure" that responds to various worries arising while working, such as daily physical ailments, mental health, and human relations, in addition to life events like pregnancy, childbirth, and childcare.
The contents provided are as follows:
(1) Online Consultation Window (Broadly covering health, mental issues, and human relations)
We provide online consultation support by medical professionals (wellness coordinators) who hold national qualifications such as nurses, midwives, and public health nurses, and have acquired knowledge of career support and labor affairs, available to employees and their families.
Through a dedicated app, consultations can be made anytime, 24 hours a day, 365 days a year, via chat or video call. Medical professionals exclusive to the company respond, and the contents of the consultation are not disclosed to the company, ensuring an environment where it can be used anonymously with peace of mind.
It responds broadly not only to life events like pregnancy, childbirth, and childcare, but also to daily worries such as concerns about physical condition, mental health, and human relations in the workplace.
(2) Provision of Healthcare and Life Event Information
Through official LINE, free seminars, posters, and more, we provide useful daily knowledge, such as mental health and self-care, in addition to information on health and childcare.
We support employees to notice their own condition and deal with it early, while also encouraging understanding throughout the workplace and backing the creation of an environment where it is easy to consult.
(3) Consulting (Feedback to the organization and improvement support)
In addition to monthly reports on consultation data, we visualize the trends and issues occurring in the field.
Furthermore, through providing information on changes in national and local government systems and supporting the consideration of corporate action plans, we promote balancing support and workplace environment improvement across the entire organization, not limited to individual support.
Through this initiative, we prepare an environment where early approaches can be taken toward the diverse issues faced by each employee, realizing a workplace where they can continue to work with peace of mind.
■ Future Prospects
With this introduction, JR West SC Development Company will advance the development of a foundation that supports the health and life events of employees at major commercial facilities such as Lucua Osaka and Tennoji MIO.
At the commercial facilities operated by the company, many young employees are enrolled, and there is a need to respond to more daily and diverse issues, such as daily physical condition management, mental health, and human relations, not limited to life events like pregnancy and childbirth.
This introduction expands the initiatives of 'THE CARE' already utilized at 'Lucua Osaka', further strengthening the support for balancing life events and careers for employees at major facilities operated by the company.
■ Background of Introduction
'Tennoji MIO' and 'Lucua Osaka', operated by JR West SC Development Company, are leading station-connected commercial facilities in the Kansai region, employing staff with diverse working styles.
The company had previously established the 'Lucua Health Room' utilizing THE CARE at 'Lucua Osaka' to provide consultation and support regarding employees' physical and mental health and life events.
The 'Lucua Health Room' features accompanying support by medical professionals such as midwives, nurses, and public health nurses, offering highly individualized support for worries related to life events that employees face, such as physical and mental health, pregnancy, childbirth, childcare, and menopause.
Such initiatives have contributed not only to creating an environment where employees can continue to work with peace of mind, but also to improving the quality of on-site management and the sustainable operation of the entire organization.
As a result, 'Lucua Osaka' has received high praise, including winning the Shopping Center Award (Japan Council of Shopping Centers) for its advanced initiatives as a commercial facility.
Backed by these achievements, the decision was made to introduce this program with the aim of standardizing the quality of initiatives across facilities and realizing broader support for balancing work and life for employees by extending similar support to 'Tennoji MIO'.
■ Overview of Introduction
At Tennoji MIO, similar to the 'Lucua Health Room' deployed at Lucua Osaka, 'THE CARE' will be introduced as a service to support the overall health and life events of employees and their families.
This initiative functions as an "online consultation infrastructure" that responds to various worries arising while working, such as daily physical ailments, mental health, and human relations, in addition to life events like pregnancy, childbirth, and childcare.
The contents provided are as follows:
(1) Online Consultation Window (Broadly covering health, mental issues, and human relations)
We provide online consultation support by medical professionals (wellness coordinators) who hold national qualifications such as nurses, midwives, and public health nurses, and have acquired knowledge of career support and labor affairs, available to employees and their families.
Through a dedicated app, consultations can be made anytime, 24 hours a day, 365 days a year, via chat or video call. Medical professionals exclusive to the company respond, and the contents of the consultation are not disclosed to the company, ensuring an environment where it can be used anonymously with peace of mind.
It responds broadly not only to life events like pregnancy, childbirth, and childcare, but also to daily worries such as concerns about physical condition, mental health, and human relations in the workplace.
(2) Provision of Healthcare and Life Event Information
Through official LINE, free seminars, posters, and more, we provide useful daily knowledge, such as mental health and self-care, in addition to information on health and childcare.
We support employees to notice their own condition and deal with it early, while also encouraging understanding throughout the workplace and backing the creation of an environment where it is easy to consult.
(3) Consulting (Feedback to the organization and improvement support)
In addition to monthly reports on consultation data, we visualize the trends and issues occurring in the field.
Furthermore, through providing information on changes in national and local government systems and supporting the consideration of corporate action plans, we promote balancing support and workplace environment improvement across the entire organization, not limited to individual support.
Through this initiative, we prepare an environment where early approaches can be taken toward the diverse issues faced by each employee, realizing a workplace where they can continue to work with peace of mind.
■ Future Prospects
With this introduction, JR West SC Development Company will advance the development of a foundation that supports the health and life events of employees at major commercial facilities such as Lucua Osaka and Tennoji MIO.
At the commercial facilities operated by the company, many young employees are enrolled, and there is a need to respond to more daily and diverse issues, such as daily physical condition management, mental health, and human relations, not limited to life events like pregnancy and childbirth.