Enhancing Security with Facial Recognition: WHERE Launches 'External Integration-Ready Facial Recognition Terminal' for EXGatekeeper

WHERE Inc. (Headquarters: Minato-ku, Tokyo; CEO: Mitsuhisa Iwai), a provider of indoor positioning solutions, will begin offering a new facial recognition terminal for its 'EXGatekeeper' access control system starting in April 2026, featuring support for diverse external integrations. This terminal is equipped with EXGatekeeper's high-performance facial recognition engine and utilizes an application architecture that enables advanced external connectivity, ensuring future scalability. By implementing this terminal, facilities can achieve high-security monitoring through facial recognition. The terminal adopts the 'UBio-X Face' (by UNION COMMUNITY), featuring a stylish design that blends into various office environments. Background: With rising security awareness and the diversification of work styles, such as the spread of remote work across multiple locations, the need for safe and smooth access management is increasing. Traditionally, setting a facility to 'armed' (security mode) upon final exit required IC cards or keypad inputs. However, risks such as lost or stolen cards and leaked PINs posed threats of unauthorized security disarming. To solve these issues, we developed a system that allows arming and disarming via facial recognition. This enables secure operation using the same authentication infrastructure as access control, significantly reducing traditional security risks. This feature was developed based on customer feedback regarding the risks of IC card loss, unauthorized card sharing, and the inconsistency of using facial recognition for entry while relying on legacy IC cards for security arming. Key Features: In addition to door unlocking, the terminal integrates with PLCs (Programmable Logic Controllers) to link with facility security systems. It supports multi-factor authentication by combining facial recognition with IC cards or QR codes, and retains full audit log capabilities within EXGatekeeper. The system allows for offline authentication if network connectivity is interrupted. Furthermore, it features industry-leading technology, achieving high-speed authentication in under 0.1 seconds with over 99% accuracy, providing a stress-free user experience.